Stoke-on-Trent · England
Wood & laminate floor repair in Basford, Stoke-on-Trent
Wood floor repair across Basford and nearby, normally in one visit.
- Repairs from £95
- Chipped board edges
- Scratches from furniture and pets
Common questions in Basford
Can you repair several things at once?
Yes, and it’s frequently cheaper. Just add the extra items to your pictures and we will quote them together.
Can pets and children be at home?
Keep pets and children away from the work area on the day, so the repair isn’t disturbed while it cures.
Can you repair a scratched laminate floor?
Yes. We fill and colour-match scratches and chips.
When can you do it?
Your quote comes with available dates. Tell us if you need it done quickly.
Can I get a quote without a visit?
In nearly every case. We only ask to see it in person if the pictures can’t show what we need.
Are you accredited?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners in Basford.
Is repairing better than replacing?
Typically, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we will say so.
About our wood floor repair in Basford
Laminate swollen by water cannot be repaired, and we will tell you if that is the case. We repair damaged boards in place, with the colour and grain matched by hand. Our technicians work on engineered wood, wood-effect vinyl (ask us) and solid wood, and the jobs we see most are gouges from moving appliances and scratches from furniture and pets.
The work is covered for a year after we finish. Just call us if there is a problem and we will sort it. Use felt pads under furniture and wipe up spills promptly.
- Area
- Basford (ST5, ST4, ST1)
- County
- Stoke-on-Trent
- Cover
- 12 months on all our work
- Quote
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Covering Basford
Basford is about 1 mile east of Newcastle-under-Lyme, in Stoke-on-Trent. We travel to customers in Basford and the surrounding area, so nothing has to leave your home. Basford is one of 59 towns and villages in Stoke-on-Trent where we work. Our jobs stretch from Basford to Manchester (32 miles away).
All of ST5, ST4 and ST1 is within our area, from the main roads to the quietest streets. Jobs here include addresses on Sandy Lane, The Avenue and May Avenue. Being close to the A500 and A527, Basford is simple for us to get to. If you’re just outside Basford, we cover May Bank (1 mile north-west), Wolstanton (1 mile north), Dimsdale (1 mile north-west), Hartshill (1 mile south-east) and Newcastle-under-Lyme (1 mile west). Within a short drive, we also cover Tunstall (3 miles north), Fenton (3 miles south-east), Smallthorne (3 miles north-east), Ford Green (3 miles north-east), Crackley (3 miles north-west) and Bentilee (4 miles east).
Landmarks near Basford
Around Basford, we work in homes near Blackfriars School, May Bank Infants' School and The Greyhound pub. Also close by are St Mark's Church (under half a mile south-east) and St John Fisher Catholic College (1 mile west). The nearest railway station is Stoke-On-Trent station, roughly 1.5 miles south-east of the centre. Further afield, we also cover the area around The Potteries Centre (1.6 miles east) and Brampton Museum (within half a mile south-west). Not far away are Bignall Hill and Westport Lake.
- Local facilities include Smallthorne Urban District (2.5 miles north-east)
Repair or replace in Basford?
Swapping a damaged board often means lifting boards to reach it, sourcing a matching board and relaying. Repairing it leaves the floor down. Prices start from £95. There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Why choose Surface Doctor in Basford
- CHAS, Constructionline and SafeContractor accredited
- Straight answers about what a repair can do
- Rooms protected and left tidy
- A fixed quote before you book
See our prices page.
What wood floor repair costs
Repairs from £95. Quotes are free and the price is fixed. What we take into account:
- Whether we combine several jobs
- Any earlier repairs that need removing first
- How hard the colour is to match
- The material
Compared with replacing, a repair is typically a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Quotes from your photos
Before you send photos, these tips help us give you a firm price:
- Any details about the material
- Your postcode, so we can check dates
- A close-up of the damage, in focus
- A coin beside the damage so we can judge size
Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire floor, we can give you a fixed quote.
What we can’t put right
Not everything can be repaired, and we will tell you before we start. Repairs won’t solve:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Not sure? Send pictures and we’ll give you a straight answer before booking.
Surfaces we repair
- Wood-effect vinyl (ask us)
- Engineered wood
- Laminate flooring
- Solid wood
DIY kit or professional repair?
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it will not stop us repairing it. It does add a little time, so tell us about it when you send photos.
Places near Basford
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How it works
Once we’re through the door, the aim is to do the job without disturbing the rest of your home. Surfaces nearby are masked off, the work takes a morning or an afternoon, and we finish with a tidy-up and a look at the finished work together.
- We clean the damaged area.
- Next we fill the dents and chips.
- We sand the repair flush with the board.
- We recreate the colour and grain by hand.
- Finally we match the sheen of the floor.
How to prepare
- Open a window if you can
- Mention any parking restrictions or tricky access
- Keep pets and children out of the room while we work
Getting a price
There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we will come back to you with a fixed figure.
Advice
Landlord and trade work in Basford
Builders use us to fix snagging damage before handover. Several plots can be done in one visit to keep costs down.
Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We can work around your bookings.
Common problems we fix in Basford
Chair legs, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.
Typical reasons for a call-out include:
- Burns
- Scratches from furniture and pets
- Gouges from moving appliances
- Chipped board edges
Questions to ask before booking
- When it can be used again
- What the guarantee covers, and for how long
- Who will actually do the work
- What aftercare is recommended
About our accreditations · Every repair comes with a one-year guarantee.
