County Durham · England

Wood Floor Repair for Great Lumley homes

Wood floor repair for Great Lumley, without a refit. Send us photos for a fixed price, then book a visit.

  • Repairs from £95
  • Gouges from moving appliances
  • Burns
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair in Great Lumley

Landlord and trade work in Great Lumley

Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Wood floor repair in Great Lumley, done in place

Boards are repaired where they lie, matched to the colour and grain. Laminate swollen by water cannot be repaired, and we will be honest about that. Our technicians work on wood-effect vinyl (ask us), engineered wood and solid wood, and people most frequently call us about burns and gouges from moving appliances.

Every job is backed for twelve months in Great Lumley and everywhere else. We return to put right any problem with the work. Use felt pads under furniture and wipe spills right away.

Floor repair in progress in a customer’s kitchen
Where
Great Lumley (DH3)
County
County Durham
Guarantee
One year on every repair
Quote
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Updated
23 October 2026

What we do, step by step

Expect a friendly, tidy visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a morning or an afternoon. If we find something your pictures didn’t show, we’ll explain it before carrying on.

  1. We clean the damaged area.
  2. We fill dents, chips and gouges.
  3. We sand the repair flush with the board.
  4. We match the colour and grain by hand.
  5. We finish the repair to match the sheen of the floor.

Preparing for the visit

  • Avoid using the area for a few hours before we arrive
  • Let us know about parking or access
  • Clear the area around the damage

Ask for a price

There’s no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a fixed price

Read more

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

When to call us in Great Lumley

Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

Keep an eye out for these signs:

  • Chipped board edges
  • Scratches from furniture and pets
  • Burns
  • Dents from dropped items

What to look for in a quote

  • Whether there are any call-out or travel charges
  • What the guarantee covers, and for how long
  • How soon you can use it again
  • Is the price fixed, and does it include VAT?

Choosing a repair company

Prices and what affects them

Repairs from £95. There are no hourly rates or hidden extras. The price depends on:

  • Where the damage is and how we get to it
  • Doing more than one item at once
  • How hard the colour is to match
  • How much damage there is

Our prices are the same across the UK, with no extra for Great Lumley. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Getting a price from photos

Most quotes are done from photos alone. To make it quick:

  • A wider photo showing the entire floor
  • The material, if you know it
  • A close-up of the damage, in focus
  • Any earlier repairs or coatings

A quote takes minutes to ask for: photograph the damage, then the whole floor, include your postcode and send them to us. You will get a fixed price, not an estimate.

Great Lumley questions

What information do you need?

A close-up, a wider photo and your postcode. Then we’ll agree a date.

Do I have to be there?

We need someone to let us in. After that, you can carry on with your day.

Can you redo someone else’s repair?

Yes, we often do. Removing the old work can add time, and that is in the quote.

How quickly can you book me in?

We will give you dates with your quote. Tell us if you need it done quickly.

What areas do you cover?

All of County Durham, and the rest of the UK. Travel is included in the price.

Do you come to Great Lumley?

Yes, we do. We send a technician to Great Lumley for every job, and the price is the same as everywhere else.

Can scratched laminate be fixed?

Yes. We fill and colour-match scratches and chips.

Is it worth repairing rather than replacing?

Generally, yes. A repair skips the removal, fitting and redecorating. If it is not worth repairing, we will tell you.

Great Lumley and nearby

Great Lumley is about 2 miles south-east of Chester-le-Street, in County Durham. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Great Lumley is one of 329 places in County Durham we cover. You can also see our page for Newcastle upon Tyne, about 11 miles away.

All of DH3 is covered, from the main roads to the quietest streets. We regularly work on streets such as Cocken Lane, Frosterley Drive and Eggleston Close. We also cover the places around Great Lumley: Castle Dene (1 mile north), Lumley Thicks (1 mile north-east), Woodstone Village (1 mile north-east), Bournmoor (2 miles north-east) and New Lambton (2 miles north-east). We also work in nearby towns such as Durham (4 miles south), Consett (12 miles west), Newton Aycliffe (15 miles south), Bishop Auckland (14 miles south-west), Spennymoor (10 miles south) and Seaham (8 miles east).

Local landmarks in Great Lumley

We visit homes around Christ Church Lumley, Lumley Junior School and The Warriors Arms, among other places. The closest station to Great Lumley is Chester-Le-Street station, roughly 2 miles north-west of the centre. Well-known places in the area include Chester-le-Street (2.1 miles north-west) and Lambton Castle (2.1 miles north). Not far away are Warden Law and WWT Washington.

Map of Great Lumley © OpenStreetMap contributors

What we cannot put right

We will not take on work that won’t last, so here’s what a repair cannot put right:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Send us pictures and we’ll tell you honestly before you book.

Surfaces we repair

  • Solid wood
  • Wood-effect vinyl (ask us)
  • Engineered wood
  • Laminate flooring

Repair or replace: which is better?

Replacing a board can mean lifting the floor back to it, finding a board that matches and laying it all again. A repair leaves the floor down. Prices start from £95. No two jobs are quite the same, so each one is priced on its own. What’s damaged, how badly and how easy it is to reach all play a part, and doing several things on one visit costs less than separate visits.

Why book with us

  • One price list for the entire UK
  • One visit for most repairs
  • Work done at your home or business
  • A year’s guarantee on all work

Take a look at our full price list.

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