Dundee · Scotland

Tile repair in Douglas, Dundee

Chip, crack and drill-hole repairs to floor and wall tiles at your home in Douglas, with a one-year guarantee on every repair.

  • Repairs from £95
  • Drill holes from removed fittings
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Douglas?

What affects the price in Douglas

Prices start from £95. You will not pay by the hour. The price is based on:

  • How easy the damage is to reach
  • Unusual colours or finishes
  • How many items we do on one visit
  • Any earlier repairs that need removing first

Compared with replacing, repairing typically costs far less, because nothing has to be taken out, refitted or made good. The quote lists exactly what you are paying for.

Getting a price from pictures

We price nearly every job from photos. This is what to send:

  • Any details about the material
  • Good light, ideally daylight, without flash glare
  • A coin or ruler next to the damage for scale
  • One picture of the whole tiled area

To get a price, send two or three pictures using our quote form or call us. We will tell you honestly if a repair is the right fix.

Tile repair at your home in Douglas

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we’ll tell you. We work on porcelain tiles, floor and wall tiles and ceramic tiles, and the jobs we see most are cracked floor tiles and discontinued tiles you can’t replace.

Whatever the size of the job, it’s backed by a one-year guarantee. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Location
Douglas (DD4, DD5)
Region
Dundee
Cover
A year, on every repair
Quotes
From £95. Free and fixed, from your photos
Phone
0345 017 0787
Last updated
23 October 2026
Before and after: damaged granite tiles repaired in place

What we can’t put right

Not everything can be repaired, and we’ll tell you before we start. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we will say what we think before booking.

Materials we repair

  • Floor and wall tiles
  • Natural stone & granite
  • Ceramic tiles
  • Marble
  • Porcelain tiles

What we’re called out for in Douglas

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

The most common problems we are called about are:

  • Cracked floor tiles
  • Discontinued tiles you can’t replace
  • Drill holes from removed fittings
  • Damaged tile edges

Comparing quotes

  • The length of the guarantee and what it covers
  • What happens if the damage is worse than the photos show
  • What protection goes down before work starts
  • Whether a trained technician does the job

Choosing a repair company

Questions from Douglas

What if the damage is worse than the photos show?

Your quote covers the damage in the pictures. If there is more, we will tell you before starting.

Is it messy?

No. The work area is masked and covered, and we leave the room clean.

What happens once I’ve sent photos?

We check the damage, the material and your postcode, then reply with a quote.

Is repairing better than replacing?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. If it isn’t worth repairing, we’ll tell you.

Can you do more than one item on the same visit?

Yes. Combining jobs on one visit brings the cost down. Send pictures of everything you’d like done.

What about drill holes in tiles?

Yes. We fill drill holes from removed fittings.

Which areas do you work in?

Everywhere in the UK, Douglas included. Travel is included in the price.

Is it safe with children and pets around?

Just keep them out of the work area. We’ll tell you when the room can be used again.

Work for landlords and builders

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We are CHAS, Constructionline and SafeContractor accredited.

We carry out planned and one-off repairs for housing associations and facilities teams. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

Douglas and the surrounding area

Douglas is about 2 miles west of Broughty Ferry, in Dundee. Jobs in Douglas are booked in like any other job: a fixed price from your photos, then a visit to do the work. Douglas is one of 50 places in Dundee where we work. Our jobs stretch from Douglas to Edinburgh (39 miles away).

Our visits in DD4 and DD5 are booked in the same way as anywhere else. Jobs here include addresses on Huntly Road, Albany Road and Dawson Road. Neighbouring places we cover include Ballumbie (1 mile north), Whitfield (1 mile north-west), Craigiebank (1 mile south-west), Pitkerro (1 mile west) and Mill of Mains (2 miles west). Further out, we also cover Dundee (3 miles west), Monifieth (3 miles east), Blackness (4 miles west), Logie (4 miles west), St Marys (4 miles west) and Downfield (3 miles west).

Landmarks near Douglas

Locally, our jobs take us to homes close to Baxter Park, Dundee and Craigie High School. Douglas’s nearest station is Broughty Ferry station, roughly 1.4 miles south-east of the centre. Well-known places in the area include James Guthrie Orchar Art Gallery (1.6 miles south-east) and Claypotts Castle (0.6 miles east). Not far away are Trottick Mill Ponds and Balgay Hill.

Map of Douglas © OpenStreetMap contributors

DIY repairs versus a professional job

If you do try a kit, read the instructions carefully, and give it the full curing time. If it doesn’t work out, we can still repair it properly.

If you’ve already tried a DIY fix, that is fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

What we do, step by step

We begin by going over the job with you. Then the area is sheeted and masked and the work begins. It normally takes a few hours, and we will tell you if anything changes.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. We shape the repair flush with the tile.
  4. We recreate the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

Before we arrive

  • Mention if the room is upstairs or in a flat
  • Tell us about any previous repairs or coatings
  • Tell us about parking, stairs or access

Ask for a price

Pricing is simple: snap the damage close up and then the entire item, send them to us with your postcode, and you’ll get a fixed quote back. Quotes are free and you’re under no obligation.

Get a fixed quote

Related advice

Repair or replace in Douglas?

Swapping out a damaged tile means breaking it out, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with no extras added later.

Why Douglas clients choose us

  • Colours mixed by hand to suit your surface
  • Nothing taken out or refitted
  • CHAS and Constructionline accredited
  • Free fixed quotes from pictures

Read our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.