Caerphilly · Wales

Wood & laminate floor repair in Hengoed, Caerphilly

Damaged floor in Hengoed? We put it right where it is, mix the colour on the day and back it with a one-year guarantee.

  • Repairs from £95
  • Scratches from furniture and pets
  • Dents from dropped items
Surface Doctor technician repairing a wooden kitchen worktop

Trusted wood floor repair in Hengoed

What happens on the day

When we visit, the technician arrives at the agreed time, protects the room with dust sheets and masking and gets started. Expect it to take a morning or an afternoon. We tidy up before we leave and tell you when it’s ready to use.

  1. First the damaged area is cleaned.
  2. Next we fill the dents and chips.
  3. We level the repair to the board surface.
  4. The colour and grain are recreated by hand.
  5. The repair is finished to match the floor’s sheen.

Getting ready for the visit

  • Point us to the nearest place to park
  • Ensure the area is dry
  • Tell us if there are stairs or a lift

Ask for a price

You do not need a survey visit. Nearly every job can be priced from photos: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed quote.

Send photos for a quote

Advice

Wood floor repair in Hengoed without replacing anything

Water-swollen laminate needs replacing, and we’ll be honest about that. We repair damaged boards in place, matched to the colour and grain. Typical jobs include dents from dropped items and burns, on engineered wood, solid wood and laminate flooring.

The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Use felt pads under furniture and wipe spills immediately.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
Hengoed (CF82, NP12)
Area hub
Caerphilly
Guarantee
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Work for landlords and builders

We regularly work with letting and managing agents. Just send pictures, the address and how to get access and we will handle the rest.

Letting agents frequently send us pictures straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.

Why repair rather than replace?

Replacing a board often means lifting boards to reach it, finding a board that matches and laying it all again. A repair works with the boards in place. Our wood floor repair starts from £95. Compared with replacing, repairing normally costs far less, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.

Why Hengoed clients choose us

  • Rooms protected and left tidy
  • A year’s guarantee on all work
  • Work done at your home or business
  • CHAS, Constructionline and SafeContractor accredited

See our prices page.

Do you need wood floor repair in Hengoed?

Chair legs, pets and dropped items scratch and dent wood and laminate, and moving appliances can gouge them.

It’s worth getting a quote if you see:

  • Gouges from moving appliances
  • Dents from dropped items
  • Burns
  • Scratches from furniture and pets

What your quote should include

  • What the guarantee covers, and for how long
  • How to look after the finish
  • Whether the price is fixed and includes VAT
  • Whether the price covers travel

10 questions to ask before you book

Prices and what affects them

Prices start from £95. Quotes are free and the price is fixed. What we take into account:

  • The material
  • How many items we do on one visit
  • The size and number of damaged areas
  • Unusual colours or finishes

Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.

Quotes from your pictures

A couple of clear pictures is all it takes. Try to include:

  • One picture of the entire floor
  • Your postcode, so we can check dates
  • Natural light rather than flash
  • Any details about the material

To get a price, send a couple of pictures using our quote form or ring us. We will tell you honestly whether it can be repaired.

Hengoed and nearby

Hengoed is about 5 miles north of Caerphilly, in Caerphilly. Our repair technicians come to homes and businesses in Hengoed and the surrounding area, so there is no workshop to go to. We work in 94 places across Caerphilly. We work right across the region, from Hengoed to Birmingham (about 80 miles away).

Jobs in CF82 and NP12 work the same way as everywhere else we cover. Streets in the area include New Road, Park Road and Graig Road, and we cover them all. If you’re just outside Hengoed, we cover Ystrad Mynach (1 mile west), Cefn Hengoed (1 mile north-west), Maesycwmmer (1 mile south-east), Tredomen (1 mile south-west) and Fleur-de-lis (1 mile north-east). We also work in nearby towns such as Caerphilly (5 miles south), Risca (6 miles south-east), Trecceln (4 miles east), Newbridge (4 miles east), Beddau (5 miles south) and Trecenydd (5 miles south).

Landmarks near Hengoed

We visit homes around Cross Keys Inn, All Saints Church and Hengoed Primary School and the streets around them. There is a railway station in Hengoed itself: Hengoed station. Further afield, we also cover the area around Ysbyty Ystrad Fawr (1.1 miles south) and Llancaiach Fawr Living History Museum (2.4 miles west). Not far away are Mynydd Eglwysilan.

Map of Hengoed © OpenStreetMap contributors

Your questions about wood floor repair in Hengoed

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.

What happens if you find more damage?

If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.

How quickly can you book me in?

Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.

Will there be a smell?

Expect a mild smell while we are working.

What does wood floor repair cost?

Prices start from £95. Because every job differs, we price from photos. You know the full cost before anything is booked.

What happens once I’ve sent photos?

We look at the photos and reply with a fixed price and some dates. If we need another angle, we will ask.

Can pets and children be at home?

Just keep them out of the work area. We will tell you when the room can be used again.

Is there a guarantee?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

Honest limits

Some jobs aren’t right for a repair, including:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we’ll say what we think before you book.

Surfaces we repair

  • Wood-effect vinyl (ask us)
  • Solid wood
  • Engineered wood
  • Laminate flooring

DIY repairs versus a professional job

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it will not stop us repairing it. It does add a little time, so tell us about it when you send pictures.

If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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