Essex · England
Tile Repair in Crays Hill
Fixed-price tile repair in Crays Hill and the surrounding area, usually in one visit.
- Repairs from £95
- Drill holes from removed fittings
- Chips from dropped pans and tools
Where we work around Crays Hill
Crays Hill is about 2 miles north of Basildon, in Essex. Whether you are in the middle of Crays Hill or on the outskirts, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. We cover 644 places across Essex. Our nearest city page is London, about 25 miles away.
Jobs in CM11 are booked in the same way as anywhere else. Streets in the area include London Road, Hope Road and Crays Hill, and we cover them all. Neighbouring places we cover include Great Burstead (1 mile west), Ramsden Bellhouse (1 mile north), Ramsden Heath (2 miles north), Downham (3 miles north) and Little Burstead (3 miles west). Larger places within reach include Chelmsford (9 miles north), Brentwood (7 miles west), Maldon (13 miles north-east), Canvey Island (7 miles south-east), Rayleigh (6 miles east) and Witham (15 miles north-east).
Around Crays Hill
Our clients here include homes close to Church of St Mary, Crays Hill Primary School and The Bromfords School and Sixth Form College. Crays Hill’s nearest station is Wickford station, roughly 2.2 miles north-east of the centre. Well-known places in the area include Barleylands Farm Museum (1.1 miles west) and Basildon University Hospital (3.1 miles south). The countryside around Crays Hill includes Norsey Wood.
Tile repair in Crays Hill, done in place
If a tile moves, it may need relaying first, and we’ll say so. The tile stays where it is, so you don’t need to find a spare. We’re frequently asked to fix chips from dropped pans and tools and cracked floor tiles, on floor and wall tiles, marble and natural stone & granite.
All of our repairs are guaranteed for twelve months. If something goes wrong with the work, we come back. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.
- Location
- Crays Hill (CM11)
- Region
- Essex
- Guarantee
- 12 months on all our work
- Price
- From £95. Free and fixed, from your photos
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
Prices and what affects them
Prices start from £95. There are no hourly rates or hidden extras. The price is based on:
- Whether we combine several jobs
- How easy the damage is to reach
- The material
- Whether old repairs or coatings need taking off
There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.
Quotes from your pictures
Good pictures mean an accurate price. Here’s what we find most useful:
- Any earlier repairs or coatings
- Any details about the material
- Your postcode, so we can check dates
- Good light, ideally daylight, without flash glare
There’s no need for us to visit first. Photos are enough for us to price nearly every job: send a close-up, a wider shot and your postcode, and we’ll reply with a fixed price.
Work for landlords and builders
Letting agents frequently send us photos straight from the inventory. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
We carry out planned and one-off repairs for housing associations and facilities teams in Essex and across the UK. Repairing in place avoids the disruption of a replacement, which matters when someone is living in the home.
Repair or replace in Crays Hill?
Replacing a tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. A repair keeps the original tile. Repairs from £95, with every job priced individually. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access, and doing several items at once reduces it.
Why choose Surface Doctor in Crays Hill
- Nothing taken out or refitted
- Colour-matched on site
- A fixed quote before you book
- We will tell you if it’s not worth repairing
Take a look at our full price list.
Can I fix it myself?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.
A DIY attempt isn’t a disaster. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.
Nearby places to Crays Hill
Also in Crays Hill
What happens on the day
We agree an arrival time beforehand, so you’re not left guessing. On site, it takes a morning or an afternoon in most cases. The room is left tidy and ready to use once it has cured.
- First the tile is cleaned and loose pieces removed.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Preparing for the visit
- Point us to the nearest place to park
- Tell us if there are stairs or a lift
- Have a window or extractor fan available
Ask for a price
Email us a picture of the damage and a wider shot of the whole item, with your CM11 postcode, and we will come back with a fixed quote.
Related advice
What we are called out for in Crays Hill
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
Typical reasons for a call-out include:
- Chips from dropped pans and tools
- Damaged tile edges
- Drill holes from removed fittings
- Cracked floor tiles
Questions to ask before you book
- Who will actually do the work
- If travel is included in the price
- What prep work is covered
- How long it needs to cure
Questions from Crays Hill
Can you repair something that is been repaired before?
In most cases. We remove the old repair before doing a new one, so mention it when you send photos.
Is it messy?
We protect the room with dust sheets and masking first, and tidy up before we leave.
Can landlords book you?
Yes, often. We can quote for several properties together and work between tenancies.
Do you hold any accreditations?
Yes. Our accreditations include CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Does someone need to be in?
We need someone to let us in. You don’t need to watch us work.
Do you cover Crays Hill?
Yes, we do. We send a technician to Crays Hill for every job, and the price is the same as everywhere else.
Is there a call-out fee?
Travel is included in the price, and we charge the same wherever you are.
How soon can you come?
Your quote comes with available dates. If it’s urgent, say so and we will do what we can.
When we would advise against a repair
To be straight with you, there are a few things a repair will not fix:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send photos and we’ll give you a straight answer.
Surfaces we repair
- Floor and wall tiles
- Natural stone & granite
- Porcelain tiles
- Ceramic tiles
- Marble
About our accreditations · Every repair comes with a one-year guarantee.
