Hampshire · England
Tile Repair for Butlocks Heath homes
Problem with your tiled area in Butlocks Heath? We put it right where it is, match it on site and back it with a one-year guarantee.
- Repairs from £95
- Cracked floor tiles
- Damaged tile edges

When to call us in Butlocks Heath
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.
Most people contact us after spotting one of these:
- Chips from dropped pans and tools
- Discontinued tiles you can’t replace
- Damaged tile edges
- Cracked floor tiles
What your quote should include
- What prep work is covered
- What happens if they find more damage
- Is the price fixed, and does it include VAT?
- Whether the price covers travel
How we handle tile repair in Butlocks Heath
If a tile moves, it may need relaying first, and we will tell you. We repair the tile in place, so there’s no need to hunt for a matching tile. Common call-outs are for drill holes from removed fittings and cracked floor tiles, in porcelain tiles, natural stone & granite and ceramic tiles.
All our work is covered by our one-year guarantee. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Where
- Butlocks Heath (SO31)
- Region
- Hampshire
- Guarantee
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Updated
- 23 October 2026

DIY kit or professional repair?
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is generally the cheaper route.
Landlords, agents and businesses in Butlocks Heath
For developers and builders, we fix damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip.
We are used to working with agents and managing companies. Just send pictures, the address and how to get access and we’ll handle the rest.
How we price tile repair
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- Doing more than one item at once
- Any earlier repairs that need removing first
- Whether it’s a chip, crack, burn or wear
- How easy the damage is to reach
There are no surprise extras on the day. What we quote from your photos is what you pay, unless the damage turns out to be different, in which case we talk to you first.
Send pictures for a quote
When you take your photos, a few simple things make all the difference:
- A coin or ruler next to the damage for scale
- Any earlier repairs or coatings
- Good light, ideally daylight, without flash glare
- A clear, close picture of the problem area
Email us a photo of the damage and a wider shot of the whole item, with your SO31 postcode, and we’ll reply with a fixed quote.
What happens on the day
The work is clean and fairly quiet. Protection goes down first, then the job itself takes a morning or an afternoon. Before we leave, we explain the curing time and the aftercare.
- We clean the tile and remove loose fragments.
- Next we fill the damage.
- We shape the repair flush with the tile.
- We match the colour and pattern by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Tell us about any previous repairs or coatings
- Let us know about parking or access
- Tell us if there are stairs or a lift
Getting a price
For most jobs, photos are all we need to give you a price. Tell us what happened and where you are, and we will send back a fixed quote and some dates.
Read more
Questions from Butlocks Heath
Are there extra charges for Butlocks Heath?
No. Our quotes include travel, and we charge the same wherever you are.
Can you repair a cracked floor tile without replacing it?
Often, yes, as long as it’s still firmly stuck down.
Can you repair something that’s been repaired before?
Generally, yes. Let us know what was used before.
Which areas do you work in?
The entire UK, including all of Hampshire. Just include your postcode and we will offer you dates.
Is it safe with children and pets around?
Just keep them out of the work area. We’ll tell you when the room can be used again.
Does someone need to be in?
We need someone to let us in. After that, you can carry on with your day.
How quickly can you book me in?
That depends on our diary for your area. Send photos with your postcode and we will reply with the earliest dates.
What do you need from me?
Use the quote form or ring 0345 017 0787.
Repairing versus replacing in Butlocks Heath
Replacing a tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the whole job up front. It depends on the damage, the material and access, and combining items on one visit brings it down.
Why choose Surface Doctor in Butlocks Heath
- One-year guarantee on every repair
- CHAS, Constructionline and SafeContractor accredited
- Straight answers about what a repair can do
- Colour-matched on site
Take a look at our full price list.
What else we do in Butlocks Heath
Honest limits
Honesty matters more than a booking, so here’s what a repair cannot fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we will tell you honestly.
Materials we work on in Butlocks Heath
- Floor and wall tiles
- Natural stone & granite
- Ceramic tiles
- Marble
- Porcelain tiles
Our work in Butlocks Heath
Butlocks Heath is about 3 miles north-east of Hythe, in Hampshire. Wherever you are in the SO31 postcode area, we carry out the work at your property. We work in 683 places in Hampshire. You can also see our page for London, about 69 miles away.
Here we cover the SO31 postcode area. That includes homes on Woolston Road, Old School Close and The Grove and the roads around them. We also cover the places around Butlocks Heath: Netley (1 mile south-west), Hound (1 mile south), Old Netley (1 mile north-east), Lowford (1 mile north-east) and Bursledon (1 mile north-east). Larger places within reach include Winchester (12 miles north), Gosport (10 miles south-east), Havant (15 miles east), Eastleigh (6 miles north), Fareham (6 miles east) and Horndean (14 miles east).
Local landmarks in Butlocks Heath
In Butlocks Heath, that means homes near Netley Abbey Infant School, Westwood Woodland Park and The Hamble School. Nearby too are Church of St Mary (less than half a mile south-east), Grove Park Business and Enterprise College (1 mile north-west) and Prince Consort Public House (0.8 miles south-west). There’s a railway station in Butlocks Heath itself: Netley station. Further afield, we also cover the area around Westquay (3.4 miles north-west) and Bursledon Brickworks Industrial Museum (2.2 miles east). The countryside around Butlocks Heath includes Mercury Marshes.
About our accreditations · Every repair comes with a one-year guarantee.

