Cornwall · England

Tile repair in Charlestown, Cornwall

Damaged tiled area in Charlestown? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Charlestown

About our tile repair in Charlestown

A loose or rocking tile may need relaying first, and we’ll tell you. We repair the tile in place, so you don’t need to find a spare. If you’re dealing with chips from dropped pans and tools and drill holes from removed fittings, we can help, whatever the material.

A one-year guarantee comes with the work, just as it does everywhere we cover. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Location
Charlestown (PL25)
Region
Cornwall
Cover
One year on every repair
Price
From £95. Free and fixed, from your photos
Call
0345 017 0787
Page updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Honest limits

We will always be straight with you, so here’s what a repair cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we’ll give you a straight answer before you book.

Surfaces we repair

  • Natural stone & granite
  • Marble
  • Floor and wall tiles
  • Ceramic tiles
  • Porcelain tiles

Work for landlords and builders

Letting agents frequently send us pictures straight from the inventory. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We work for landlords, letting agents and housing providers in Charlestown as well as homeowners. A repair between tenants keeps the property empty for less time, and it normally costs far less than a refit.

Covering Charlestown

Charlestown is about 1 mile south-east of St Austell, in Cornwall. We work in every kind of home, from flats and terraces to detached houses and new builds, plus businesses and rented homes. Charlestown is one of 644 towns and villages in Cornwall where we work.

All of PL25 is covered, from the main roads to the quietest streets. Local streets include Church Road, Charlestown Road and Eleven Doors. Neighbouring places we cover include Holmbush (1 mile north), Duporth (1 mile south-west), Carlyon Bay (1 mile east), Bethel (1 mile north) and Sandy Bottom (1 mile north-west). Within a short drive, we also cover Truro (14 miles west), Newquay (15 miles west), Bodmin (9 miles north), Wadebridge (13 miles north), Looe (14 miles east) and Nansledan (13 miles north-west).

What’s near Charlestown

Around Charlestown, we work in homes near Charlestown Primary School, St Paul's Church and Penrice Academy and the streets around them. For rail, the closest station is St Austell station, roughly 1.3 miles west. A little further out are Luxulyan Museum And Heritage Centre (3.9 miles north) and St Austell Community Hospital (0.7 miles south-west). Open spaces near Charlestown include Hensbarrow Beacon and Tresayes Quarry.

  • Other local spots include Restormel (1.4 miles west)
Map of Charlestown © OpenStreetMap contributors

DIY repairs versus a professional job

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

Common problems we fix in Charlestown

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Contact us if you’ve noticed any of these:

  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles
  • Chips from dropped pans and tools

Comparing quotes

  • How your room will be protected
  • Whether they match the colour on site
  • Aftercare advice
  • The length of the guarantee and what it covers

Our hiring checklist

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. A repair leaves the tile where it is. Prices start from £95. A repair usually costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

Why us?

  • We will tell you if it’s not worth repairing
  • Every repair guaranteed for a year
  • Dust sheets down, tidy finish
  • Same prices wherever you are

Take a look at our prices page.

How the visit works

It’s a tidy, low-fuss visit. We confirm the time with you beforehand, protect the area, then carry out the work, which normally takes a few hours. If we find something your pictures didn’t show, we will explain it before carrying on.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We level and shape the repair to the tile surface.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Before we arrive

  • Let us know about parking or access
  • Ensure the room can be ventilated
  • Let us know which floor the room is on

Getting a price

A quote takes minutes to ask for: photograph the damage, then the whole tiled area, add your postcode and send them to us. What comes back is a fixed quote, not a guess.

Send photos for a quote

Read more

What tile repair costs

Repairs from £95. We give every job a fixed price from photos. These are the things that affect it:

  • Doing more than one item at once
  • The material and finish
  • Unusual colours or finishes
  • What kind of damage it is

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.

Send pictures for a quote

You can take the pictures on your phone. Ensure they show:

  • Something in shot to show the size
  • The postcode, so we can plan the visit
  • One picture of the entire tiled area
  • Natural light rather than flash

For a price in Charlestown, photos are the quickest way: a close-up, a wider shot and your postcode. You’ll get a fixed quote with dates to choose from.

Common questions in Charlestown

Will the price change on the day?

We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.

What happens once I’ve sent photos?

We look at the pictures and reply with a fixed quote and some dates. If anything’s unclear, we’ll ask for another photo.

It’s been repaired before. Can you still fix it?

Usually, yes. The old repair comes out first, so let us know about it.

Is the work guaranteed?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Do you cover the entire of Cornwall?

The whole UK, including all of Cornwall. Send your postcode with your photos and we will confirm dates.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Do I need to be at home?

We need someone to let us in. You don’t need to watch us work.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.