Shropshire · England

Tile repair in Tong, Shropshire

Chip, crack and drill-hole repairs to floor and wall tiles for homeowners, landlords and businesses in Tong. Send photos for a free, fixed quote.

  • Repairs from £95
  • Cracked floor tiles
  • Damaged tile edges
Surface Doctor technician refinishing the outside of a roll-top bath

Tile repair in Tong

Tong questions

Can you fill holes left by old fittings?

Yes. Drill holes from old rails and shelves are a common job.

Do you hold any accreditations?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Which areas do you work in?

Across the UK. Our prices are the same everywhere.

Can you redo someone else’s repair?

Most of the time. Let us know what was used before and we’ll plan for it.

Will there be a smell?

Expect a mild smell while we’re working, which fades afterwards.

Does someone need to be in?

Yes. We need access to the room while we work, at a time that suits you.

Do you work in Tong?

We do. We send a technician to Tong for every job, and the price is the same as everywhere else.

Do you do work for letting agents?

Yes, often. We quote for multiple addresses and fit around tenancy changeovers.

How we handle tile repair in Tong

We repair the tile in place, so there’s no need to hunt for a matching tile. If a tile moves, it may need relaying first, and we will tell you. We work on porcelain tiles, floor and wall tiles and natural stone & granite, and people most frequently call us about discontinued tiles you can’t replace and cracked floor tiles.

Whatever the size of the job, it’s backed by a one-year guarantee in Tong and across Shropshire. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.

Before and after: damaged granite tiles repaired in place
Area
Tong (TF11)
County
Shropshire
Guarantee
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Call
0345 017 0787
Last updated
23 October 2026

How we price tile repair

Repairs from £95. There are no hourly rates or hidden extras. The price is based on:

  • Unusual colours or finishes
  • Previous DIY repairs that have to come out
  • Doing more than one item at once
  • What the surface is made of

There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.

Send photos for a quote

You can take the photos on your phone. Just ensure we can see:

  • The postcode, so we can plan the visit
  • Daylight if possible, and no flash reflection
  • The material, if you know it
  • A coin beside the damage so we can judge size

A quote takes minutes to ask for: take one close-up and one wider shot of the tiled area, include your postcode and send them to us. You’ll get a fixed price, not an estimate.

About Tong

Tong is about 7 miles east of Telford, in Shropshire. Clients in Tong get the same service as everywhere else we cover: a fixed quote from photos, then a visit to do the work. Tong is one of 433 towns and villages in Shropshire we cover. Our jobs stretch from Tong to Birmingham (about 22 miles away).

Jobs in TF11 are booked in the same way as anywhere else. You will find streets such as Hubbal Lane and Newport Road, all of which we cover. We also cover the places around Tong: Shackerley (1 mile south-east), Donington (2 miles south), Albrighton (2 miles south), Weston-under-Lizard (2 miles north) and Bishops Wood (3 miles north-east). Within a short drive, we also cover Madeley (7 miles west), Bridgnorth (10 miles south-west), Shifnal (3 miles west), Broseley (9 miles south-west), Much Wenlock (12 miles south-west) and Highley (15 miles south).

Around Tong

Around Tong, we work in homes near Donington and Albrighton and Church of St Bartholomew. Tong’s nearest station is Cosford station, about 1.4 miles south of the centre. A little further out are RAF Hospital Cosford (1.1 miles south) and Tong Castle (under half a mile south-west). Open spaces near Tong include White Sitch.

Map of Tong © OpenStreetMap contributors

Common problems we fix in Tong

Floor tiles chip when pans, tins and tools are dropped, while walls end up with drill holes from old fittings. Cracks can also come from movement in the floor below.

People normally call us when they notice something like this:

  • Chips from dropped pans and tools
  • Discontinued tiles you cannot replace
  • Cracked floor tiles
  • Damaged tile edges

Questions to ask before booking

  • The length of the guarantee and what it covers
  • Whether cleaning and preparation are in the price
  • A fixed price, and whether VAT is included
  • What protection goes down before work starts

Our hiring checklist

How it works

Your technician turns up when we said we would, introduces themselves and checks the damage against your photos first. Dust sheets and masking tape go down before we open a single tin. The work itself takes a few hours, and we leave the room as we found it.

  1. First the tile is cleaned and loose pieces removed.
  2. The chip, crack or hole is filled.
  3. The repair is levelled to the tile surface.
  4. We recreate the colour and pattern by hand.
  5. Finally we seal it to match the tile.

Getting ready for the visit

  • Make sure the room can be ventilated
  • Let us know which floor the room is on
  • Ensure the area is dry

Getting a price

If you are in Tong and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Send pictures for a quote

Related advice

What we can’t put right

Some problems need a builder, plumber or fitter rather than us:

  • Loose or hollow tiles that need relaying
  • Cracks caused by a moving floor, until the floor is fixed
  • Whole walls of failing grout

Not sure? Send pictures and we will give you a straight answer before you book.

Materials we repair

  • Porcelain tiles
  • Marble
  • Natural stone & granite
  • Floor and wall tiles
  • Ceramic tiles

Work for landlords and builders

Rental properties take more wear, and replacing items every time a tenant leaves is expensive. Repairing between tenants keeps the property presentable for less.

We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Should you replace it?

Replacing a tile involves breaking out the old tile, finding a match and possibly cracking its neighbours. Repairing it keeps the original tile. Prices start from £95. The price reflects the work involved, not where you live. The full price is agreed before booking.

Why us?

  • Accredited with CHAS, Constructionline and SafeContractor
  • A year’s guarantee on all work
  • Free fixed quotes from pictures
  • Technicians who travel to you, UK-wide

Read our full price list.

DIY kit or professional repair?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is usually cheaper.

DIY kits are sold for most surfaces, and they can make a small mark look better. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.