Norfolk · England
Wood & laminate floor repair in Waterloo, Norfolk
Scratch, dent, chip and burn repairs to wood and laminate floors for householders, landlords and businesses in Waterloo. Free, fixed quotes from your pictures.
- Repairs from £95
- Chipped board edges
- Dents from dropped items
Wood floor repair at your home in Waterloo
Boards are repaired where they lie, matched to the colour and grain. Laminate swollen by water cannot be repaired, and we’ll tell you if that’s the case. Whether it’s burns and gouges from moving appliances, we can help, whatever the material.
The work is guaranteed for twelve months. If there’s a problem with the repair within the year, we return and sort it. Put felt pads on furniture legs and wipe up spills promptly.
- Location
- Waterloo (NR10)
- Area hub
- Norfolk
- Cover
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
For landlords and businesses
We also carry out snagging repairs for builders and developers, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.
Landlords, letting agents and housing providers in Waterloo use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.
What else we do in Waterloo
About Waterloo
Waterloo is about 6 miles north of Norwich, in Norfolk. From the centre of Waterloo to the outlying streets, the service is the same: a fixed price, a tidy visit and a guarantee. Waterloo is one of 797 places in Norfolk where we work.
Every address in NR10 is within our area. That includes homes on Pollard Road, Chequers Meadow and Waterloo Road and the roads around them. Nearby, we also work in Stratton Strawless (1 mile north), Hainford (1 mile south-east), New Hainford (1 mile south-west), Newton St Faith (2 miles south) and Hevingham (2 miles north-west). We also work in nearby towns such as Norwich (6 miles south), Dereham (15 miles west), Wymondham (13 miles south-west), Sprowston (5 miles south), Thorpe St Andrew (7 miles south) and North Walsham (8 miles north-east).
Around Waterloo
Typical jobs here are in homes near Hainford VC Primary School and Church of All Saints, among other places. A little further out are New Farm Aviation Heritage Museum (1.9 miles south-east) and Hellesdon Hospital (5 miles south).
Should you replace it?
Replacing a board can mean lifting the floor back to it, sourcing a matching board and laying it all again. Repairing it works with the boards in place. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the whole job up front. Damage, material and access decide it.
Why Waterloo customers choose us
- A year’s guarantee on all work
- Work done at your home or business
- Straight answers about what a repair can do
- Fixed prices from your photos
Read our pricing.
What we’re called out for in Waterloo
Chair legs, pets and dropped items scratch and dent wood and laminate, and moving appliances can gouge them.
You may need us if you’ve spotted any of these:
- Scratches from furniture and pets
- Burns
- Gouges from moving appliances
- Chipped board edges
Before booking anyone
- Whether the price covers travel
- What aftercare is recommended
- How long it needs to cure
- How long the guarantee is and what it covers
What happens on the day
Expect a friendly, tidy visit. We agree the arrival time in advance, protect the area, then carry out the work, which normally takes a morning or an afternoon. If we find something your pictures didn’t show, we will explain it before carrying on.
- We start by cleaning the damage.
- Next we fill the dents and chips.
- We sand the repair flush with the board.
- We match the colour and grain by hand.
- We finish the repair to match the sheen of the floor.
How to prepare
- Move bottles, mats and clutter away from the area
- Have somewhere for us to park nearby if possible
- Plan for the room to be out of bounds to pets and children
How to get a price
Getting a price is easy: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed price. There’s no charge for the quote and no obligation.
Related advice
Common questions in Waterloo
How do I book?
Send pictures through the quote form or call 0345 017 0787.
Is my repair covered?
All our work carries a one-year guarantee. Ask us what it covers when you get your quote.
Can you do more than one item on the same visit?
Yes. Doing several items on one visit usually costs less than separate visits. Send pictures of everything you’d like done.
Do you hold any accreditations?
We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.
Can you repair a scratched laminate floor?
Yes. We fill and colour-match scratches and chips.
Do I have to be there?
We need someone to let us in. You do not need to watch us work.
Do the materials smell?
A little, depending on the job. Open windows and an extractor fan help.
Do you cover Waterloo?
Yes, we do. Repair technicians travel to Waterloo from across the region, with no extra charge for travel.
Prices and what affects them
Repairs from £95. We charge the same across the UK, including Waterloo. The price reflects:
- The type of damage
- The colour and finish to match
- How many items we do on one visit
- How many areas need work
A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you will get a fixed figure.
Send pictures for a quote
When you take your pictures, a few simple things make all the difference:
- A coin beside the damage so we can judge size
- A clear, close picture of the problem area
- Whether it’s been repaired or coated before
- Your postcode, so we can check dates
If you’re in Waterloo and want a price, photos are the quickest way: one close up, one from further back, plus your postcode. We reply with a fixed quote and our next available dates.
When a repair is not the answer
A repair isn’t always the answer, and we’d rather say so up front. Repairs won’t solve:
- Laminate swollen along the joints by water
- Boards that have lifted or warped
- Underfloor damage
Not sure? Send pictures and we will give you a straight answer.
What we work on
- Engineered wood
- Solid wood
- Wood-effect vinyl (ask us)
- Laminate flooring
DIY repairs versus a professional job
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
If you do try a kit, read the instructions carefully, and give it the full curing time. If it does not work out, we can still repair it properly.
About our accreditations · Every repair comes with a one-year guarantee.
