Dorset · England

Tile repair in Horton Heath, Dorset

Chip, crack and drill-hole repairs to floor and wall tiles for householders, landlords and businesses in Horton Heath. Free, fixed quotes from your photos.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Need tile repair in Horton Heath?

Signs you need tile repair in Horton Heath

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Typical reasons for a call-out include:

  • Drill holes from removed fittings
  • Damaged tile edges
  • Discontinued tiles you can’t replace
  • Cracked floor tiles

What to look for in a quote

  • What the guarantee covers, and for how long
  • Whether there are any call-out or travel charges
  • How soon you can use it again
  • What aftercare is recommended

Choosing a repair company

Tile repair in Horton Heath, done in place

A loose or rocking tile may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. We work on ceramic tiles, floor and wall tiles and natural stone & granite, and common reasons people get in touch are damaged tile edges and discontinued tiles you can’t replace.

A one-year guarantee comes as standard. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.

Technician kneeling to repair a kitchen floor
Location
Horton Heath (BH21)
Area hub
Dorset
Guarantee
12 months on all our work
Quotes
From £95. Free, fixed quote from pictures
Phone
0345 017 0787
Updated
23 October 2026

Can I fix it myself?

If you’re set on a kit, follow its instructions closely, and do not use it until it has fully cured. If it does not work out, we can still repair it properly.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is generally the cheaper route.

What affects the price in Horton Heath

Repairs from £95. Prices are worked out job by job, from your pictures. The main factors are:

  • The size and number of damaged areas
  • Access to the area
  • Whether we combine several jobs
  • Whether it’s a chip, crack, burn or wear

Instead of hourly rates, we price the entire job up front. Damage, material and access decide it.

Quotes from your photos

Good pictures mean an accurate price. Here’s what we find most useful:

  • A wider photo showing the whole tiled area
  • A coin beside the damage so we can judge size
  • Your postcode, so we can check dates
  • A clear, close picture of the problem area

We price from pictures so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.

FAQs for Horton Heath

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses across Dorset.

How soon can you come?

Your quote comes with available dates. If it’s urgent, say so and we’ll do what we can.

Is there any odour?

It depends on the job, but frequently a little. Open windows and an extractor fan help.

What do you need from me?

Photos of the damage, a picture of the whole tiled area and your postcode. After that, we just agree a date.

Can I add another job to the visit?

Of course, and it generally saves money. Just add the extra items to your pictures and we’ll quote them together.

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Is it messy?

Dust sheets and masking go down before we start, and we clean up when we’ve finished.

Is the work guaranteed?

Yes: twelve months. If anything goes wrong with the repair within the year, we return to fix it.

What a repair can’t fix

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before you book.

Materials we repair

  • Natural stone & granite
  • Marble
  • Ceramic tiles
  • Floor and wall tiles
  • Porcelain tiles

What happens on the day

From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the job takes a few hours, and we finish with a tidy-up and a look at the finished work together.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Keep pets and children out of the room while we work
  • Make sure the room can be ventilated
  • Clear toiletries, mats and anything else from around the area

Get a quote

Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and we’ll reply with a fixed price. Quotes are free and no obligation.

Get a free quote

Advice

Repair or replace: which is better?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send pictures and we will give you the exact figure.

Why choose Surface Doctor in Horton Heath

  • We come to you, anywhere in the UK
  • Nothing taken out or refitted
  • Most jobs done in one visit
  • No extra charge for your area

Take a look at our pricing.

Work for landlords and builders

We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we liaise with tenants about access if you’d like us to.

We regularly work with letting and managing agents. Just send photos, the address and how to get access and we will handle the rest.

Horton Heath and nearby

Horton Heath is about 2 miles south-west of Verwood, in Dorset. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. Horton Heath is one of 462 towns and villages in Dorset we cover.

We cover every part of the BH21 postcode area and the streets around it. We also cover the places around Horton Heath: Knob's Crook (1 mile north), Mannington (1 mile south-east), Lower Mannington (1 mile south-east), Lower Row (1 mile south-west) and Haythorne (1 mile north-west). Further out, we also cover Christchurch (11 miles south-east), Wimborne Minster (5 miles south-west), Blandford Forum (11 miles west), Ferndown (4 miles south), Broadstone (8 miles south-west) and Corfe Mullen (7 miles south-west).

Around Horton Heath

Our customers here include homes close to Emmanuel Middle Church of England Middle School and the streets around them. A little further out are Cranborne Castle Hill (3.8 miles north) and St Leonard's Hospital (4 miles south-east).

Map of Horton Heath © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.