Northumberland · England
Toilet & ceramic chip repair in Craster, Northumberland
Chip and break repairs to toilets, cisterns and other ceramics for homes and businesses in Craster and across Northumberland. Send pictures for a free, fixed quote.
- Repairs from £95
- Chips on the pan or rim
- Marks on the outside of the pan
Should you replace it?
A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair leaves it in place. Prices start from £95. No two jobs are quite the same, so we price each one individually. The size and type of damage, the material and access all make a difference, and doing several things on one visit costs less than separate visits.
Why Craster customers choose us
- Work done at your home or business
- Colour-matched on site
- Accredited with CHAS, Constructionline and SafeContractor
- Typically one visit, start to finish
Read our prices page.
Toilet chip repair at your home in Craster
Leaking cracks need the toilet replacing, and we’ll say so if we find one. We rebuild the damaged area and match it to the glaze, so the toilet stays in place. We regularly repair vitreous china, pedestals and porcelain, and the jobs we see most are chips on the pan or rim and chips on the cistern lid.
The work is covered for a year after we finish. If anything is not right, ring us and we will sort it. Take care with heavy items and clean the outside of the pan gently.
- Area
- Craster (NE66)
- Region
- Northumberland
- Warranty
- A year, on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Page updated
- 23 October 2026
About Craster
Craster is about 20 miles north of Ashington, in Northumberland. Book a date that suits you, and we will give you an arrival time in advance, so you’re not left waiting in all day. Craster is one of 189 places in Northumberland we cover. Our jobs stretch from Craster to Newcastle upon Tyne (33 miles away).
We work across NE66. From Haven Hill, West End and Heugh Wynd or anywhere nearby, we can come to you. Neighbouring places we cover include Dunstan (1 mile west), Embleton (2 miles north-west), Longhoughton (3 miles south), Rennington (3 miles west) and Low Newton-by-the-Sea (3 miles north). We also work in nearby towns such as Alnwick (6 miles south-west), Amble (10 miles south), Seahouses (8 miles north), Belford (13 miles north-west), Warkworth (9 miles south) and Longframlington (14 miles south-west).
What’s near Craster
We visit homes around Jolly Fisherman pub and St Peter the Fisherman and the streets around them. Further afield, we also cover the area around Alnwick Infirmary (5.9 miles south-west) and Craster Tower (0.5 miles south-west).
When we would advise against a repair
A repair is not always the answer, and we would rather say so up front. Repairs will not solve:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think before booking.
Materials we repair
- Toilet pans
- Vitreous china
- Cisterns & lids
- Pedestals
- Porcelain
Craster: your questions answered
Is it OK to have pets in the house?
Please keep children and pets out of the room during the visit and until it has cured. The rest of the house is unaffected.
Is there a call-out fee?
There is no separate call-out charge. The fixed quote covers the visit and the work.
Will the price change on the day?
Your quote covers the damage in the pictures. Anything extra is discussed before we begin.
Are you accredited?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Can you do more than one item on the same visit?
Of course, and it normally saves money. Send pictures of everything together and you will get one combined price.
What do you need from me?
Photos of the damage, a photo of the whole toilet and your postcode. After that, we just agree a date.
What happens next?
We look at the pictures and reply with a fixed price and some dates. If anything’s unclear, we’ll ask for another photo.
Can you price it without visiting?
Yes, almost always. Clear pictures let us give you a fixed quote without visiting.
What toilet chip repair costs
Repairs from £95. Each job gets its own fixed quote. This is what makes a difference:
- The size and number of damaged areas
- Doing more than one item at once
- Previous DIY repairs that have to come out
- What kind of damage it is
The price depends on how much damage there is and what kind, the material and how many items we do on one visit. We give a fixed price from your pictures, so you know the cost before you book.
Quotes from your photos
A couple of clear pictures is all it takes. It helps if you send:
- A wider photo showing the entire toilet
- Natural light rather than flash
- Any details about the material
- Whether it’s been repaired or coated before
Send us a picture of the damage and a wider shot of the entire item, and tell us you are in Craster, and we will come back with a fixed quote.
Landlord and trade work in Craster
For developers and builders, we fix damage before handover, saving last-minute replacements. We can visit several plots in one trip.
Hospitality businesses need rooms back in use quickly, so we keep visits short and tidy. We can work around your bookings.
Can I fix it myself?
If you do try a kit, read the instructions carefully, and give it the full curing time. If it fails, we can still put it right.
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, then guarantee it for a year.
Nearby places to Craster
Also in Craster
When to call us in Craster
Toilets and cisterns normally get chipped during fitting, or from a dropped lid or bottle. Cistern lids are a common casualty.
Most people get in touch when they notice something like this:
- Chips on the cistern lid
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Damage from dropped items
Before booking anyone
- How the colour is matched
- Aftercare advice
- When it can be used again
- Who turns up on the day
The process
We turn up at the time we agreed with you, introduces themselves and checks the damage against your pictures first. The floor and nearby surfaces are covered before we open a single tin. Most visits take one to two hours, and the room is left clean and tidy.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- We colour-match and finish the glaze.
- We polish the repair to blend it in.
Getting ready for the visit
- Let us know which floor the room is on
- Keep a parking space free if you can
- Open a window if you can
Get a quote
If you are in Craster and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.
Read more
About our accreditations · Every repair comes with a one-year guarantee.
