Kent · England
Tile Repair in Thong
Chip, crack and drill-hole repairs to floor and wall tiles at your home in Thong, with a one-year guarantee on every repair.
- Repairs from £95
- Drill holes from removed fittings
- Damaged tile edges
Common questions in Thong
What happens once I’ve sent pictures?
We look at the photos and reply with a fixed price and some dates. If anything’s unclear, we will ask for another photo.
Is repairing better than replacing?
Generally, if the item is otherwise sound. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.
Can I add another job to the visit?
Of course, and it generally saves money. Just add the extra items to your photos and we’ll quote them together.
Can tenants book a repair?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
Does someone need to be in?
Someone needs to let us in and show us the job. You do not need to watch us work.
Do the materials smell?
There can be some smell while we work. It clears as the materials cure.
Do you do work for letting agents?
Yes. We work for landlords, agents, builders and businesses as well as homeowners across Kent.
Do you cover the entire of Kent?
Everywhere in the UK, Thong included. Travel is included in the price.
Tile repair in Thong, done in place
The tile stays where it is, so there is no need to hunt for a matching tile. A loose or rocking tile may need relaying first, and we will tell you. Typical jobs include damaged tile edges and discontinued tiles you can’t replace, across marble, ceramic tiles and porcelain tiles.
Whatever the size of the job, you get the same one-year guarantee in Thong and across Kent. Take care with heavy items on repaired tiles, and use a pH-neutral cleaner.
- Where
- Thong (DA12)
- Area hub
- Kent
- Guarantee
- 12 months on all our work
- Price
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
Work for landlords and builders
We work for landlords, letting agents and housing providers in Thong as well as householders. Repairing between tenancies keeps void periods short, and it generally costs far less than a refit.
For developers and builders, we fix damage before handover. We can visit several plots in one trip.
What affects the price in Thong
Repairs from £95. We give every job a fixed price from pictures. These are the things that affect it:
- The size and number of damaged areas
- Whether we combine several jobs
- The type of damage
- Unusual colours or finishes
We charge the same wherever you are, with no extra for Thong. The job itself decides the price: the material, the amount of damage and how many items.
Quotes from your photos
Phone photos are fine. Just make sure we can see:
- Details of any past repairs
- A wider photo showing the whole tiled area
- Any details about the material
- A close-up of the damage, in focus
Upload a picture of the damage and one of the whole item, with your DA12 postcode, and we will come back with a fixed quote.
Signs you need tile repair in Thong
Floor tiles chip when pans, tins and tools are dropped, and wall tiles get drilled for fittings that are later removed. Movement underneath can also crack tiles.
These are the problems we’re asked about most:
- Drill holes from removed fittings
- Cracked floor tiles
- Damaged tile edges
- Chips from dropped pans and tools
Before booking anyone
- The length of the guarantee and what it covers
- What preparation is included
- How to look after the finish
- Is the price fixed, and does it include VAT?
Repairing versus replacing in Thong
Swapping out a damaged tile involves breaking out the old tile, tracking down a matching tile and risking the tiles around it. A repair leaves the tile where it is. Repairs from £95, with every job priced individually. Every job is a little different, so each one is priced on its own. The size and type of damage, the material and access all make a difference, and combining jobs on one visit brings the cost down.
Why choose Surface Doctor in Thong
- Accredited with CHAS, Constructionline and SafeContractor
- Technicians who travel to you, UK-wide
- Free fixed quotes from pictures
- Same prices wherever you are
Take a look at our pricing.
Nearby places to Thong
What else we do in Thong
Thong and nearby
Thong is about 2 miles south-east of Gravesend, in Kent. Jobs in Thong are booked in like any other job: a fixed quote from pictures, and a technician at your door on the day. Thong is one of 922 towns and villages in Kent we cover. Our jobs stretch from Thong to London (22 miles away).
Our visits in DA12 are booked in the same way as anywhere else. We also travel to Upper Ifield (1 mile east), Shorne Ridgeway (1 mile east), Shorne (1 mile east), Chalk (1 mile north) and Higham (2 miles east). Within a short drive, we also cover Maidstone (11 miles south-east), Sittingbourne (15 miles east), Dartford (8 miles west), Sevenoaks (13 miles south-west), Northfleet (3 miles north-west) and Swanley (10 miles west).
Near you in Thong
Around Thong, we work in homes near Church of St Peter and St Paul, Thamesview School and Riverview Infant School and the streets around them. For rail, the closest station is Sole Street station, roughly 2.2 miles south-west. A little further out are Rochester Castle (4.5 miles east) and Gravesham Museum (2.6 miles north-west). Not far away are Rede Common and Gad's Hill.
DIY kit or professional repair?
If you are set on a kit, follow its instructions closely and work on a clean, dry surface, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
It’s tempting to reach for a kit, but the repairs we redo most frequently are DIY ones that have discoloured or lifted. Getting it right first time is normally cheaper.
What we cannot put right
We would rather lose a job than do one that will not last, so these are the limits:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
Not sure? Send pictures and we’ll give you a straight answer before booking.
Materials we repair
- Porcelain tiles
- Natural stone & granite
- Marble
- Ceramic tiles
- Floor and wall tiles
How it works
A typical visit goes like this: we arrive at the agreed slot, sheet and mask the area around the job, do the job and tidy away. Allow a morning or an afternoon. Before leaving, we tell you how long to leave it and what to avoid for the first few days.
- We start by cleaning the tile and clearing loose fragments.
- We fill the chip, crack or hole.
- We level and shape the repair to the tile surface.
- The colour and pattern are recreated by hand.
- We seal the repair to suit the finish of the tile.
How to prepare
- Mention any earlier repairs or resurfacing
- Keep children and pets away from the room on the day
- Let us know which floor the room is on
Getting a price
No survey visit is needed: we price from photos. Use the quote form, or ring 0345 017 0787 to talk it through, and we will come back with a fixed figure.
Related advice
About our accreditations · Every repair comes with a one-year guarantee.
