Medway · England

Wood & laminate floor repair in Rochester Riverside, Medway

We travel to Rochester Riverside for scratch, dent, chip and burn repairs to wood and laminate floors. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chipped board edges
  • Scratches from furniture and pets
Surface Doctor technician repairing a wooden kitchen worktop

Trusted wood floor repair in Rochester Riverside

How we handle wood floor repair in Rochester Riverside

Boards are repaired where they lie, matched to the colour and grain. Water-swollen laminate needs replacing, and we will be honest about that. We are often asked to fix scratches from furniture and pets and dents from dropped items, across laminate flooring, engineered wood and solid wood.

All our work is covered by our one-year guarantee. Put felt pads on furniture legs and wipe spills immediately.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
Rochester Riverside (ME1, ME2, ME3)
County
Medway
Guarantee
12 months on all our work
Quote
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Page updated
23 October 2026

For landlords and businesses

For anyone letting property in or around Rochester Riverside, we can repair and quote for several addresses together. Send photos for each one and we’ll come back with a combined price.

Hospitality businesses can’t afford rooms out of action for long, so we keep visits short and tidy. We will fit around changeovers where we can.

About Rochester Riverside

Rochester Riverside is about 1 mile east of Rochester, in Medway. We work in every kind of home, old or new, large or small, as well as offices, shops and holiday lets. Rochester Riverside is one of 68 places in Medway we cover. We work right across the region, from Rochester Riverside to London (27 miles away).

Here we cover the ME1, ME2 and ME3 postcode area. Whether you live on Crow Lane, Love Lane and Corys Road or anywhere nearby, we can come to you. Other places close to Rochester Riverside include Frindsbury (1 mile north), Chatham Waterfront (1 mile south-east), Brompton (1 mile east), Luton (2 miles south-east) and Chatham (3 miles south-east). Within a short drive, we also cover Gillingham (3 miles south-east), Rainham (5 miles south-east), Park Wood (5 miles south-east), Lordswood (4 miles south-east), Twydall (4 miles east) and Hoo St Werburgh (3 miles north-east).

Near you in Rochester Riverside

Around Rochester Riverside, we work in homes near St John Fisher RC Comprehensive School, Former Ordnance Store At Chatham Gun Wharf and The Eagle Tavern. You will also find The Paddock (0.8 miles south-east), St Michael the Archangel Church (0.9 miles south-east), Rochester Riverside Church of England Primary School (within half a mile north-west) and Fort Pitt Grammar School (0.7 miles south-east). Rochester Riverside has its own railway station: Rochester station. Nearby you’ll also find French Hospital (under half a mile south-west) and Pentagon Shopping Centre (0.9 miles south-east). The countryside around Rochester Riverside includes Gad's Hill and Rede Common.

  • Churches close by include Church of St Nicholas (within half a mile west)
  • Parks and local facilities nearby include City of Rochester-upon-Medway (within half a mile north-west)
Map of Rochester Riverside © OpenStreetMap contributors

How the visit works

The work is clean and fairly quiet, so you can carry on at home. We protect the area first, then the work takes a few hours. Before we leave, we explain how soon it can be used and how to look after it.

  1. We start by cleaning the damage.
  2. Next we fill the dents and chips.
  3. We level the repair to the board surface.
  4. We match the colour and grain by hand.
  5. Finally we match the sheen of the floor.

Before we arrive

  • Keep children and pets away from the room on the day
  • Let the surface dry out before the visit
  • Clear toiletries, mats and anything else from around the area

Ask for a price

To get a price, send two or three photos using our quote form or ring us. We’ll tell you honestly if a repair is the right fix.

Get a free quote

Read more

What wood floor repair costs

Repairs from £95. Every quote is fixed and free. What we take into account:

  • Whether old repairs or coatings need taking off
  • The material and finish
  • Unusual colours or finishes
  • How many areas need work

No two jobs are quite the same, so we price each one individually. What’s damaged, how badly and how easy it is to reach all make a difference, and doing several things on one visit costs less than separate visits.

How to get a fixed quote

We price nearly every job from pictures. This is what to send:

  • Natural light rather than flash
  • One picture of the whole floor
  • Where you are, by postcode
  • What it’s made of, if you know

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire floor, we can price the job the same day in most cases.

FAQs for Rochester Riverside

How do I book?

Send photos through the quote form or call 0345 017 0787, and we will take it from there.

How quickly can you book me in?

It depends on the time of year and where you are. Send photos with your postcode and we will reply with the earliest dates.

How much does wood floor repair cost in Rochester Riverside?

Repairs from £95. We give a fixed quote from your pictures. Send a close-up of the damage and a wider photo with your ME1 postcode.

What happens after I send pictures?

We come back with a fixed price, plus dates. You are under no obligation.

Do the materials smell?

It depends on the job, but often a little. Ventilation keeps it to a minimum, and it soon fades.

Do I have to be there?

Yes. We need access to the room while we work, at a time that suits you.

Will it make a mess?

No. The work area is masked and covered, and we take our waste away with us.

I’m a tenant. Can you help?

Yes, though it’s best to check with your landlord first. Landlords are often glad to have it sorted.

Why repair rather than replace?

Replacing a board often means lifting boards to reach it, sourcing a matching board and laying it all again. Repairing it works with the boards in place. Our wood floor repair starts from £95. Set against the cost of replacement, a repair is usually a fraction of the price, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.

Why book with us

  • We leave the room as we found it
  • Most jobs done in one visit
  • Accredited with CHAS, Constructionline and SafeContractor
  • Straight answers about what a repair can do

See our prices page.

When to call us in Rochester Riverside

Chair legs, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

You may need us if you’ve spotted any of these:

  • Dents from dropped items
  • Chipped board edges
  • Gouges from moving appliances
  • Scratches from furniture and pets

What to look for in a quote

  • Who turns up on the day
  • If travel is included in the price
  • What happens if the damage is worse than the photos show
  • How the room is protected while they work

How to compare quotes

DIY kit or professional repair?

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send photos, as it can add time.

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

When we’d advise against a repair

Before you book, it’s worth knowing the limits too:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Not sure? Send pictures and we’ll give you a straight answer.

Materials we work on in Rochester Riverside

  • Engineered wood
  • Wood-effect vinyl (ask us)
  • Laminate flooring
  • Solid wood
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.