Caerphilly · Wales
Tile repair in West End, Caerphilly
Chip, crack and drill-hole repairs to floor and wall tiles at your home in West End, with a one-year guarantee on every repair.
- Repairs from £95
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
About our tile repair in West End
The tile stays where it is, so you don’t need to find a spare. If a tile moves, it may need relaying first, and we will tell you. We’re frequently asked to fix drill holes from removed fittings and cracked floor tiles, across natural stone & granite, porcelain tiles and ceramic tiles.
Whatever the size of the job, you get the same one-year guarantee in West End and across Caerphilly. Take care with heavy items on repaired tiles, and clean with a pH-neutral cleaner.
- Area
- West End (NP11, NP12)
- Area hub
- Caerphilly
- Warranty
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
Work for landlords and builders
For anyone letting property in or around West End, we’ll quote for several properties at once. Send photos for each one and we’ll price them together.
Hotels, guest houses and holiday lets need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.
DIY kit or professional repair?
If you do try a kit, read the instructions carefully, and don’t use it until it has fully cured. If it doesn’t work out, we can still repair it properly.
A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, a professional repair is worth it.
What affects the price in West End
Prices start from £95. Prices are worked out job by job. The main factors are:
- The colour and finish to match
- How many items we do on one visit
- Previous DIY repairs that have to come out
- What the surface is made of
Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.
Getting a price from photos
Phone photos are fine. Ensure they show:
- A picture taken from further back
- Whether it’s been repaired or coated before
- Daylight if possible, and no flash reflection
- Your postcode, so we can check dates
A quote takes minutes to ask for: photograph the damage, then the entire tiled area, include your postcode and send them to us. You’ll get a fixed price, not an estimate.
When to call us in West End
Dropped pans and tools chip floor tiles, and wall tiles get drilled for fittings that are later removed. Cracks can also come from movement in the floor below.
These are the problems we are asked about most:
- Discontinued tiles you cannot replace
- Chips from dropped pans and tools
- Drill holes from removed fittings
- Cracked floor tiles
What to look for in a quote
- Whether cleaning and preparation are in the price
- Whether the colour is mixed to match
- What happens if the damage is worse than the pictures show
- If travel is included in the price
Towns and villages near West End
More services for West End
What we do, step by step
We begin by going over the job with you. After that, protection goes down around the work area and the work begins. You can expect it to take a few hours, and we will keep you posted as we go.
- We start by cleaning the tile and clearing loose fragments.
- Next we fill the damage.
- The repair is levelled to the tile surface.
- We recreate the colour and pattern by hand.
- Finally we seal it to match the tile.
Getting ready for the visit
- Plan for the room to be out of bounds to pets and children
- Ensure the room can be ventilated
- Point us to the nearest place to park
Ask for a price
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price the same day in most cases.
Related advice
Your questions about tile repair in West End
Will you leave a mess?
Very little mess: we sheet and mask everything nearby, and we leave the room clean.
It’s been repaired before. Can you still fix it?
Yes, we frequently do. Removing the old work can add time, and that’s in the quote.
Is it worth repairing rather than replacing?
Normally, if the item is otherwise sound. A repair avoids removal and making good. We will tell you honestly if replacement makes more sense.
Do you charge for travel?
There’s no separate call-out charge. The fixed price covers the visit and the work.
What happens once I’ve sent pictures?
You get a fixed price and available dates. If anything’s unclear, we will ask for another photo.
Can you repair a cracked floor tile without replacing it?
Frequently, yes, as long as it’s still firmly stuck down.
Do you cover the whole of Caerphilly?
Everywhere in the UK, West End included. Travel is included in the price.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Honest limits
Some jobs aren’t right for a repair, including:
- Loose or hollow tiles that need relaying
- Cracks caused by a moving floor, until the floor is fixed
- Whole walls of failing grout
If in doubt, send photos and we will say what we think before you book.
What we work on
- Marble
- Floor and wall tiles
- Natural stone & granite
- Porcelain tiles
- Ceramic tiles
Why repair rather than replace?
Replacing a tile involves breaking out the old tile, tracking down a matching tile and possibly cracking its neighbours. Repairing it leaves the tile where it is. Repairs from £95, with every job priced individually. Our prices are the same across the UK, so there’s no premium for West End. What changes the price is the job itself: how much damage, what it’s made of and how many items.
Why us?
- CHAS, Constructionline and SafeContractor accredited
- No need to remove anything
- We come to you, anywhere in the UK
- A year’s guarantee on all work
See our full price list.
Our work in West End
West End is about 3 miles east of Blackwood, in Caerphilly. Our repair technicians come to homes and businesses in West End and the surrounding area, so there is no workshop to go to. We work in all 94 towns and villages in Caerphilly, from the larger towns to small villages. Our nearest city page is Birmingham, about 78 miles away.
Every address in NP11 and NP12 is covered. We regularly work on streets such as Twyn Road, Bryn Road and Brett Road. Main roads around West End include the A467, which makes travel easy. We also travel to Persondy (1 mile south-west), Abercarn (1 mile east), Celynnen (1 mile north-east), Cwmcarn (1 mile south) and Tonypistyll (1 mile north-west). Further out, we also cover Caerphilly (6 miles south-west), Blackwood (3 miles west), Risca (3 miles south-east), Ystrad Mynach (4 miles west), Cefn Fforest (3 miles north-west) and Beddau (7 miles south-west).
What’s near West End
Our customers here include homes close to Cwmcarn High School, Crown Hotel and Church of St Luke and the streets around them. West End’s nearest station is Newbridge station, about 1 mile north of the centre. Well-known places in the area include Twm Barlwm (2.5 miles south-east) and Risca Industrial History Museum (3.1 miles south-east). Open spaces near West End include Cwm Lickey Lake and Cefn Rhyswg.
About our accreditations · Every repair comes with a one-year guarantee.
