Norfolk · England

Sink & basin repair in Upgate, Norfolk

Chip, crack and resurfacing work on bathroom sinks and basins for householders, landlords and businesses in Upgate. Send photos for a free, fixed quote.

  • Repairs from £95
  • Damage to a basin in a vanity unit
  • Chips on the rim or front edge
Surface Doctor technician refinishing the outside of a roll-top bath

Book sink repair in Upgate

About our sink repair in Upgate

We repair chips, cracks and crazing in ceramic basins and vanity units, with the colour and shine matched to the basin. Nothing is taken off the wall. We regularly repair vanity unit basins, antique & period basins and ceramic & vitreous china basins, and the jobs we see most are fine cracks across the glaze and a period basin that needs restoring.

You are covered for a year from the day of the repair. If anything is not right, ring us and we’ll come back.

Basin with yellowed glaze resurfaced to a clean white finish
Area
Upgate (NR15)
Region
Norfolk
Cover
One year on every repair
Price
From £95. Free, fixed price from pictures
Phone
0345 017 0787
Last updated
23 October 2026

Materials and what they mean for the repair

Composite and resin

Cast mineral and resin basins are common in vanity units. They repair well, with colour mixed on site.

Vitreous china

Most basins are vitreous china with a hard, glossy glaze. Matching that shine is the key to a good repair, so we finish the repair to the same sheen.

Covering Upgate

Upgate is about 10 miles south-east of Norwich, in Norfolk. Customers in Upgate get the same service as everywhere else we cover: a fixed quote from pictures, then a visit to do the work. We work in all 797 towns and villages across Norfolk, from the larger towns to small villages.

Every address in NR15 is within our area, from the main roads to the quietest streets. Close by, we cover Seething (1 mile north), Thwaite St Mary (1 mile south-east), Mundham (1 mile north-east), Mundham Common (2 miles north-east) and Sisland (2 miles north-east). Further out, we also cover Norwich (10 miles north-west), Great Yarmouth (15 miles north-east), Wymondham (13 miles west), Gorleston-on-Sea (14 miles east), Sprowston (10 miles north) and Thorpe St Andrew (9 miles north).

Landmarks near Upgate

In Upgate, that means homes near Church of St Margaret and Seething and Mundham Primary School, among other places. A little further out are Bungay Castle (4.3 miles south).

Map of Upgate © OpenStreetMap contributors

Common questions in Upgate

How do I book?

A close-up, a wider photo and your postcode. Then we’ll agree a date.

Is it OK to have pets in the house?

We ask you to keep children and pets out of the room while we work. Everywhere else in the home is fine.

Can you quote from pictures?

Generally, yes. Clear pictures let us give you a fixed price without visiting.

Can you redo someone else’s repair?

Yes, we frequently do. Removing the old work can add time, and that’s in the quote.

What if the damage is worse than the pictures show?

The price is fixed for what the photos show. Anything extra is discussed before we begin.

How quickly can you book me in?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

Can you do more than one item on the same visit?

Of course, and it generally saves money. Send pictures of everything together and you’ll get one combined price.

I rent my home. Can I book you?

Yes, but check with your landlord or agent first. Landlords are often glad to have it sorted before the end of a tenancy.

The process

Nothing needs to be moved out of the room beforehand. We bring everything we need with us, lay protective sheets and get going once we have agreed what we are doing. Most jobs take a couple of hours for most chips, and you can get on with other things while we are there.

  1. First the basin is cleaned and the damage checked.
  2. Next we fill the damage and shape it to the basin’s profile.
  3. We colour-match the finish to the glaze.
  4. The repair is polished so it blends in.
  5. The basin can typically be used later that day or the day after.

Preparing for the visit

  • Move bottles, mats and clutter away from the area
  • Tell us about any previous repairs or coatings
  • Let the surface dry out before the visit

Getting a price

Email us photos of the damage and one of the entire item, and tell us you’re in Upgate, and we will reply with a fixed price.

Get a fixed price

Related advice

How we price sink repair

Prices start from £95. Every quote is fixed and free. What we look at:

  • How easy the damage is to reach
  • What the surface is made of
  • The colour and finish to match
  • How many items we do on one visit

The price reflects the work involved, not your postcode. The full price is agreed before booking, with no extras added later.

Send photos for a quote

Almost every job we do is priced from pictures. This is what to send:

  • Any details about the material
  • Good light, ideally daylight, without flash glare
  • A clear, close picture of the problem area
  • The postcode, so we can plan the visit

You do not need a survey visit. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed quote.

What we’re called out for in Upgate

Basins are right where bottles and hair tools get dropped, from glass bottles to hairdryers. Fittings that are overtightened can also crack the ceramic.

Send us a picture if you notice any of these:

  • Cracks around the tap holes or waste
  • A chipped basin edge
  • Damage from dropped bottles or hair tools
  • Crazing in the glaze

Comparing quotes

  • What happens if they find more damage
  • What the guarantee covers, and for how long
  • Aftercare advice
  • Whether the price is fixed and includes VAT

Our hiring checklist

Aftercare tips

Much of the damage we repair could have been avoided. A few tips:

  • Don’t overtighten taps
  • Avoid abrasive pads
  • Store toiletries on a shelf
  • Steer clear of harsh chemicals

Use gentle cleaners and take care with heavy bottles and hair tools.

A chip near the waste or taps can let water into the body of the basin, which can stain the repair area. Early repair keeps it a small job.

Should I try a DIY kit first?

What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.

Repair or replace in Upgate?

A new basin can mean a plumber, new taps or wastes and making good the tiling. A repair keeps the basin you have. Prices start from £95. It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

What you get with us

  • Straight answers about what a repair can do
  • Most jobs done in one visit
  • Colour mixed on the day to match
  • Dust sheets down, tidy finish

Read our pricing.

Landlords, agents and businesses in Upgate

Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip to keep costs down.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.