Gateshead · England
Tile Repair in Mountsett
Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Mountsett. Send pictures for a free, fixed quote.
- Repairs from £95
- Damaged tile edges
- Chips from dropped pans and tools
How the visit works
From the moment we arrive, we keep the work contained to the one room. We mask off everything nearby, the work takes a morning or an afternoon, and we finish by cleaning up and talking you through the result.
- We clean the tile and remove loose fragments.
- We fill the chip, crack or hole.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- We seal the repair to suit the finish of the tile.
Getting ready for the visit
- Let the surface dry out before the visit
- Tell us about any previous repairs or coatings
- Make sure the room can be ventilated
How to get a price
We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through.
Read more
Tile repair at your home in Mountsett
If a tile moves, it may need relaying first, and we will say so. We repair the tile in place, so you don’t need to find a spare. Common call-outs are for cracked floor tiles and drill holes from removed fittings, across marble, floor and wall tiles and natural stone & granite.
You get a one-year guarantee, the same in Mountsett as everywhere else we work. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Location
- Mountsett (NE16)
- County
- Gateshead
- Warranty
- One year on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
What we are called out for in Mountsett
Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Movement underneath can also crack tiles.
Get in touch if you’ve noticed any of these:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Cracked floor tiles
- Damaged tile edges
Before you book anyone
- How to care for the finish
- What the guarantee covers, and for how long
- What preparation is included
- Who turns up on the day
Also near Mountsett
More services for Mountsett
Covering Mountsett
Mountsett is about 2 miles north-west of Stanley, in Gateshead. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. We work in 49 places in Gateshead. Our nearest city page is Newcastle upon Tyne, about 8 miles away.
We work across the NE16 postcode area. Close by, we cover Clough Dene (1 mile east), Pickering Nook (1 mile north-east), White-le-Head (1 mile south-east), Hobson (1 mile north-east) and Dipton (1 mile south-west). Further out, we also cover Gateshead (7 miles north-east), Blaydon (5 miles north), Dunston (6 miles north-east), Whickham (4 miles north-east), Ryton (6 miles north) and Winlaton (5 miles north).
Landmarks near Mountsett
Around Mountsett, we work in homes near Tanfield Lea Community Primary School, Oak Tree Inn and North Durham Academy and the streets around them. Further afield, we also cover the area around Shotley Bridge Hospital (4.3 miles west) and Derwentside (1.7 miles south-west). For a walk, there’s Currock Hill.
Prices and what affects them
Prices start from £95. Quotes are free and the price is fixed. What we take into account:
- Any earlier repairs that need removing first
- Unusual colours or finishes
- How many items we do on one visit
- What the surface is made of
The price reflects the work involved, not where you live. The full price is agreed before booking, with nothing added on the day.
How to get a fixed quote
Almost every job we do is priced from pictures. This is what we need:
- One picture of the whole tiled area
- Daylight if possible, and no flash reflection
- A coin or ruler next to the damage for scale
- Whether it’s been repaired or coated before
Getting a price is easy: take a close-up of the damage and a photo from further back, send them to us with your postcode, and you will get a fixed quote back. There’s no charge for the quote and no obligation.
For landlords and businesses
Landlords, letting agents and housing providers in Mountsett use us as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.
For anyone letting property in or around Mountsett, we can repair and quote for several addresses together. Send pictures for each one and we will price them together.
Mountsett questions
Can you do more than one item on the same visit?
Of course, and it typically saves money. Send pictures of everything together and you’ll get one combined price.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners.
Does someone need to be in?
Someone needs to let us in and show us the job. You don’t need to watch us work.
What about drill holes in tiles?
Yes. We fill drill holes from removed fittings.
Are you a vetted contractor?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
It’s been repaired before. Can you still fix it?
Typically, yes. We remove the old repair before doing a new one.
What happens once I’ve sent photos?
We come back with a fixed quote, generally with dates to choose from. You’re under no obligation.
Is it OK to have pets in the house?
Keep pets and children away from the work area on the day.
Should I try a DIY kit first?
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
If you do try a kit, read the instructions carefully, ensure the area is clean and completely dry, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
Repair or replace: which is better?
Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Instead of hourly rates, we price the whole job up front. Damage, material and access decide it, and doing several items at once reduces it.
Why choose Surface Doctor in Mountsett
- Nothing taken out or refitted
- Colour mixed on the day to match
- CHAS and Constructionline accredited
- Dust sheets down, tidy finish
Read our full price list.
What a repair can’t fix
A few problems are outside what a surface repair can do:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Send us photos and we’ll tell you honestly before you book.
What we work on
- Floor and wall tiles
- Ceramic tiles
- Natural stone & granite
- Porcelain tiles
- Marble
About our accreditations · Every repair comes with a one-year guarantee.
