Cambridgeshire · England
Toilet & ceramic chip repair in Ely, Cambridgeshire
Chip and break repairs to toilets, cisterns and other ceramics at your home in Ely, with a one-year guarantee on every repair.
- Repairs from £95
- Damage from dropped items
- Pieces knocked off during fitting

What a repair cannot fix
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we will tell you honestly before you book.
Surfaces we repair
- Porcelain
- Vitreous china
- Pedestals
- Cisterns & lids
- Toilet pans
How we handle toilet chip repair in Ely
A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. We regularly repair toilet pans, vitreous china and cisterns & lids, and common reasons people get in touch are chips on the cistern lid and pieces knocked off during fitting.
A one-year guarantee comes as standard. Avoid dropping heavy items and clean the outside of the pan gently.

- Where
- Ely (CB6, CB7)
- Region
- Cambridgeshire
- Guarantee
- A year, on every repair
- Quote
- From £95. Free, fixed quote from pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026
Do you need toilet chip repair in Ely?
Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly often.
Customers typically contact us about:
- Damage from dropped items
- Marks on the outside of the pan
- Chips on the cistern lid
- Chips on the pan or rim
What to look for in a quote
- How to look after the finish
- The length of the guarantee and what it covers
- Whether the price is fixed and includes VAT
- Who turns up on the day
DIY repairs versus a professional job
DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair won’t last.
The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
What affects the price in Ely
Prices start from £95. We give every job a fixed price from photos. These are the things that affect it:
- Whether old repairs or coatings need taking off
- What kind of damage it is
- The size and number of damaged areas
- How easy the damage is to reach
We charge the same wherever you are, so there’s no premium for Ely. The job itself decides the price: the material, the amount of damage and how many items.
Getting a price from pictures
Phone photos are fine, there is no need for anything special. Make sure they show:
- A wider photo showing the whole toilet
- What it’s made of, if you know
- Natural light rather than flash
- The postcode, so we can plan the visit
For most jobs, pictures are all we need to give you a price. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.
Work for landlords and builders
Hotels, guest houses and holiday lets cannot afford rooms out of action for long, so most of our work is done in a single visit. We can work around your bookings.
Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.
Common questions in Ely
Will there be a smell?
Some materials have a smell while they’re applied, so we ventilate the room. It fades as everything cures.
Will it make a mess?
No. The work area is masked and covered, and we leave the room clean.
Do you hold any accreditations?
Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.
Can you quote from photos?
In nearly every case. If pictures do not show enough, we will ask for another angle.
Do you cover Ely?
Yes, we do. Repair technicians travel to Ely from across the region, with no extra charge for travel.
Which areas do you work in?
All of Cambridgeshire, and the rest of the UK. Travel is included in the price.
What information do you need?
Just photos, your postcode and a contact number. On the day, access to the room.
Do I need to be at home?
Yes. We need access to the room while we work, at a time we agree with you.
Also in Ely
Should you replace it?
A new toilet means a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Compared with replacing, a repair is usually a fraction of the price, because there’s no removal, plumbing or making good. Your fixed quote shows exactly what’s included.
What you get with us
- Most jobs done in one visit
- No extra charge for your area
- Colour-matched on site
- We leave the room as we found it
Read our pricing.
Ely and nearby
Ely is about 15 miles north-east of Cambridge, in Cambridgeshire. Jobs in Ely are booked in like any other job: a fixed price from your pictures, then a visit to do the work. Our repair technicians cover all 371 towns and villages in Cambridgeshire, from the larger towns to small villages. You can also see our page for London, about 64 miles away.
Our repair technicians cover all of the CB6 and CB7 postcode area. Streets in the area include Market Street, High Street Back and High Street, all of which we cover. Being close to the A10 and B1382, Ely is simple for us to get to. Neighbouring places we cover include Chettisham (2 miles north), Stuntney (2 miles south-east), Queen Adelaide (2 miles east), Little Downham (2 miles north-west) and Witchford (3 miles west). We also work in nearby towns such as Cambridge (15 miles south-west), St Ives (15 miles west), Newmarket (12 miles south-east), March (13 miles north-west), Chatteris (10 miles west) and Littleport (4 miles north). Ely is one of the larger places we cover in Cambridgeshire.
Near you in Ely
Our clients here include homes close to Ely College, Countess Free Church Ely and Lantern Community Primary School, among other places. For rail, the closest station is Ely station, about 0.8 miles south of the centre. Nearby you’ll also find Princess of Wales Hospital (0.9 miles north-east) and Ely Castle (within half a mile south). Green spaces nearby include Fishing Lake and Roswell Pits.
How it works
We agree an arrival time beforehand. Once we’re there, the work takes one to two hours for most jobs. We leave the room clean.
- We clean and dry the damaged area.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- We match the colour to the glaze.
- The repair is polished so it blends in.
Before we arrive
- Mention if the room is upstairs or in a flat
- Keep a parking space free if you can
- Let us know if it has been repaired before
Getting a price
Ring 0345 017 0787, or send us pictures through the quote form. With a clear picture of the damage and one of the entire toilet, we can give you a fixed quote.
Read more
About our accreditations · Every repair comes with a one-year guarantee.

