St Helens · England

Tile repair in New Boston, St Helens

Tile repair for New Boston, without a refit. Send us pictures for a fixed quote, then book a visit.

  • Repairs from £95
  • Cracked floor tiles
  • Discontinued tiles you cannot replace
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in New Boston

Tile repair in New Boston, done in place

We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we’ll say so. We regularly repair floor and wall tiles, marble and natural stone & granite, and common reasons people get in touch are damaged tile edges and drill holes from removed fittings.

Every repair is covered by our one-year guarantee, wherever you are in St Helens. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Area
New Boston (WA11, WA12)
County
St Helens
Warranty
One year on every repair
Price
From £95. Free, fixed quote from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Signs you need tile repair in New Boston

Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Clients usually contact us about:

  • Cracked floor tiles
  • Discontinued tiles you cannot replace
  • Drill holes from removed fittings
  • Chips from dropped pans and tools

What your quote should include

  • How the colour is matched
  • What the guarantee covers, and for how long
  • What happens if the damage is worse than the pictures show
  • If travel is included in the price

Our hiring checklist

How we price tile repair

Prices start from £95. Every quote is fixed and free. What we take into account:

  • Access to the area
  • What kind of damage it is
  • Whether we combine several jobs
  • Whether old repairs or coatings need taking off

A few things move the price: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.

Quotes from your pictures

You can take the photos on your phone. Make sure they show:

  • A photo taken from further back
  • Any details about the material
  • Daylight if possible, and no flash reflection
  • Something in shot to show the size

We price from pictures so you don’t have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.

FAQs for New Boston

What happens if you find more damage?

If we find something the pictures didn’t show, we explain it first. You decide whether to go ahead.

Can you price it without visiting?

Typically, yes. A close-up and a wider photo are enough to give a fixed quote.

Will there be a smell?

Expect a mild smell while we are working that clears as it cures.

How soon can you come?

That depends on our diary for your area. Send pictures with your postcode and we will reply with the earliest dates.

Will it make a mess?

We protect the room with dust sheets and masking first, and tidy up before we leave.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do you cover the whole of St Helens?

Everywhere in the UK, New Boston included. Travel is included in the price.

Can I add another job to the visit?

Yes. Doing several items on one visit generally costs less than separate visits. Include pictures of each item.

What we cannot put right

It helps to know what we can’t do too:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we will say what we think.

Materials we repair

  • Ceramic tiles
  • Porcelain tiles
  • Floor and wall tiles
  • Natural stone & granite
  • Marble

Can I fix it myself?

It’s natural to want to try a repair yourself. The trouble is that kit repairs often look fine at first and then fail, and the old filler has to come out before a proper repair.

Kits are cheap and easy to find, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is generally cheaper.

What happens on the day

When we visit, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. The job generally takes a few hours. We tidy up before we leave and let you know when you can use it again.

  1. We clean the tile and remove loose fragments.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Tell us about parking, stairs or access
  • Keep children and pets away from the room on the day
  • Ensure the area is dry

Get a quote

Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the entire tiled area, we can price the job.

Send pictures for a quote

Related advice

Landlords, agents and businesses in New Boston

For anyone letting property in or around New Boston, we will quote for several properties at once. Send pictures for each one and we’ll come back with a combined price.

We work for landlords, letting agents and housing providers in New Boston as well as householders. Repairing between tenancies keeps void periods short, and it costs much less than replacing.

New Boston and nearby

New Boston is about 2 miles north-west of Newton-le-Willows, in St Helens. Clients in New Boston get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. We work in 32 places in St Helens. You can also see our page for Liverpool, about 12 miles away.

All of WA11 and WA12 is covered, from the main roads to the quietest streets. You will find streets such as Hunt Road, Hall Road and Piele Road, and we cover them all. You will find New Boston on the A580 and A599, so it’s easy for us to reach. If you are just outside New Boston, we cover Haydock (1 mile west), Pewfall (1 mile north-west), Earlestown (1 mile south), Garswood (1 mile north-west) and Newton-le-Willows (2 miles south-east). We also work in nearby towns such as St Helens (4 miles south-west), Prescot (7 miles south-west), Parr (3 miles south-west), Sutton (3 miles south-west), Ravenhead (4 miles south-west) and West Park (5 miles west).

Around New Boston

Locally, our jobs take us to homes close to The Byrchall High School, Jubilee Park and Church of St James the Great. Nearby too are Haydock Memorial Library (1 mile west), St James' Church of England Primary School (within half a mile south-west) and Rams Head pub (less than half a mile north-east). The closest station to New Boston is Garswood station, roughly 1.5 miles north-west. Nearby you’ll also find Bryn (1.7 miles north) and St Helens Museum And Art Gallery (3.5 miles west). For a walk, there is Billinge Hill and Highfield Moss.

Map of New Boston © OpenStreetMap contributors

Why repair rather than replace?

Swapping out a damaged tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. A repair leaves the tile where it is. Our tile repair starts from £95. A repair is priced on what needs doing, not where you live. You’ll see the full price before booking, with nothing added on the day.

What you get with us

  • One-year guarantee on every repair
  • A fixed quote before you book
  • Honest advice, even when it means no job
  • No need to remove anything

Read our prices page.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.