Suffolk · England

Tile repair in Ashby, Suffolk

Tile repair in and around Ashby: photo quotes, tidy work and a year’s guarantee.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Ashby?

For landlords and businesses

Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We’ll fit around changeovers where we can.

We are used to working with agents and managing companies. Send the address, pictures and access details.

Tile repair at your home in Ashby

The tile stays where it is, so you do not need to find a spare. If a tile moves, it may need relaying first, and we will tell you. Our repair technicians work on porcelain tiles, natural stone & granite and floor and wall tiles, and people most often call us about drill holes from removed fittings and damaged tile edges.

The work is covered for a year after we finish. If anything is not right, ring us and we will sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Floor repair in progress in a customer’s kitchen
Where
Ashby (NR32)
Area hub
Suffolk
Cover
12 months on all our work
Price
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Updated
23 October 2026

What happens on the day

The work is clean and fairly quiet, so you can stay at home while we are there. Protection goes down first, then the job itself takes a few hours. Before we leave, we explain the curing time and the aftercare.

  1. We start by cleaning the tile and clearing loose fragments.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. We seal the repair to suit the finish of the tile.

Preparing for the visit

  • Tell us about any previous repairs or coatings
  • Let us know about parking or access
  • Keep a parking space free if you can

Ask for a price

To get a price, send a couple of pictures using our quote form or call us. We’ll say immediately if a repair is the right fix.

Send photos for a quote

Advice

FAQs for Ashby

What if the damage is worse than the photos show?

We will show you and explain before doing anything extra. Nothing extra is done without your say-so.

What happens once I’ve sent photos?

You will get a fixed quote back, plus dates. There’s no obligation to book.

What areas do you cover?

Everywhere in the UK, Ashby included. Travel is included in the price.

Do you come to Ashby?

Yes, we do. Repair technicians travel to Ashby from across the region, and the price is the same as everywhere else.

It’s been repaired before. Can you still fix it?

Most of the time. Tell us what was done before.

Is it OK to have pets in the house?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

Can you repair a cracked floor tile without replacing it?

Generally, as long as it’s still firmly stuck down.

How quickly can you book me in?

Your quote comes with available dates. If it’s urgent, say so and we will do what we can.

Can I fix it myself?

A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

What we cannot put right

To be straight with you, there are a few things a repair won’t fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send photos and we will give you a straight answer before you book.

Surfaces we repair

  • Natural stone & granite
  • Floor and wall tiles
  • Marble
  • Porcelain tiles
  • Ceramic tiles

How we price tile repair

Repairs from £95. A fixed quote means you know the cost before you book. We take into account:

  • Whether we combine several jobs
  • How easy the damage is to reach
  • Whether it’s a chip, crack, burn or wear
  • How many areas need work

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

Getting a price from pictures

When you take your photos, a few simple things make all the difference:

  • A coin beside the damage so we can judge size
  • The material, if you know it
  • Your postcode, so we can check dates
  • A photo taken from further back

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole tiled area, we can give you a fixed quote the same day in most cases.

About Ashby

Ashby is about 3 miles south-west of Bradwell, in Suffolk. Book a date that suits you, and we’ll give you an arrival time in advance, so you’re not left waiting in all day. Ashby is one of 731 places in Suffolk where we work.

Jobs in NR32 work the same way as everywhere else we cover. Neighbouring places we cover include Lound (1 mile east), Herringfleet (1 mile south-west), Somerleyton (1 mile south), Fritton (2 miles north-west) and Browston Green (2 miles north). Larger places within reach include Lowestoft (5 miles south-east), Beccles (7 miles south-west), Bungay (11 miles south-west), Halesworth (15 miles south-west), Carlton Colville (5 miles south) and Kirkley (6 miles south-east).

What’s near Ashby

Locally, our jobs take us to homes close to The Village Maid pub, Church of St Mary and Somerleyton Primary School and the streets around them. The nearest railway station is Somerleyton station, roughly 1.7 miles south-west. Further afield, we also cover the area around James Paget Hospital (2.9 miles north-east). For a walk, there is Lound Lakes and Fritton Lake.

Map of Ashby © OpenStreetMap contributors

Should you replace it?

Swapping out a damaged tile means breaking it out, finding a match and risking the tiles around it. A repair keeps the original tile. Our tile repair starts from £95. Set against the cost of replacement, repairing normally costs far less, because there is no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

Why book with us

  • We come to you, anywhere in the UK
  • Nothing taken out or refitted
  • Colour-matched on site
  • One visit for most repairs

See our full price list.

What we’re called out for in Ashby

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Contact us if you’ve noticed:

  • Drill holes from removed fittings
  • Cracked floor tiles
  • Damaged tile edges
  • Discontinued tiles you can’t replace

What to look for in a quote

  • Who will actually do the work
  • How changes to the job are handled
  • How the room is protected while they work
  • Whether there are any call-out or travel charges

Our hiring checklist

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.