Shropshire · England

Wood & laminate floor repair in Tong Norton, Shropshire

Our repair technicians come to Tong Norton for scratch, dent, chip and burn repairs to wood and laminate floors. Everything is done in place, and the work is guaranteed.

  • Repairs from £95
  • Gouges from moving appliances
  • Burns
Surface Doctor technician repairing a wooden kitchen worktop

Need wood floor repair in Tong Norton?

Wood floor repair at your home in Tong Norton

We repair damaged boards in place, matched to the colour and grain. Water-swollen laminate needs replacing, and we will be honest about that. We work on laminate flooring, solid wood and engineered wood, and the jobs we see most are scratches from furniture and pets and dents from dropped items.

The work is guaranteed for twelve months. If something is not right in that time, we come back and put it right. Use felt pads under furniture and wipe spills right away.

Location
Tong Norton (TF11)
Area hub
Shropshire
Warranty
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Page updated
23 October 2026
Technician kneeling to repair a kitchen floor

How it works

We begin by going over the job with you, so you know exactly what we’re doing. Then the area is sheeted and masked and we start. You can expect it to take a morning or an afternoon.

  1. First the damaged area is cleaned.
  2. Dents, chips and gouges are filled.
  3. The repair is levelled to the board.
  4. The colour and grain are recreated by hand.
  5. We finish the repair to match the sheen of the floor.

Before we arrive

  • Tell us about any previous repairs or coatings
  • Plan for the room to be out of bounds to pets and children
  • Point us to the nearest place to park

Getting a price

If you are in Tong Norton and want a price, the easiest route is photos: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Get a fixed quote

Advice

Landlords, agents and businesses in Tong Norton

Builders use us to fix snagging damage before handover, saving last-minute replacements. We can visit several plots in one trip.

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

When a repair isn’t the answer

To be straight with you, there are a few things a repair will not fix:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Send us pictures and we will tell you honestly before booking.

Surfaces we repair

  • Wood-effect vinyl (ask us)
  • Solid wood
  • Engineered wood
  • Laminate flooring

What affects the price in Tong Norton

Prices start from £95. We charge the same across the UK, including Tong Norton. What changes the price is:

  • Access to the area
  • How much damage there is
  • Doing more than one item at once
  • Whether it’s a chip, crack, burn or wear

We don’t add extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from photos

You can take the photos on your phone. Make sure they show:

  • A photo taken from further back
  • Any earlier repairs or coatings
  • Something in shot to show the size
  • Good light, ideally daylight, without flash glare

To get a price, send two or three photos through our quote form or call us. We’ll say immediately if a repair is the right fix.

Tong Norton and the surrounding area

Tong Norton is about 7 miles east of Telford, in Shropshire. We agree a date that works for you, and you’ll know when to expect us, so you are not left waiting in all day. Tong Norton is one of 433 towns and villages in Shropshire where we work. You can also see our page for Birmingham, about 22 miles away.

Here we cover the TF11 postcode area. Neighbouring places we cover include Whiston Cross (3 miles south), Crackleybank (3 miles north-west), Shifnal (3 miles west), Haughton (3 miles west) and Grindleforge (4 miles south-west). We also work in nearby towns such as Madeley (6 miles west), Bridgnorth (11 miles south-west), Broseley (8 miles south-west), Albrighton (3 miles south-east), Much Wenlock (12 miles south-west) and Highley (15 miles south).

Near you in Tong Norton

Locally, our jobs take us to homes close to Church of St Bartholomew. Tong Norton’s nearest station is Cosford station, about 1.8 miles south. Further afield, we also cover the area around Tong Castle (0.5 miles south) and RAF Hospital Cosford (1.5 miles south-east). Open spaces near Tong Norton include White Sitch.

Map of Tong Norton © OpenStreetMap contributors

Tong Norton questions

Will there be a smell?

Some materials have a smell while they’re applied. It clears as the materials cure.

Will you leave a mess?

Dust sheets and masking go down before we start, and tidy up before we leave.

What areas do you cover?

The whole UK, including all of Shropshire. Just include your postcode and we will confirm dates.

Can you quote from photos?

In nearly every case. If photos don’t show enough, we will ask for another angle.

What information do you need?

Some pictures, your postcode and how to reach you. On the day, we only need access to the room.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

What happens if you find more damage?

If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.

Does someone need to be in?

We need someone to let us in. You do not need to watch us work.

Can I fix it myself?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.

Common problems we fix in Tong Norton

Furniture, pets and dropped items mark wood and laminate floors, and moving appliances can gouge them.

It’s worth getting a quote if you see:

  • Scratches from furniture and pets
  • Burns
  • Dents from dropped items
  • Chipped board edges

Questions to ask before booking

  • Is the price fixed, and does it include VAT?
  • How the colour is matched
  • What happens if the damage is worse than the photos show
  • When it can be used again

10 questions to ask before you book

Repairing versus replacing in Tong Norton

Replacing a board can mean lifting the floor back to it, finding a board that matches and relaying. A repair leaves the floor down. Prices start from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. We give a fixed price from your photos, so there are no surprises on the day.

What you get with us

  • One-year guarantee on every repair
  • Dust sheets down, tidy finish
  • Everything repaired in place
  • A fixed quote before you book

Take a look at our pricing.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.