Worcestershire · England

Tile Repair for Franche homes

Tile repair across Franche and nearby, done in a single visit in most cases.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Franche

What we do, step by step

We agree an arrival time beforehand. Once we are there, the work takes a morning or an afternoon. The room is left tidy and ready to use once it has cured.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. The repair is levelled to the tile surface.
  4. We match the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Plan for the room to be out of bounds to pets and children
  • Clear the area around the damage
  • Have a window or extractor fan available

Getting a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and you will get a fixed quote back. There is no charge for the quote and no obligation.

Send photos for a quote

Related advice

How we handle tile repair in Franche

The tile stays where it is, so there is no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. Our technicians work on natural stone & granite, marble and ceramic tiles, and the jobs we see most are drill holes from removed fittings and chips from dropped pans and tools.

We guarantee the work for a year. If there’s a problem with the repair within the year, we return and sort it. Avoid dropping heavy items on repaired floor tiles, and clean with a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Area
Franche (DY11)
Area hub
Worcestershire
Cover
A year, on every repair
Quotes
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Page updated
23 October 2026

Should I try a DIY kit first?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

About Franche

Franche is about 1 mile north-west of Kidderminster, in Worcestershire. Wherever you are in the DY11 postcode area, a technician comes to you. Our technicians cover all 376 towns and villages in Worcestershire, from the larger towns to small villages. We work right across the region, from Franche to Birmingham (16 miles away).

Postcode districts we cover here: DY11. That includes homes on Lowe Lane, Mouse Lane and Sandy Lane and the roads around them. We also cover the places around Franche: Fairfield (1 mile north), Wolverley (1 mile north-east), Broadwaters (1 mile east), Drakelow (2 miles north) and Blakeshall (2 miles north). Further out, we also cover Worcester (14 miles south), Bromsgrove (10 miles south-east), Droitwich Spa (11 miles south-east), Stourport-on-Severn (4 miles south), Bewdley (3 miles south-west) and Warndon (14 miles south).

Near you in Franche

Locally, our jobs take us to homes close to Heathfield School, St Barnabas and The Queens Head pub and the streets around them. You will also find Baxter College (0.9 miles south) and St Catherine's CofE (VC) Primary School (less than half a mile south). For rail, the closest station is Kidderminster station, roughly 1.6 miles south-east. Nearby you will also find Caldwall Castle (1.3 miles south-east) and Kidderminster Museum And Art Gallery (1.2 miles south-east). Green spaces nearby include Axborough Hill and Wilden Marsh.

Map of Franche © OpenStreetMap contributors

Repair or replace: which is better?

Swapping out a damaged tile means breaking it out, tracking down a matching tile and risking the tiles around it. A repair keeps the original tile. Prices start from £95. Set against the cost of replacement, repairing usually costs far less, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.

What you get with us

  • Free fixed quotes from pictures
  • Honest advice, even when it means no job
  • Technicians who travel to you, UK-wide
  • CHAS and Constructionline accredited

See our full price list.

Franche questions

Which areas do you work in?

The whole UK, including all of Worcestershire. Just include your postcode and we will offer you dates.

Can a cracked tile be fixed in place?

Typically, as long as it’s still firmly stuck down.

What does tile repair cost?

Repairs from £95. We give a fixed quote from your photos. Send a close-up of the damage and a wider photo and your postcode.

Does someone need to be in?

Yes. We need access to the room while we work, at a time that suits you.

How quickly can you book me in?

We’ll give you dates with your quote. Tell us if you need it done quickly.

What about drill holes in tiles?

Yes. Drill holes from old rails and shelves are a common job.

Do you charge for travel?

Travel is included in the price, and we charge the same wherever you are.

How do I book?

Just photos, your postcode and a contact number. On the day, we only need access to the room.

What affects the price in Franche

Repairs from £95. Quotes are free and the price is fixed. What we take into account:

  • Access to the area
  • The material
  • The size and number of damaged areas
  • Unusual colours or finishes

There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

How to get a fixed quote

Most quotes are done from photos alone. To help us price it:

  • Something in shot to show the size
  • The material, if you know it
  • The postcode, so we can plan the visit
  • Any earlier repairs or coatings

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will send back a fixed quote and some dates.

What a repair cannot fix

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think.

Materials we repair

  • Natural stone & granite
  • Ceramic tiles
  • Porcelain tiles
  • Marble
  • Floor and wall tiles

When to call us in Franche

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Typical reasons for a call-out include:

  • Damaged tile edges
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Drill holes from removed fittings

What to look for in a quote

  • How the colour is matched
  • Whether the price is fixed and includes VAT
  • How your room will be protected
  • How long it needs to cure

10 questions to ask before booking

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs in Worcestershire and across the UK. A repair avoids taking out and refitting, which is easier on the people living there.

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.