Gateshead · England

Tile repair in High Westwood, Gateshead

Chip, crack and drill-hole repairs to floor and wall tiles for homes and businesses in High Westwood and across Gateshead. Free, fixed quotes from your photos.

  • Repairs from £95
  • Chips from dropped pans and tools
  • Drill holes from removed fittings
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in High Westwood

How we handle tile repair in High Westwood

We repair the tile in place, so you do not need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. Whether it’s discontinued tiles you can’t replace and damaged tile edges, we can generally put it right, whatever the material.

Peace of mind is built in: our one-year guarantee applies to every job, and we’ll explain exactly what it covers when we quote. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Where
High Westwood (NE17)
Area hub
Gateshead
Cover
12 months on all our work
Quote
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Page updated
23 October 2026

What we cannot put right

A repair isn’t right for every job, including:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Send us photos and we’ll tell you honestly.

Surfaces we repair

  • Marble
  • Ceramic tiles
  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles

Work for landlords and builders

Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.

Housing associations and facilities teams use us for planned and reactive repairs. Repairing in place avoids the disruption of a replacement, which is easier on the people living there.

How the visit works

Your technician turns up when we said we would, introduces themselves and checks the damage against your photos first. Dust sheets and masking tape go down before we open a single tin. Most visits take a morning or an afternoon, and the room is left clean and tidy.

  1. We clean the tile and remove loose fragments.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Preparing for the visit

  • Let the surface dry out before the visit
  • Tell us about any previous repairs or coatings
  • Keep children and pets away from the room on the day

Ask for a price

The quickest way to a price is to send two or three photos using our quote form or call us. We will say immediately if a repair is the right fix.

Get a fixed price

Advice

Should I try a DIY kit first?

You can buy a DIY kit for most repairs, and they can make a small mark look better. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.

What affects the price in High Westwood

Prices start from £95. Every quote is fixed and free. What we take into account:

  • What kind of damage it is
  • The size and number of damaged areas
  • The colour and finish to match
  • Whether we combine several jobs

Our prices are the same across the UK, so there’s no premium for High Westwood. The job itself decides the price: the material, the amount of damage and how many items.

How to get a fixed price

You can take the photos on your phone. Just ensure we can see:

  • Where you are, by postcode
  • Any details about the material
  • Good light, ideally daylight, without flash glare
  • One picture of the whole tiled area

Send us pictures of the damage and one of the entire item, and tell us you’re in High Westwood, and we’ll come back with a fixed quote.

High Westwood questions

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

What information do you need?

Some photos, your postcode and how to reach you. On the day, access to the room.

Do you work for landlords and businesses?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in High Westwood.

Can you repair several things at once?

Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.

Can you repair a cracked floor tile without replacing it?

Normally, if it is not loose.

Is my repair covered?

Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.

Can pets and children be at home?

Yes, as long as they stay out of the room we’re working in. We will let you know when it’s safe to use again.

Do the materials smell?

There can be some smell while we work. It clears as the materials cure.

Do you need tile repair in High Westwood?

Dropped pans and tools chip floor tiles, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.

People typically call us after spotting one of these:

  • Cracked floor tiles
  • Damaged tile edges
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

What to look for in a quote

  • How your room will be protected
  • How long the guarantee is and what it covers
  • Whether a trained technician does the job
  • When it can be used again

10 questions to ask before you book

Repairing versus replacing in High Westwood

Swapping out a damaged tile means breaking it out, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. The price depends on the type and amount of damage, the material and how many items we do on one visit. You get a fixed quote from your pictures, so there are no surprises on the day.

Why High Westwood customers choose us

  • Free fixed quotes from pictures
  • Nothing taken out or refitted
  • Every repair guaranteed for a year
  • Typically one visit, start to finish

Read our pricing.

Where we work around High Westwood

High Westwood is about 3 miles north of Consett, in Gateshead. Customers in High Westwood get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. Our repair technicians cover 49 places across Gateshead, from the larger towns to small villages. Our jobs stretch from High Westwood to Newcastle upon Tyne (10 miles away).

Our visits in NE17 work the same way as everywhere else we cover. Neighbouring places we cover include Ebchester (1 mile west), Broom Hill (1 mile south-west), Medomsley (1 mile south), Medomsley Edge (1 mile south) and East Law (1 mile south-west). Further out, we also cover Gateshead (10 miles east), Blaydon (6 miles north-east), Dunston (8 miles north-east), Whickham (6 miles north-east), Ryton (6 miles north-east) and Winlaton (6 miles north-east).

What’s near High Westwood

Around High Westwood, we work in homes near Ebchester CofE Primary School, Christ Church Hamsterley and Derwent Walk Inn and the streets around them. A little further out are Shotley Bridge Hospital (2.2 miles south-west) and Prudhoe Castle (5 miles north). Not far away are Currock Hill.

Map of High Westwood © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.