Kent · England

Wood & laminate floor repair in Thong, Kent

Our repair technicians come to Thong for scratch, dent, chip and burn repairs to wood and laminate floors. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Scratches from furniture and pets
  • Gouges from moving appliances
Surface Doctor technician repairing a wooden kitchen worktop

Trusted wood floor repair in Thong

Wood floor repair at your home in Thong

Laminate swollen by water can’t be repaired, and we’ll be honest about that. We repair damaged boards in place, matched to the colour and grain. Our repair technicians work on engineered wood, laminate flooring and solid wood, and common reasons people contact us are burns and dents from dropped items.

Your repair is guaranteed for a year, as with every job we do. Use felt pads under furniture and wipe spills right away.

Location
Thong (DA12)
Region
Kent
Warranty
12 months on all our work
Quote
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

What we do, step by step

Expect a friendly, tidy visit. We confirm the time with you beforehand, cover and mask the work area, then carry out the work, which usually takes a few hours. If anything looks different from your photos, we will talk to you before going ahead.

  1. We clean the damaged area.
  2. Dents, chips and gouges are filled.
  3. The repair is levelled to the board.
  4. We match the colour and grain by hand.
  5. We finish the repair to match the sheen of the floor.

Preparing for the visit

  • Clear the area around the damage
  • Avoid using the area for a few hours before we arrive
  • Point us to the nearest place to park

Ask for a price

There is no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.

Get a fixed quote

Read more

For landlords and businesses

For anyone letting property in or around Thong, we will quote for several properties at once. Send pictures for each one and we’ll price them together.

Landlords, letting agents and housing providers in Thong use us as well as homeowners. Repairing between tenancies keeps void periods short, and it normally costs far less than a refit.

What we’re called out for in Thong

Furniture, pets and dropped items scratch and dent wood and laminate, and sliding appliances can gouge the boards.

It’s worth getting a quote if you see:

  • Scratches from furniture and pets
  • Chipped board edges
  • Burns
  • Dents from dropped items

Comparing quotes

  • Whether they match the colour on site
  • What protection goes down before work starts
  • The length of the guarantee and what it covers
  • How to care for the finish

Choosing a repair company

Prices and what affects them

Prices start from £95. There’s no area surcharge for Thong. What changes the price is:

  • Where the damage is and how we get to it
  • Unusual colours or finishes
  • What kind of damage it is
  • How many items we do on one visit

There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from pictures

Before you send photos, these tips help us give you a firm price:

  • One sharp close-up of the damage
  • What it’s made of, if you know
  • Something in shot to show the size
  • A wider photo showing the whole floor

If you’re in Thong and want a price, the easiest route is pictures: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.

Repairing versus replacing in Thong

Swapping a damaged board can mean lifting the floor back to it, finding a board that matches and laying it all again. Repairing it works with the boards in place. Our wood floor repair starts from £95. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.

Why us?

  • We will tell you if it’s not worth repairing
  • We come to you, anywhere in the UK
  • Same prices wherever you are
  • One visit for most repairs

Take a look at our prices page.

Thong: your questions answered

Are you a vetted contractor?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

What information do you need?

Send photos through the quote form or call 0345 017 0787.

Do I need to move furniture?

Just around the damaged area.

Do you do work for letting agents?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses.

I’m a tenant. Can you help?

We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Do you cover Thong?

Yes. We work across the UK and come to Thong. Send us pictures for a fixed quote, or call 0345 017 0787.

Can I add another job to the visit?

Yes, and it’s frequently cheaper. Send pictures of everything together and we’ll quote them together.

Is my repair covered?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

DIY kit or professional repair?

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.

Thong and nearby

Thong is about 2 miles south-east of Gravesend, in Kent. We work in every kind of home, old or new, large or small, plus businesses and rented homes. Thong is one of 922 towns and villages in Kent we cover. Our nearest city page is London, about 22 miles away.

Jobs in DA12 are booked in the same way as anywhere else. We also cover the places around Thong: Upper Ifield (1 mile east), Shorne Ridgeway (1 mile east), Shorne (1 mile east), Chalk (1 mile north) and Higham (2 miles east). We also work in nearby towns such as Maidstone (11 miles south-east), Sittingbourne (15 miles east), Dartford (8 miles west), Sevenoaks (13 miles south-west), Northfleet (3 miles north-west) and Swanley (10 miles west).

Near you in Thong

Locally, our jobs take us to homes close to Church of St Peter and St Paul, Thamesview School and Riverview Infant School, among other places. The nearest railway station is Sole Street station, roughly 2.2 miles south-west of the centre. Well-known places in the area include Rochester Castle (4.5 miles east) and Gravesham Museum (2.6 miles north-west). Green spaces nearby include Rede Common and Gad's Hill.

Map of Thong © OpenStreetMap contributors

What we cannot put right

A repair is not always the answer, and we’ll tell you before we start. Repairs will not solve:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Send us pictures and we will tell you honestly before you book.

Materials we repair

  • Wood-effect vinyl (ask us)
  • Engineered wood
  • Solid wood
  • Laminate flooring
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.