County Durham · England
Shower tray repair & resurfacing in Butterwick, County Durham
We travel to Butterwick for shower tray chip, crack and scratch repairs and resurfacing. Everything is done in place, and the work is guaranteed.
- Repairs from £95
- Scuffs and light scratches
- Edge chips from dropped bottles

Keeping it looking good
Most damage we see is avoidable. These habits help:
- Don’t stand heavy bottles on the tray
- Clean with washing-up liquid and a soft cloth
- Do not use strong acids or bleach
- Check the seal every few months
Rinse the tray after use, use mild, non-abrasive cleaners, and keep the sealant in good condition so water can’t get underneath.
A small crack lets in a little water every time you shower, which can damage the floor over time. Getting it repaired quickly is much cheaper than fixing a floor.
Shower tray repair in Butterwick, done in place
Most tray damage can be repaired in place, from a chip by the waste to a crack across the base. The colour and finish are matched so the repair blends in. We regularly repair stone resin, cast iron and acrylic, and people most often call us about scratches in the surface and staining and dullness across the tray.
You’re covered for a year from the day of the repair. Just call us if there is a problem and we will sort it.

- Where
- Butterwick (TS21)
- County
- County Durham
- Warranty
- A year, on every repair
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
FAQs for Butterwick
How long before I can shower?
Normally by the following day. We’ll confirm before we leave.
Can I keep using a cracked tray?
We’d stop using it until it’s repaired, in case water is getting through.
Can you price it without visiting?
Nearly always. We only ask to see it in person if the photos can’t show what we need.
Is a repair better than a new one?
Typically, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. If replacing would be better, we will say so.
Is there a guarantee?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Is it safe with children and pets around?
Just keep them out of the work area. We will let you know when it’s safe to use again.
Can you repair several things at once?
Yes, and it’s frequently cheaper. Send pictures of everything together and we will quote them together.
How do I get a price for shower tray repair in Butterwick?
Repairs from £95. We give a fixed price from your pictures. Send a close-up of the damage and a wider photo and your postcode.
How we price shower tray repair
Repairs from £95. A fixed quote means you know the cost before booking. We take into account:
- How much damage there is
- How easy the damage is to reach
- Unusual colours or finishes
- Any earlier repairs that need removing first
Instead of hourly rates, we fix the price before we start. Damage, material and access decide it.
Getting a price from pictures
You can take the pictures on your phone. Make sure they show:
- Natural light rather than flash
- A coin or ruler next to the damage for scale
- Whether it’s been repaired or coated before
- A photo taken from further back
Getting a quote takes a couple of minutes: photograph the damage, then the entire shower tray, add your postcode and send them to us. You will get a fixed quote, not an estimate.
Butterwick and nearby
Butterwick is about 6 miles north-west of Billingham, in County Durham. Book a date that suits you, and we will give you an arrival time in advance, so there is no waiting around. We work in all 329 towns and villages across County Durham, from the larger towns to small villages. Our jobs stretch from Butterwick to Newcastle upon Tyne (24 miles away).
Postcode districts we cover here: TS21. We also travel to Fishburn (2 miles north-west), Sedgefield (2 miles west), Trimdon (3 miles north), Bishop Middleham (3 miles west) and Mordon (4 miles south-west). Larger places within reach include Durham (11 miles north-west), Newton Aycliffe (7 miles west), Bishop Auckland (11 miles west), Spennymoor (8 miles west), Seaham (12 miles north) and Chester-le-Street (15 miles north-west).
Local landmarks in Butterwick
In Butterwick, that means homes near Sedgefield Community College, among other places. Nearby you will also find Sedgefield (1.8 miles west) and University Hospital of North Tees (6 miles south-east).
Repairs by material
Stone resin
Stone resin is a dense, rigid material with a smooth gel coat. Poor support underneath leads to cracks, and chips are filled and matched to the surface.
Enamelled steel
Steel trays have an enamel surface like a steel bath. Exposed metal can rust, so it’s worth repairing early.
What a repair can’t fix
In fairness, some problems need a different fix:
- Leaking waste fittings
- Water damage to the floor beneath the tray
- A tray that moves underfoot
If in doubt, send pictures and we’ll say what we think.
Materials we work on in Butterwick
- Acrylic
- Ceramic
- Enamelled steel
- Stone resin
- Cast iron
What we do, step by step
We begin by going over the job with you, so you know exactly what we are doing. After that, protection goes down around the work area and we start. It normally takes a few hours, or most of the day to resurface the whole tray.
- First we check the tray is solid and work out why any crack happened.
- Next we clean and prepare the tray.
- We fill and strengthen any chips or cracks and sand them smooth.
- We colour-match the repair, or spray a new finish across the whole tray.
- The tray is left to cure and can usually be used the following day.
Getting ready for the visit
- Tell us about any previous repairs or coatings
- Clear toiletries, mats and anything else from around the area
- Tell us if there are stairs or a lift
How to get a price
To get a price, send two or three photos using our quote form or call us. We’ll say immediately whether it can be repaired.
Read more
When to call us in Butterwick
Most chips come from things dropped in the shower, typically on the edges or near the plughole.
Look out for these signs:
- Snagging damage in a new bathroom
- A cracked shower tray
- Scratches in the surface
- A damaged area around the waste
Before you book anyone
- Whether the price is fixed and includes VAT
- What protection goes down before work starts
- The length of the guarantee and what it covers
- Whether cleaning and preparation are in the price
Repair or replace: which is better?
When the tray is firm and dry underneath, repair is the obvious choice. If the floor is damaged or the tray is badly cracked, replacement may make more sense. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. The full price is agreed before you book.
Why Butterwick customers choose us
- Colour-matched on site
- Free fixed quotes from pictures
- One-year guarantee on every repair
- CHAS, Constructionline and SafeContractor accredited
Read our pricing.
Landlords, agents and businesses in Butterwick
If you manage property in Butterwick, we’ll quote for several properties at once. Send pictures for each one and we will come back with a combined price.
Letting agents often send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.
Places near Butterwick
What else we do in Butterwick
About our accreditations · Every repair comes with a one-year guarantee.

