Sunderland · England

Toilet & ceramic chip repair in Fence Houses, Sunderland

Chip and break repairs to toilets, cisterns and other ceramics for homeowners, landlords and businesses in Fence Houses. Free, fixed quotes from your photos.

  • Repairs from £95
  • Marks on the outside of the pan
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair in Fence Houses

Toilet chip repair in Fence Houses, done in place

Chips are rebuilt and colour-matched to the glaze, so the toilet stays in place. Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Our repair technicians work on vitreous china, pedestals and porcelain, and people most frequently call us about chips on the pan or rim and damage from dropped items.

A one-year guarantee comes with the work, just as it does everywhere we cover. Avoid dropping heavy items and clean the outside of the pan gently.

Area
Fence Houses (DH4)
Area hub
Sunderland
Cover
One year on every repair
Price
From £95. Free and fixed, from your pictures
Telephone
0345 017 0787
Last updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

Where we work around Fence Houses

Fence Houses is about 1 mile west of Houghton-le-Spring, in Sunderland. Clients in Fence Houses get the same service as everywhere else we cover: a fixed quote from photos, and a technician at your door on the day. We cover all 75 towns and villages in Sunderland, from the larger towns to small villages. Our jobs stretch from Fence Houses to Newcastle upon Tyne (about 11 miles away).

Here we cover the DH4 postcode area. You’ll find streets such as Grange Avenue, Acacia Avenue and Murray Avenue, all of which we cover. Main roads around Fence Houses include the A1052, so getting to you is simple. Other places close to Fence Houses include High Dubmire (1 mile south-east), Chilton Moor (1 mile south), Houghton-le-Spring (1 mile east), Newbottle (1 mile north-east) and Philadelphia (1 mile north-east). Larger places within reach include Sunderland (5 miles north-east), Washington (4 miles north), Sunniside (6 miles north-east), Fulwell (7 miles north-east), Hendon (6 miles north-east) and Ford (5 miles north-east).

What’s near Fence Houses

We visit homes around Dubmire Primary, Kepier School and Houghton-le-Spring Rectory park. The closest station to Fence Houses is Chester-Le-Street station, roughly 3.2 miles west. A little further out are Chester Le Street Hospital (3 miles west) and East and Middle Herrington (2.8 miles north-east). Open spaces near Fence Houses include Warden Law and WWT Washington.

Map of Fence Houses © OpenStreetMap contributors

When we would advise against a repair

Honesty matters more than a booking, so here’s what a repair can’t fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think before booking.

Surfaces we repair

  • Vitreous china
  • Pedestals
  • Porcelain
  • Cisterns & lids
  • Toilet pans

What toilet chip repair costs

Repairs from £95. There is no charge for travel to Fence Houses. The price depends on:

  • What kind of damage it is
  • The material and finish
  • The size and number of damaged areas
  • How easy the damage is to reach

It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Photos let us give you a fixed figure.

Getting a price from photos

When you take your pictures, a few simple things make all the difference:

  • Daylight if possible, and no flash reflection
  • Any details about the material
  • A close-up of the damage, in focus
  • Where you are, by postcode

Getting a quote takes a couple of minutes: take one close-up and one wider shot of the toilet, include your postcode and send them over. What comes back is a fixed price, not a guess.

For landlords and businesses

We regularly price jobs from inventory or check-out pictures. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

Rental properties take more wear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

Questions from Fence Houses

Is it OK to have pets in the house?

On the day, the room should be kept clear of pets and children.

Do the materials smell?

It depends on the job, but frequently a little. Open windows and an extractor fan help, and it soon fades.

Can you repair a chipped toilet?

Yes. We repair chips on pans, rims, cisterns and lids.

I’m a tenant. Can you help?

Yes, but check with your landlord or agent first. Many landlords are happy for a repair to be arranged before the end of a tenancy.

Can you do more than one item on the same visit?

Yes. Doing several items on one visit normally costs less than separate visits. Send photos of everything you’d like done.

Can landlords book you?

Yes. We carry out repairs for homeowners, landlords, letting agents, builders and businesses in Fence Houses.

Do you hold any accreditations?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

Are there extra charges for Fence Houses?

Travel is included in the price, with the same prices everywhere we work.

How the visit works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes one to two hours, and we finish with a tidy-up and a look at the finished work together.

  1. First the damaged area is cleaned and dried.
  2. Next we rebuild the missing piece to its original shape.
  3. We sand it flush.
  4. The glaze is colour matched and finished.
  5. Finally we polish it into the surrounding glaze.

Before we arrive

  • Tell us about any previous repairs or coatings
  • Clear the area around the damage
  • Mention if the room is upstairs or in a flat

How to get a price

Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and you’ll get a fixed quote back. Quotes are free and no obligation.

Send photos for a quote

Advice

Should I try a DIY kit first?

If you are set on a kit, follow its instructions closely, and don’t use it until it has fully cured. If it fails, we can still put it right.

We understand the appeal of fixing it yourself. The trouble is that kit repairs frequently look fine at first and then fail, and then the old filler has to be removed first.

Repairing versus replacing in Fence Houses

Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. Instead of hourly rates, we fix the price before we start. Damage, material and access decide it, and combining items on one visit brings it down.

What you get with us

  • Colour-matched on site
  • Most jobs done in one visit
  • Repair technicians who travel to you, UK-wide
  • Accredited with CHAS, Constructionline and SafeContractor

See our prices page.

Common problems we fix in Fence Houses

Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.

Most people get in touch when they notice one of these:

  • Marks on the outside of the pan
  • Chips on the cistern lid
  • Chips on the pan or rim
  • Damage from dropped items

What to look for in a quote

  • Is the price fixed, and does it include VAT?
  • Whether the price covers travel
  • What happens if the damage is worse than the pictures show
  • Aftercare advice

Choosing a repair company

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.