Kent · England

Tile Repair in Pluckley Thorne

Fixed-price tile repair in Pluckley Thorne and the surrounding area, usually in one visit.

  • Repairs from £95
  • Damaged tile edges
  • Chips from dropped pans and tools
Surface Doctor technician refinishing the outside of a roll-top bath

Book tile repair in Pluckley Thorne

Questions from Pluckley Thorne

Can tenants book a repair?

We can work for tenants, landlords or agents. Just make sure the landlord agrees.

What if the damage is worse than the pictures show?

Your quote covers the damage in the pictures. Anything extra is discussed before we begin.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit typically costs less than separate visits. Include pictures of each item.

Is a repair better than a new one?

Generally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.

Can you repair a cracked floor tile without replacing it?

Usually, if it isn’t loose.

How quickly can you book me in?

We’ll give you dates with your quote. If it’s urgent, say so and we’ll do what we can.

Is there a guarantee?

Every repair comes with a one-year guarantee. Ask us what it covers when you get your quote.

Do I need to be at home?

Yes. The technician needs access to the room for the visit, at a time we agree with you.

How we handle tile repair in Pluckley Thorne

We repair the tile in place, so you don’t need to find a spare. A loose or rocking tile may need relaying first, and we will tell you. Whether it’s cracked floor tiles and discontinued tiles you can’t replace, we can usually put it right, on marble, ceramic tiles and natural stone & granite alike.

A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items on repaired floor tiles, and use a pH-neutral cleaner.

Where
Pluckley Thorne (TN27)
Area hub
Kent
Guarantee
One year on every repair
Price
From £95. Fixed and free, based on pictures
Phone
0345 017 0787
Last updated
23 October 2026
Surface Doctor technician carrying out a floor repair in a kitchen

Prices and what affects them

Prices start from £95. There are no hourly rates or hidden extras. The price is based on:

  • Previous DIY repairs that have to come out
  • The colour and finish to match
  • Whether it’s a chip, crack, burn or wear
  • The material and finish

Every job is a little different, so we price each one individually. The size and type of damage, the material and access all play a part, and combining jobs on one visit brings the cost down.

How to get a fixed quote

A couple of clear pictures is all it takes. It helps if you send:

  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare
  • Any earlier repairs or coatings
  • What it’s made of, if you know

No survey visit is needed: we price from pictures. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through.

How the visit works

A typical visit goes like this: we arrive at the agreed slot, protect everything around the work area, do the job and clear up. Allow a morning or an afternoon. Before leaving, we tell you how long to leave it and what to avoid for the first few days.

  1. First the tile is cleaned and loose pieces removed.
  2. Next we fill the damage.
  3. We shape the repair flush with the tile.
  4. We match the colour and pattern by hand.
  5. We seal the repair to suit the finish of the tile.

How to prepare

  • Ensure the area is dry
  • Clear toiletries, mats and anything else from around the area
  • Tell us about any previous repairs or coatings

Ask for a price

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.

Get a free quote

Advice

Honest limits

Not everything can be repaired, and we’d rather say so up front. We cannot fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send pictures and we’ll say what we think.

Surfaces we repair

  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles
  • Natural stone & granite
  • Marble

Landlords, agents and businesses in Pluckley Thorne

Builders, developers and site managers book us for snagging repairs, fixing chips and scratches before handover. We hold CHAS, Constructionline and SafeContractor accreditations.

If you manage property in Pluckley Thorne, we can repair and quote for several addresses together. Send photos for each one and we will price them together.

DIY repairs versus a professional job

The difference between a kit and a professional repair is mostly in the preparation and colour. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.

If you’re set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and don’t use it until it has fully cured. If it fails, we can still put it right.

When to call us in Pluckley Thorne

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

Get in touch if you’ve noticed:

  • Damaged tile edges
  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Drill holes from removed fittings

Comparing quotes

  • Is the price fixed, and does it include VAT?
  • How long the guarantee is and what it covers
  • Whether there are any call-out or travel charges
  • How the colour is matched

How to compare quotes

Repair or replace in Pluckley Thorne?

Swapping out a damaged tile involves breaking out the old tile, finding a match and risking the tiles around it. A repair keeps the original tile. Repairs from £95, with every job priced individually. A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

What you get with us

  • Fixed prices from your pictures
  • Same prices wherever you are
  • One-year guarantee on every repair
  • No need to remove anything

Take a look at our prices page.

Pluckley Thorne and the surrounding area

Pluckley Thorne is about 6 miles west of Ashford, in Kent. We work in every kind of home, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Pluckley Thorne is one of 922 towns and villages in Kent where we work. We work right across the region, from Pluckley Thorne to London (43 miles away).

Jobs in TN27 work the same way as everywhere else we cover. Streets in the area include Smarden Road and Lambden Road, all of which we cover. We also cover the places around Pluckley Thorne: Fir Toll (1 mile south-east), Pluckley (1 mile north-east), Chambers' Green (1 mile south), Mundy Bois (1 mile north-west) and Newland Green (1 mile north-west). Within a short drive, we also cover Maidstone (12 miles north-west), Ashford (6 miles east), Sittingbourne (12 miles north), Faversham (12 miles north-east), Davington (12 miles north-east) and Foley Park (12 miles north-west).

Around Pluckley Thorne

Around Pluckley Thorne, we work in homes near The Black Horse Inn, Church of St Nicholas and Pluckley Church of England Primary School and the streets around them. For rail, the closest station is Pluckley station, roughly 1 mile south. Other landmarks nearby include Romden Castle (2.2 miles south-west).

Map of Pluckley Thorne © OpenStreetMap contributors
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.