Gateshead · England

Wood & laminate floor repair in Felling, Gateshead

Our repair technicians come to Felling for scratch, dent, chip and burn repairs to wood and laminate floors. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Scratches from furniture and pets
  • Burns
Surface Doctor technician repairing a wooden kitchen worktop

Need wood floor repair in Felling?

Wood floor repair at your home in Felling

Boards are repaired where they lie, with the colour and grain matched by hand. Laminate swollen by water can’t be repaired, and we will be honest about that. If you are dealing with chipped board edges and gouges from moving appliances, we can usually put it right, whatever the material.

A one-year guarantee comes as standard. Use felt pads under furniture and wipe spills straight away.

Surface Doctor technician carrying out a floor repair in a kitchen
Location
Felling (NE10, NE8)
Region
Gateshead
Warranty
12 months on all our work
Quote
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Updated
23 October 2026

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we look at:

  • Previous DIY repairs that have to come out
  • Whether it’s a chip, crack, burn or wear
  • What the surface is made of
  • The colour and finish to match

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you’ll get a fixed figure.

Send photos for a quote

You can typically get a fixed price without us visiting. To help us price it:

  • A coin beside the damage so we can judge size
  • A wider photo showing the whole floor
  • One sharp close-up of the damage
  • The postcode, so we can plan the visit

We price from photos so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we’ll come back with a fixed figure.

Felling: your questions answered

Do I need to move furniture?

Only from the area we’re working on.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we’re working in. We’ll tell you when the room can be used again.

Can you quote from pictures?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

Will the price change on the day?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Can you redo someone else’s repair?

In most cases. The old repair comes out first, so let us know about it.

Do the materials smell?

A little, depending on the job. Ventilation keeps it to a minimum, and it soon fades.

What areas do you cover?

The entire UK, including all of Gateshead. Just include your postcode and we will confirm dates.

What we are called out for in Felling

Chair legs, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

It’s worth getting a quote if you see:

  • Gouges from moving appliances
  • Burns
  • Scratches from furniture and pets
  • Dents from dropped items

Comparing quotes

  • How long it needs to cure
  • What protection goes down before work starts
  • Whether they match the colour on site
  • Whether the price is fixed and includes VAT

Our hiring checklist

Should I try a DIY kit first?

It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.

A DIY attempt isn’t a disaster. We remove the old filler and start again, so it will not stop us repairing it. Just mention it when you send photos, as it can add time.

When we would advise against a repair

Not everything can be repaired, and we’d rather say so up front. We cannot fix:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Not sure? Send photos and we will give you a straight answer before you book.

Surfaces we repair

  • Laminate flooring
  • Solid wood
  • Engineered wood
  • Wood-effect vinyl (ask us)

What happens on the day

Once we’re through the door, we keep the work contained to the one room. Surfaces nearby are masked off, the work takes a morning or an afternoon, depending on what we find, and we finish with a tidy-up and a look at the finished work together.

  1. We start by cleaning the damage.
  2. Next we fill the dents and chips.
  3. We level the repair to the board surface.
  4. We recreate the colour and grain by hand.
  5. We finish the repair to match the sheen of the floor.

Getting ready for the visit

  • Mention any parking restrictions or tricky access
  • Have somewhere for us to park nearby if possible
  • Plan for the room to be out of bounds to pets and children

Ask for a price

The quickest way to a price is to send a couple of pictures using our quote form or call us. We will say straight away if a repair is the right fix.

Get a free quote

Advice

Should you replace it?

Replacing a board frequently means lifting boards to reach it, sourcing a matching board and relaying. A repair leaves the floor down. Repairs from £95, with every job priced individually. We do not add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Why us?

  • A year’s guarantee on all work
  • Dust sheets down, tidy finish
  • Honest advice, even when it means no job
  • No extra charge for your area

See our full price list.

Our work in Felling

Felling is about 1 mile east of Gateshead, in Gateshead. Our technicians come to homes and businesses in Felling and nearby villages, so there is no workshop to go to. Our technicians cover all 49 towns and villages across Gateshead, from the larger towns to small villages.

Every address in NE10 and NE8 is covered, from the main roads to the quietest streets. That includes homes on High Street, Swards Road and Crowhall Lane. Other places close to Felling include Heworth (1 mile south-east), Pelaw (1 mile east), Carr Hill (1 mile west), Leam Lane Estate (1 mile south-east) and Deckham (1 mile west). Within a short drive, we also cover Blaydon (6 miles west), Dunston (3 miles west), Whickham (5 miles west), Ryton (8 miles west), Winlaton (6 miles west) and Crawcrook (9 miles west). Felling is among the bigger towns we cover in Gateshead.

Landmarks near Felling

In Felling, that means homes near Hodkin Park, Thomas Hepburn Community Academy and Thomas Hepburn Community Academy, among other places. Nearby too are Church of St Patrick (less than half a mile north-west) and The Drive Community Primary School (under half a mile east). There is a railway station in Felling itself: Heworth station. Further afield, we also cover the area around Royal Arcade (2.3 miles north-west) and North East Bus Museum (0.9 miles east). For a walk, there’s WWT Washington.

  • Local facilities include County Borough of Gateshead (1.6 miles north-west)
Map of Felling © OpenStreetMap contributors

For landlords and businesses

We work for landlords, letting agents and housing providers in Felling as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.