Essex · England

Tile repair in Elder Street, Essex

We travel to Elder Street for chip, crack and drill-hole repairs to floor and wall tiles. Nothing is taken out, and the work is guaranteed.

  • Repairs from £95
  • Discontinued tiles you cannot replace
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair near Elder Street

Tile repair at your home in Elder Street

The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will say so. Our technicians work on floor and wall tiles, ceramic tiles and porcelain tiles, and people most often call us about chips from dropped pans and tools and drill holes from removed fittings.

You are covered for a year from the day of the repair. Just call us if there is a problem and we’ll sort it. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Speckled stone tiles with chips repaired to match the pattern
Location
Elder Street (CB10)
Region
Essex
Cover
A year, on every repair
Quotes
From £95. Fixed and free, based on photos
Phone
0345 017 0787
Page updated
23 October 2026

When to call us in Elder Street

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.

Signs it’s time to call us include:

  • Discontinued tiles you can’t replace
  • Damaged tile edges
  • Drill holes from removed fittings
  • Cracked floor tiles

Comparing quotes

  • How changes to the job are handled
  • How long it needs to cure
  • What prep work is covered
  • How the room is protected while they work

Choosing a repair company

When a repair is not the answer

We’ll always be straight with you, so here’s what a repair will not do:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

Surfaces we repair

  • Ceramic tiles
  • Marble
  • Porcelain tiles
  • Natural stone & granite
  • Floor and wall tiles

Work for landlords and builders

We also carry out snagging repairs for builders and developers, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

We regularly work with letting and managing agents. Send the address, pictures and access details and we’ll arrange it.

Questions from Elder Street

Is it safe with children and pets around?

Keep pets and children away from the work area on the day, so the repair is not disturbed while it cures.

What does tile repair cost?

Prices start from £95. The exact price depends on the damage, so we quote from pictures. You’ll get a fixed figure before booking.

Do the materials smell?

Expect a mild smell while we’re working, which fades afterwards.

Is the work guaranteed?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

What if the damage is worse than the pictures show?

If we find something the photos didn’t show, we explain it first. You decide whether to go ahead.

How soon can you come?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

How it works

Here’s how a visit typically runs: we arrive at the agreed slot, protect everything around the work area, carry out the work and tidy away. Plan for a few hours. Before we go, we will explain how long to leave it and how to care for it.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Preparing for the visit

  • Plan for the room to be out of bounds to pets and children
  • Have a window or extractor fan available
  • Ensure the area is dry

Get a quote

Getting a quote takes a couple of minutes: photograph the damage, then the entire tiled area, include your postcode and send them over. What comes back is a fixed quote, not a guess.

Get a fixed price

Advice

DIY kit or professional repair?

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and the old filler has to come out before a proper repair.

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.

How we price tile repair

Repairs from £95. Each job gets its own fixed price. This is what makes a difference:

  • The material and finish
  • Whether we combine several jobs
  • How many areas need work
  • Unusual colours or finishes

We charge the same wherever you are, so there is no premium for Elder Street. The job itself decides the price: the material, the amount of damage and how many items.

Getting a price from pictures

Good photos mean an accurate price. Here’s what we find most useful:

  • Natural light rather than flash
  • A coin or ruler next to the damage for scale
  • What it’s made of, if you know
  • Any earlier repairs or coatings

Email us pictures of the damage and a wider shot of the entire item, with your CB10 postcode, and we will come back with a fixed quote.

About Elder Street

Elder Street is about 3 miles south-east of Saffron Walden, in Essex. Our technicians come to homes and businesses in Elder Street and nearby villages, so you don’t need to take anything anywhere. Our repair technicians cover 644 places across Essex, from the larger towns to small villages. We work right across the region, from Elder Street to London (38 miles away).

Postcode districts we cover here: CB10. Streets in the area include Wimbish Walk, Thaxted Road and Rowney Avenue, and we cover them all. We also cover the places around Elder Street: Debden (1 mile south-west), Debden Green (2 miles south), Rook End (2 miles south-west), Widdington (3 miles south-west) and Newport (3 miles west). Larger places within reach include Braintree (14 miles south-east), Saffron Walden (3 miles north-west), Halstead (15 miles east), Great Dunmow (9 miles south), Stansted Mountfitchet (7 miles south-west) and Great Notley (14 miles south-east).

What’s near Elder Street

Our clients here include homes close to White Hart Inn and the streets around them. The nearest railway station is Newport (Essex) station, roughly 3.2 miles west of the centre. Well-known places in the area include Saffron Walden Community Hospital (2.7 miles north-west) and Saffron Walden Museum (3.1 miles north-west). Green spaces nearby include West Wood.

Map of Elder Street © OpenStreetMap contributors

Repair or replace: which is better?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Prices start from £95. A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send pictures and you’ll get a fixed figure.

Why Elder Street customers choose us

  • Fixed prices from your pictures
  • Generally one visit, start to finish
  • Colours mixed by hand to suit your surface
  • We’ll tell you if it’s not worth repairing

See our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.