Dumfries and Galloway · Scotland

Wood & laminate floor repair in New Galloway, Dumfries and Galloway

We travel to New Galloway for scratch, dent, chip and burn repairs to wood and laminate floors. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Dents from dropped items
  • Burns
Surface Doctor technician repairing a wooden kitchen worktop

Book wood floor repair in New Galloway

Wood floor repair in New Galloway, done in place

We repair damaged boards in place, matched to the colour and grain. Laminate swollen by water can’t be repaired, and we will tell you if that’s the case. We regularly repair wood-effect vinyl (ask us), solid wood and engineered wood, and people most often call us about burns and gouges from moving appliances.

You’re covered after we leave: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Put felt pads on furniture legs and wipe spills immediately.

Location
New Galloway (DG7)
Region
Dumfries and Galloway
Cover
12 months on all our work
Quotes
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Should you replace it?

Replacing a board frequently means lifting boards to reach it, sourcing a matching board and laying it all again. A repair works with the boards in place. Our wood floor repair starts from £95. The price depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so there are no surprises on the day.

Why New Galloway customers choose us

  • One visit for most repairs
  • Colour mixed on the day to match
  • No extra charge for your area
  • Honest advice, even when it means no job

See our full price list.

DIY repairs versus a professional job

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.

Our work in New Galloway

New Galloway is about 21 miles west of Dumfries, in Dumfries and Galloway. Across the DG7 area, we come to you. New Galloway is one of 138 towns and villages in Dumfries and Galloway we cover. You can also see our page for Glasgow, about 54 miles away.

Postcode districts we cover here: DG7. We regularly work on streets such as High Street, Kirk Road and Old Edinburgh Road and the roads around them. New Galloway is on the A712 and A762, so it’s easy for us to reach. We also cover the places around New Galloway: St John's Town of Dalry (2 miles north), Crossmichael (9 miles south-east), Glenlochar (10 miles south-east), Moniaive (12 miles north-east) and Castle Douglas (12 miles south-east). Within a short drive, we also cover Gatehouse of Fleet (13 miles south), Creetown (15 miles south-west) and Minnigaff (15 miles south-west).

What’s near New Galloway

Our clients here include homes close to New Galloway, among other places. Well-known places in the area include Kenmure Castle (0.8 miles south). Green spaces nearby include Little Kenmure Loch.

Map of New Galloway © OpenStreetMap contributors

What a repair cannot fix

Not everything can be repaired, and we will tell you before we start. Repairs won’t solve:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

If in doubt, send pictures and we will say what we think before booking.

What we work on

  • Wood-effect vinyl (ask us)
  • Laminate flooring
  • Solid wood
  • Engineered wood

What happens on the day

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, and get on with the job, which normally takes a few hours. If anything looks different from your photos, we’ll talk to you before going ahead.

  1. We clean the damaged area.
  2. Dents, chips and gouges are filled.
  3. We level the repair to the board surface.
  4. We recreate the colour and grain by hand.
  5. Finally we match the sheen of the floor.

Before we arrive

  • Tell us about parking, stairs or access
  • Let us know if it has been repaired before
  • Let us know which floor the room is on

Ask for a price

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the floor, add your postcode and send them over. What comes back is a fixed price, not a guess.

Send photos for a quote

Related advice

How we price wood floor repair

Repairs from £95. There’s no charge for travel to New Galloway. The price comes down to:

  • How much damage there is
  • Unusual colours or finishes
  • Doing more than one item at once
  • Any earlier repairs that need removing first

Set against the cost of replacement, repairing normally costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you’re paying for.

Quotes from your pictures

The better the photos, the more accurate the price. Here’s what we find most useful:

  • A coin or ruler next to the damage for scale
  • One sharp close-up of the damage
  • Natural light rather than flash
  • A wider photo showing the whole floor

If you are in New Galloway and want a price, the easiest route is photos: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Signs you need wood floor repair in New Galloway

Chair legs, pets and dropped items mark wood and laminate floors, and moving appliances can gouge them.

People typically call us after spotting one of these:

  • Chipped board edges
  • Burns
  • Dents from dropped items
  • Scratches from furniture and pets

What to look for in a quote

  • Whether a trained technician does the job
  • Whether the price covers travel
  • What aftercare is recommended
  • What the guarantee covers, and for how long

How to compare quotes

Landlords, agents and businesses in New Galloway

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

For anyone letting property in or around New Galloway, we will quote for several properties at once. Just send pictures for each address and we will come back with a combined price.

Common questions in New Galloway

Can you price it without visiting?

Nearly always. We only ask to see it in person if the photos cannot show what we need.

Can I add another job to the visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include photos of each item.

What happens once I’ve sent photos?

We review the pictures and send a fixed quote and the next dates we have.

What do you need from me?

Some pictures, your postcode and how to reach you. On the day, access to the room.

Will it make a mess?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Will the price change on the day?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Can you repair something that is been repaired before?

Most of the time. Let us know what was used before.

Do you do work for letting agents?

Yes, often. We can quote for several properties together and work between tenancies.

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