Greater London · England

Shower Tray Repair in Puddle Dock

Our technicians come to Puddle Dock for shower tray chip, crack and scratch repairs and resurfacing. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • A damaged area around the waste
  • A cracked shower tray
Surface Doctor technician refinishing the outside of a roll-top bath

Shower tray repair for Puddle Dock homes

Shower tray repair in Puddle Dock, done in place

Before repairing a crack, we find out why it happened. If the tray moves, the support is fixed or flagged before we repair it, so the repair lasts. Whether it’s scuffs and light scratches and a dull, stained or worn surface, we can help, on cast iron, enamelled steel and acrylic alike.

A one-year guarantee comes as standard.

Before and after: an old shower tray refinished by Surface Doctor
Location
Puddle Dock (RM14)
Area hub
Greater London
Cover
One year on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Signs you need shower tray repair in Puddle Dock

Dull and stained trays are normally down to cleaning: abrasive pads, strong chemicals and limescale wear the finish away.

The most common problems we are called about are:

  • Cracks running from the waste
  • Chipped corners or rims
  • Chips caused during fitting
  • A tray that looks tired however much you clean it

Comparing quotes

  • What preparation is included
  • How soon you can use it again
  • How changes to the job are handled
  • Aftercare advice

How to compare quotes

How it works

Arrival times are agreed in advance. Once we’re there, the work takes a few hours, or most of the day to resurface the whole tray for most jobs. We leave the room clean and ready to use once it has cured.

  1. The surrounding area is sheeted and masked.
  2. Any sealant in the way is cut out.
  3. We clean and key the tray, then repair the damage.
  4. We refinish the surface to match the tray.
  5. We tidy up and tell you when you can shower.

Getting ready for the visit

  • Plan for the room to be out of bounds to pets and children
  • Tell us about any previous repairs or coatings
  • Avoid using the area for a few hours before we arrive

Ask for a price

Email us photos of the damage and one of the entire item, with your RM14 postcode, and we will come back with a fixed quote.

Get a free quote

Read more

Puddle Dock and the surrounding area

Puddle Dock is about 3 miles north of South Ockendon, in Greater London. Anywhere in RM14, a technician comes to you. Our technicians cover 764 places in Greater London, from the larger towns to small villages. Our nearest city page is London, about 17 miles away.

Postcode districts we cover here: RM14. We also travel to Cranham (1 mile west), North Ockendon (1 mile south), Upminster (2 miles west), Great Warley (2 miles north) and Upminster Bridge (2 miles west). We also work in nearby towns such as Walthamstow (14 miles west), Orpington (15 miles south-west), Plaistow (12 miles west), Leyton (13 miles west), New Cross (15 miles south-west) and Romford (5 miles west).

Near you in Puddle Dock

Around Puddle Dock, we work in homes near The James Oglethorpe Primary School, Hall Mead School and Moor Lane Church and the streets around them. For rail, the closest station is Upminster station, about 1.9 miles west. Other landmarks nearby include Upminster Tithe Barn Museum of Nostalgia (1.7 miles west) and Spire Hartswood Hospital (2.8 miles north). The countryside around Puddle Dock includes Cranham Brickfields.

Map of Puddle Dock © OpenStreetMap contributors

Landlord and trade work in Puddle Dock

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We’re CHAS, Constructionline and SafeContractor accredited.

Puddle Dock questions

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit and until it has cured. Everywhere else in the home is fine.

What areas do you cover?

Across the UK, so Puddle Dock is covered. Our prices are the same everywhere.

Can you fix a cracked tray?

Normally, as long as it doesn’t flex. The crack is reinforced, filled and refinished.

Is the work guaranteed?

Every repair comes with our one-year guarantee. Ask us what it covers when you get your quote.

Do you work in Puddle Dock?

Yes, we do. We send a technician to Puddle Dock for every job, and the price is the same as everywhere else.

Will there be a smell?

There may be a mild smell during the work.

What if the damage is worse than the photos show?

If we find something the pictures didn’t show, we explain it first. The price only changes if you agree.

I’m a tenant. Can you help?

We are happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Materials and what they mean for the repair

Acrylic

Acrylic trays are lighter and slightly flexible, so good support matters. We repair cracks and scratches.

Stone resin

Stone resin trays are rigid and slim. They need a flat, solid base, and repairs are matched to the gel coat.

Prices and what affects them

Repairs from £95. There is no charge for travel to Puddle Dock. The price comes down to:

  • How easy the damage is to reach
  • Unusual colours or finishes
  • What the surface is made of
  • Whether old repairs or coatings need taking off

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

Quotes from your pictures

You can take the photos on your phone, there’s no need for anything special. Just ensure we can see:

  • Any earlier repairs or coatings
  • One picture of the whole shower tray
  • Any details about the material
  • A clear, close picture of the problem area

For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will reply with a fixed quote and the earliest dates we have.

How to care for the repair

Simple care helps the repair last. We recommend:

  • Stick to gentle cleaners
  • Give the tray a quick rinse after use
  • Store bottles off the tray
  • Don’t ignore a tray that flexes

Check the silicone around the tray every few months, and replace it when it splits or goes black.

Every shower forces a little water into a crack, and over months that can rot the floor. An early repair is far cheaper than floor repairs.

DIY repairs versus a professional job

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

We understand the appeal of fixing it yourself. The trouble is that kit repairs often look fine at first and then fail, and then the old filler has to be removed first.

Why repair rather than replace?

Trays sit under the screen and tiles, so taking one out disturbs a lot. A repair keeps everything as it is. Repairs from £95, with every job priced individually. The price reflects the work involved, not where you live. You’ll see the full price before you book, with nothing added on the day.

Why choose Surface Doctor in Puddle Dock

  • One price list for the entire UK
  • We leave the room as we found it
  • We will tell you if it’s not worth repairing
  • Colour-matched on site

Take a look at our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.