Kent · England

Tile Repair for Roughway homes

Chip, crack and drill-hole repairs to floor and wall tiles in Roughway, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Damaged tile edges
  • Cracked floor tiles
Surface Doctor technician refinishing the outside of a roll-top bath

Trusted tile repair in Roughway

Tile repair in Roughway without replacing anything

If a tile moves, it may need relaying first, and we will say so. The tile stays where it is, so there’s no need to hunt for a matching tile. Typical jobs include drill holes from removed fittings and cracked floor tiles, across ceramic tiles, floor and wall tiles and porcelain tiles.

You’re covered after we leave: each job carries a one-year guarantee, and we explain what it covers before booking. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Surface Doctor technician carrying out a floor repair in a kitchen
Where
Roughway (TN11)
County
Kent
Warranty
A year, on every repair
Price
From £95. Free, fixed price from pictures
Call
0345 017 0787
Page updated
23 October 2026

Questions from Roughway

Can I add another job to the visit?

Yes. Doing several items on one visit generally costs less than separate visits. Include photos of each item.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

I rent my home. Can I book you?

Yes. Check with your landlord; we can send the quote to them too.

What areas do you cover?

The entire UK, including all of Kent. Just include your postcode and we will confirm dates.

What do you need from me?

A close-up, a wider photo and your postcode. Then we will agree a date.

Is the work guaranteed?

All our work carries our one-year guarantee. Ask us what it covers when you get your quote.

Can you quote from pictures?

Normally, yes. Clear photos let us give you a fixed price without visiting.

Can a cracked tile be fixed in place?

Generally, as long as it’s still firmly stuck down.

How we price tile repair

Repairs from £95. A fixed quote means you know the cost before booking. We take into account:

  • How much damage there is
  • Doing more than one item at once
  • Unusual colours or finishes
  • Previous DIY repairs that have to come out

A repair is priced on what needs doing, not where you live. The full price is agreed before you book, with nothing added on the day.

Send pictures for a quote

When you take your photos, a few simple things make all the difference:

  • The postcode, so we can plan the visit
  • A clear, close picture of the problem area
  • Good light, ideally daylight, without flash glare
  • The material, if you know it

For a price in Roughway, pictures are the quickest way: one close up, one from further back, plus your postcode. You will get a fixed quote with dates to choose from.

Common problems we fix in Roughway

Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.

Clients normally contact us about:

  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Chips from dropped pans and tools
  • Damaged tile edges

What to look for in a quote

  • How your room will be protected
  • When it can be used again
  • Who turns up on the day
  • Whether there are any call-out or travel charges

How to compare quotes

Covering Roughway

Roughway is about 4 miles north-east of Tonbridge, in Kent. Clients in Roughway get the same service as everywhere else we cover: a fixed quote from your pictures, and a technician at your door on the day. Roughway is one of 922 towns and villages in Kent we cover. Our nearest city page is London, about 25 miles away.

We work across the TN11 postcode area. Neighbouring places we cover include Dunk's Green (1 mile west), Plaxtol (1 mile north-west), Swanton (1 mile east), West Peckham (2 miles east) and Claygate Cross (2 miles north). We also work in nearby towns such as Maidstone (9 miles east), Dartford (14 miles north), Sevenoaks (6 miles west), Royal Tunbridge Wells (8 miles south), Gravesend (13 miles north) and Tonbridge (4 miles south-west).

Local landmarks in Roughway

We visit homes around Hadlow Rural Community School and The Kentish Rifleman Public House, among other places. The closest station to Roughway is Borough Green & Wrotham station, about 2.9 miles north of the centre. Other landmarks nearby include Hadlow Tower museum (2.1 miles south) and Ightham Court (3.3 miles north-west).

Map of Roughway © OpenStreetMap contributors

Should you replace it?

Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. A repair generally costs much less than people expect, particularly next to the cost of replacement. Photos let us give you the exact figure.

Why Roughway customers choose us

  • Work done at your home or business
  • CHAS, Constructionline and SafeContractor accredited
  • Nothing taken out or refitted
  • A fixed quote before booking

Read our prices page.

What happens on the day

We begin by going over the job with you. After that, protection goes down around the work area and we start. It normally takes a few hours, and we’ll tell you if anything changes.

  1. First the tile is cleaned and loose pieces removed.
  2. We fill the chip, crack or hole.
  3. We shape the repair flush with the tile.
  4. The colour and pattern are recreated by hand.
  5. The repair is sealed to suit the tile’s finish.

Getting ready for the visit

  • Avoid using the area for a few hours before we arrive
  • Mention any parking restrictions or tricky access
  • Point us to the nearest place to park

How to get a price

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the entire tiled area, we can give you a fixed quote.

Get a fixed quote

Advice

For landlords and businesses

If you manage property in Roughway, we can repair and quote for several addresses together. Just send pictures for each address and we will price them together.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.

DIY kit or professional repair?

Kits are cheap and easy to find, but the repairs we redo most often are DIY ones that have discoloured or lifted. Doing it properly first is typically the cheaper route.

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.

When we’d advise against a repair

In fairness, some problems need a different fix:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

If in doubt, send photos and we’ll say what we think before booking.

What we work on

  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Porcelain tiles
  • Ceramic tiles
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.