Gateshead · England

Shower tray repair & resurfacing in Dunston, Gateshead

Shower tray chip, crack and scratch repairs and resurfacing in Dunston, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Chips on the edges
  • Scratches in the surface
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted shower tray repair in Dunston

Where we work around Dunston

Dunston is about 2 miles west of Gateshead, in Gateshead. Wherever you are in the NE11 postcode area, a technician comes to you. Dunston is one of 49 places in Gateshead where we work.

Our visits in NE11, NE8 and NE4 work the same way as everywhere else we cover. Streets in the area include New Road, Park Road and Kyle Road. Dunston is on the A692 and A1114, so it’s easy for us to reach. Neighbouring places we cover include Low Team (1 mile east), Lobley Hill (1 mile south), Elswick (1 mile north), Bensham (1 mile east) and Westgate (1 mile north-east). Larger places within reach include Blaydon (3 miles west), Ryton (5 miles west), Winlaton (3 miles west), Felling (3 miles east), Crawcrook (6 miles west) and Albany (5 miles south-east). As one of the bigger places in Gateshead, Dunston is somewhere we visit often.

Landmarks near Dunston

Locally, our jobs take us to homes close to Saltwell Park, Saint Nicholas With Christ Church and Kingsmeadow Community Comprehensive School and the streets around them. Nearby too are St Philip Neri Roman Catholic Primary School (less than half a mile south-east) and Newcastle Sixth Form College (1.2 miles north). There’s a railway station in Dunston itself: Dunston station. A little further out are Charge! The Story of England's Northern Cavalry (1.3 miles north-east) and County Borough of Gateshead (1.6 miles east). Open spaces near Dunston include Bent Hill and Addison and Hedgefield Woods.

Map of Dunston © OpenStreetMap contributors

Shower tray repair in Dunston without replacing anything

Every crack has a cause, and we find it first. If the tray moves, the support is fixed or flagged before we repair it, so the crack doesn’t come back. Common call-outs are for snagging damage in a new bathroom and staining and dullness across the tray, in stone resin, ceramic and cast iron.

Big or small, you get the same one-year guarantee in Dunston and across Gateshead.

Before and after: an old shower tray refinished by Surface Doctor
Area
Dunston (NE11, NE8, NE4)
County
Gateshead
Warranty
One year on every repair
Quote
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026

Aftercare tips

To keep it looking its best for years:

  • Don’t ignore a tray that flexes
  • Replace failing sealant promptly
  • Keep the bathroom well ventilated
  • Keep heavy bottles on a shelf

Rinse the tray after use, clean with mild cleaners, and keep the sealant in good condition so water can’t get underneath.

Failed sealant around a tray should be replaced quickly. Water gets behind and under the tray and can cause damage underneath.

What shower tray repair costs

Prices start from £95. There are no hourly rates or hidden extras. The price depends on:

  • Whether it’s a chip, crack, burn or wear
  • Unusual colours or finishes
  • How easy the damage is to reach
  • How much damage there is

There are no surprise extras on the day. The price we quote from your photos is the price you pay, and if the damage turns out to be different, we discuss it before starting.

Send pictures for a quote

Almost every job we do is priced from pictures. This is what to send:

  • Daylight if possible, and no flash reflection
  • What it’s made of, if you know
  • Where you are, by postcode
  • Whether it’s been repaired or coated before

There’s no need for us to visit first. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will reply with a fixed price.

When a repair isn’t the answer

In fairness, some problems need a different fix:

  • Multiple cracks across the tray
  • Movement caused by a poor base, until the support is fixed
  • Rotten or damaged flooring underneath

Send us pictures and we’ll tell you honestly before booking.

What we work on

  • Cast iron
  • Ceramic
  • Stone resin
  • Acrylic
  • Enamelled steel

How the visit works

The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the job itself takes a few hours for a repair, longer for a full resurface. At the end we talk you through how soon it can be used and how to look after it.

  1. First we check the tray is solid and work out why any crack happened.
  2. The damaged area, or the whole tray, is cleaned and prepared.
  3. We fill and reinforce chips and cracks, then sand them flush.
  4. We match the colour, or refinish the full tray.
  5. We leave it to cure; the shower is normally usable the day after.

How to prepare

  • Mention if the room is upstairs or in a flat
  • Clear the area around the damage
  • Mention any parking restrictions or tricky access

How to get a price

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire shower tray, we can price the job.

Send photos for a quote

Related advice

Dunston: your questions answered

How long does it take to cure?

Normally by the following day. We will tell you the exact time when we finish.

Do you cover Dunston?

Yes. We work across the UK and come to Dunston and the rest of Gateshead. Send pictures and we will quote, or call 0345 017 0787.

Is there any odour?

A little, depending on the job. Open windows and an extractor fan help.

Is my repair covered?

Every repair comes with a one-year guarantee. We will explain what it covers when we quote.

Can you repair something that’s been repaired before?

Yes, regularly. Removing the old work can add time, and that’s in the quote.

Can I keep using a cracked tray?

Only if you’re sure it isn’t leaking. Look for damp or stains below.

Can you make an old tray look new?

Yes. We can resurface the entire tray for a fresh finish.

What happens next?

We look at the photos and reply with a fixed quote and some dates. If we need another angle, we will ask.

Why repair rather than replace?

When the tray is firm and dry underneath, repair is the obvious choice. If water has damaged the floor, or the tray is cracked in several places, a new tray may be better. Prices start from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

Why choose Surface Doctor in Dunston

  • A year’s guarantee on all work
  • Accredited with CHAS, Constructionline and SafeContractor
  • We’ll tell you if it’s not worth repairing
  • One visit for most repairs

Read our pricing.

Can I fix it myself?

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it won’t stop us repairing it. Just mention it when you send photos, as it can add time.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

Landlords, agents and businesses in Dunston

We carry out planned and one-off repairs for housing associations and facilities teams in Gateshead and across the UK. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We’re CHAS, Constructionline and SafeContractor accredited.

Do you need shower tray repair in Dunston?

A tired-looking tray is often the result of years of cleaning: limescale, harsh chemicals and abrasive pads strip the surface finish.

Clients normally contact us about:

  • Damage from a refit or building work
  • A damaged area around the waste
  • A tray that flexes
  • A cracked shower tray

Questions to ask before booking

  • What the guarantee covers, and for how long
  • Aftercare advice
  • How the room is protected while they work
  • Whether the price covers travel

How to compare quotes

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.