Birmingham · England

Toilet Chip Repair for Bassetts Pole homes

Toilet chip repair in Bassetts Pole without the cost of replacing. Send us photos for a fixed price, then book a visit.

  • Repairs from £95
  • Damage from dropped items
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Bassetts Pole?

Toilet chip repair in Bassetts Pole, done in place

A crack that leaks can’t be fixed with a cosmetic repair, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Whether it’s marks on the outside of the pan and damage from dropped items, we can generally put it right.

Big or small, you get the same one-year guarantee. Take care with heavy items and clean the outside of the pan gently.

Ceramic basin repaired, before and after
Location
Bassetts Pole (B75)
Area hub
Birmingham
Guarantee
12 months on all our work
Quote
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Page updated
23 October 2026

DIY kit or professional repair?

A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. It does add a little time, so tell us about it when you send pictures.

It’s tempting to reach for a kit, but the repairs we redo most often are DIY ones that have discoloured or lifted. Getting it right first time is typically cheaper.

What we can’t put right

It helps to know what we can’t do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we will say what we think before booking.

Surfaces we repair

  • Toilet pans
  • Vitreous china
  • Cisterns & lids
  • Porcelain
  • Pedestals

Should you replace it?

Replacing a toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. We charge the same wherever you are, so there’s no premium for Bassetts Pole. What changes the price is the job itself: the material, the amount of damage and how many items.

Why book with us

  • Nothing taken out or refitted
  • We leave the room as we found it
  • Accredited with CHAS, Constructionline and SafeContractor
  • Every repair guaranteed for a year

Take a look at our full price list.

Our work in Bassetts Pole

Bassetts Pole is about 2 miles north-east of Royal Sutton Coldfield, in Birmingham. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Bassetts Pole is one of 140 towns and villages in Birmingham we cover. Our jobs stretch from Bassetts Pole to Birmingham (9 miles away).

Our visits in B75 are booked in the same way as anywhere else. From Tamworth Road and Hill Lane or anywhere nearby, we can come to you. Other places close to Bassetts Pole include Carroway Head (1 mile north-east), Whitehouse Common (1 mile south), Falcon Lodge (2 miles south), Allen End (2 miles south-east) and Stoke End (2 miles south-east). Within a short drive, we also cover Birmingham (9 miles south-west), Erdington (5 miles south-west), Lee Bank (10 miles south-west), Cape Hill (10 miles south-west), Streetly (4 miles west) and Paradise (9 miles south-west).

What’s near Bassetts Pole

Typical jobs here are in homes near Little Sutton Primary School, Fairfax School and Church of St Mary and St Giles and All Saints and the streets around them. For rail, the closest station is Four Oaks station, about 1.9 miles west of the centre. A little further out are Kingsbury Hall (4.5 miles east) and Good Hope Hospital (1.9 miles south-west). The countryside around Bassetts Pole includes Middleton Lakes RSPB reserve.

Map of Bassetts Pole © OpenStreetMap contributors

What we do, step by step

We work cleanly and quietly. We protect the area first, then the job itself takes one to two hours. Before we leave, we explain how soon it can be used and how to look after it.

  1. We clean and dry the damaged area.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand the repair level.
  4. We match the colour to the glaze.
  5. We polish the repair to blend it in.

Before we arrive

  • Make sure the area is dry
  • Tell us about parking, stairs or access
  • Mention if the room is upstairs or in a flat

Ask for a price

Pricing is simple: snap the damage close up and then the whole item, send them over with your postcode, and we’ll reply with a fixed price. There’s no charge for the quote and no obligation.

Get a fixed price

Read more

Questions from Bassetts Pole

Can landlords book you?

Yes. We work for landlords, agents, builders and businesses as well as householders.

Can you redo someone else’s repair?

Generally, yes. Tell us what was done before and we will plan for it.

Do the materials smell?

Expect a mild smell while we are working, which fades afterwards.

Can pets and children be at home?

Please keep children and pets out of the room during the visit. Everywhere else in the home is fine.

What do you need from me?

Photos of the damage, a photo of the whole toilet and your postcode. Then we will agree a date.

Can I add another job to the visit?

Yes, and it’s often cheaper. Just add the extra items to your photos and we will quote them together.

What happens next?

We check the damage, the material and your postcode, then reply with a quote with dates.

Will you leave a mess?

Dust sheets and masking go down before we start, and we clean up when we have finished.

Common problems we fix in Bassetts Pole

Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.

Most people get in touch when they notice something like this:

  • Pieces knocked off during fitting
  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items

What to look for in a quote

  • Is the price fixed, and does it include VAT?
  • How long the guarantee is and what it covers
  • What aftercare is recommended
  • How soon you can use it again

How to compare quotes

What toilet chip repair costs

Repairs from £95. We price every job individually. What matters most is:

  • The colour and finish to match
  • What kind of damage it is
  • Whether we combine several jobs
  • How many areas need work

We do not add extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

How to get a fixed quote

It only takes a minute to photograph the damage, and it saves a visit. Please include:

  • The material, if you know it
  • Good light, ideally daylight, without flash glare
  • Whether it’s been repaired or coated before
  • A coin beside the damage so we can judge size

The quickest way to a price is to send a couple of pictures using our quote form or ring us. We will tell you honestly whether it can be repaired.

Landlords, agents and businesses in Bassetts Pole

We are used to working with agents and managing companies. Send the address, pictures and access details and we’ll arrange it.

Builders use us to fix snagging damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.