Caerphilly · Wales

Wood & laminate floor repair in Tŷ Sign, Caerphilly

Scratch, dent, chip and burn repairs to wood and laminate floors at your home in Tŷ Sign, with a one-year guarantee on every repair.

  • Repairs from £95
  • Dents from dropped items
  • Burns
Surface Doctor technician repairing a wooden kitchen worktop

Wood floor repair in Tŷ Sign

What a repair can’t fix

A repair is not right for every job, for example:

  • Laminate swollen along the joints by water
  • Boards that have lifted or warped
  • Underfloor damage

Not sure? Send pictures and we’ll give you a straight answer.

Materials we repair

  • Wood-effect vinyl (ask us)
  • Solid wood
  • Laminate flooring
  • Engineered wood

Wood floor repair at your home in Tŷ Sign

Boards are repaired where they lie, with the colour and grain matched by hand. Water-swollen laminate needs replacing, and we will tell you if that is the case. Common call-outs are for chipped board edges and scratches from furniture and pets, on engineered wood, laminate flooring and wood-effect vinyl (ask us).

Every repair is covered by our one-year guarantee, wherever you are in Caerphilly. Put felt pads on furniture legs and wipe up spills promptly.

Location
Tŷ Sign (NP11, NP10)
Area hub
Caerphilly
Warranty
A year, on every repair
Quote
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

What affects the price in Tŷ Sign

Prices start from £95. We charge the same across the UK, including Tŷ Sign. The price reflects:

  • The colour and finish to match
  • The type of damage
  • What the surface is made of
  • How easy the damage is to reach

We don’t add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed price

You can take the photos on your phone, there’s no need for anything special. Make sure they show:

  • Where you are, by postcode
  • One picture of the whole floor
  • A clear, close picture of the problem area
  • Something in shot to show the size

Email us a photo of the damage and one of the whole item, with your NP11 postcode, and we’ll reply with a fixed quote.

Should I try a DIY kit first?

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send photos.

For a hairline mark somewhere you will never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

What happens on the day

You do not need to empty the room. We bring everything we need with us, put protection down and get going once we have agreed what we are doing. It generally takes a morning or an afternoon, and you are welcome to carry on with your day while we work.

  1. First the damaged area is cleaned.
  2. We fill dents, chips and gouges.
  3. The repair is levelled to the board.
  4. The colour and grain are recreated by hand.
  5. We finish the repair to match the sheen of the floor.

Getting ready for the visit

  • Mention any earlier repairs or resurfacing
  • Make sure the area is dry
  • Clear the area around the damage

Getting a price

The quickest way to a price is to send two or three pictures through our quote form or call us. We’ll tell you honestly whether it can be repaired.

Get a free quote

Read more

Repairing versus replacing in Tŷ Sign

Replacing a board can mean lifting the floor back to it, finding a board that matches and relaying. Repairing it works with the boards in place. Repairs from £95, with every job priced individually. Our prices are the same across the UK, with no extra for Tŷ Sign. The job itself decides the price: the material, the amount of damage and how many items.

Why us?

  • A year’s guarantee on all work
  • Technicians who travel to you, UK-wide
  • Everything repaired in place
  • Colours mixed by hand to suit your surface

Read our full price list.

About Tŷ Sign

Tŷ Sign is about 4 miles south-west of Cwmbrân, in Caerphilly. From the centre of Tŷ Sign to the outlying streets, the service is the same: a fixed quote, a tidy visit and a guarantee. We work in 94 places in Caerphilly. Our nearest city page is Birmingham, about 78 miles away.

Our technicians cover all of NP11 and NP10. Streets in the area include Park Road, Lyne Road and Isaf Road. We also cover the places around Tŷ Sign: Risca East (1 mile west), Risca (1 mile west), Henllys (2 miles north), Hollybush (2 miles north-east) and Bettws (2 miles east). Further out, we also cover Caerphilly (7 miles west), Blackwood (6 miles north-west), Ystrad Mynach (7 miles north-west), Cefn Fforest (7 miles north-west), Pontllanfraith (6 miles north-west) and Trecceln (5 miles north-west).

What’s near Tŷ Sign

In Tŷ Sign, that means homes near Bethany English Baptist Church and attached Sunday School, Risca Community Comprehensive School and Ty Sign Primary School, among other places. There’s a railway station in Tŷ Sign itself: Risca & Pontymister station. A little further out are St Joseph's Hospital (3.4 miles east) and Risca Industrial History Museum (0.8 miles west). Not far away are Twmbarlwm.

Map of Tŷ Sign © OpenStreetMap contributors

Common problems we fix in Tŷ Sign

Chair legs, pets and dropped items scratch and dent wood and laminate, and moving appliances can gouge them.

Customers usually contact us about:

  • Dents from dropped items
  • Burns
  • Chipped board edges
  • Scratches from furniture and pets

What to look for in a quote

  • If travel is included in the price
  • Whether a trained technician does the job
  • When it can be used again
  • What happens if they find more damage

How to compare quotes

Questions from Tŷ Sign

Do the materials smell?

Some materials have a smell while they’re applied. It clears as the materials cure.

Which areas do you work in?

The whole UK, including all of Caerphilly. Send your postcode with your pictures and we will confirm dates.

What happens if you find more damage?

We’ll show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.

What happens next?

We review the pictures and send a fixed quote and the next dates we have.

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

How soon can you come?

We will give you dates with your quote. If it’s urgent, say so and we will do what we can.

Can scratched laminate be fixed?

Yes. Scratches and chips are filled and matched to the pattern.

Can you price it without visiting?

Normally, yes. A close-up and a wider photo are enough to give a fixed quote.

Landlord and trade work in Tŷ Sign

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We are CHAS, Constructionline and SafeContractor accredited.

Letting agents frequently send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.