Birmingham · England

Toilet & ceramic chip repair in Frankley, Birmingham

Chip and break repairs to toilets, cisterns and other ceramics at your home in Frankley, with a one-year guarantee on every repair.

  • Repairs from £95
  • Pieces knocked off during fitting
  • Marks on the outside of the pan
Surface Doctor technician refinishing the outside of a roll-top bath

Book toilet chip repair in Frankley

Toilet chip repair in Frankley without replacing anything

We rebuild the damaged area and match it to the glaze, so you do not need a plumber or a new toilet. Leaking cracks need the toilet replacing, and we’ll say so if we find one. Typical jobs include pieces knocked off during fitting and chips on the cistern lid, across porcelain, vitreous china and toilet pans.

Big or small, it’s backed by a one-year guarantee in Frankley and across Birmingham. Take care with heavy items and clean the outside of the pan gently.

Where
Frankley (B32)
County
Birmingham
Warranty
12 months on all our work
Price
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026
Before and after: a damaged toilet pan restored by Surface Doctor

Frankley and nearby

Frankley is about 3 miles south-east of Halesowen, in Birmingham. Clients in Frankley get the same service as everywhere else we cover: a fixed price from your photos, and a technician at your door on the day. We cover all 140 towns and villages across Birmingham. Our jobs stretch from Frankley to Birmingham (about 6 miles away).

Here we cover the B32 postcode area. If you are just outside Frankley, we cover Frankley Green (1 mile west), Illey (1 mile north-west), Woodgate (1 mile north), Gannow Green (2 miles south-west) and Hunnington (2 miles west). Within a short drive, we also cover Birmingham (6 miles north-east), Royal Sutton Coldfield (12 miles north-east), Erdington (10 miles north-east), Lee Bank (5 miles north-east), Cape Hill (5 miles north-east) and Streetly (12 miles north-east).

Near you in Frankley

Around Frankley, we work in homes near King Edward VI Five Ways School, Senneleys Park and Northfield Library, among other places. Also close by are St Leonard's Church (under half a mile east) and Kitwell Primary School and Nursery Class (0.6 miles north). Frankley’s nearest station is Northfield station, roughly 2.1 miles south-east of the centre. Other landmarks nearby include The Patrick Motor Museum (3.7 miles east) and Castlebourne folly (3.9 miles south-west). For a walk, there’s Deer's Leap Wood and Bilberry Hill.

  • Other local spots include Weoley (1.9 miles north-east)
Map of Frankley © OpenStreetMap contributors

Questions from Frankley

Do you cover Frankley?

We do. We send a technician to Frankley for every job, and the price is the same as everywhere else.

Can pets and children be at home?

We ask you to keep children and pets out of the room while we work and until it has cured. The rest of the house is unaffected.

Can you redo someone else’s repair?

Yes, regularly. Removing the old work can add time, and that is in the quote.

Are you a vetted contractor?

We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

How quickly can you book me in?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Can you repair a chipped toilet?

Yes. We repair chips on pans, rims, cisterns and lids.

Will the price change on the day?

We stop, show you and agree any change before carrying on. Nothing extra is done without your say-so.

Is there a call-out fee?

Travel is included in the price, and we charge the same wherever you are.

What we’re called out for in Frankley

Toilets and cisterns typically get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.

Send us a picture if you notice any of these:

  • Pieces knocked off during fitting
  • Damage from dropped items
  • Marks on the outside of the pan
  • Chips on the pan or rim

What to look for in a quote

  • How the room is protected while they work
  • How to look after the finish
  • What the guarantee covers, and for how long
  • How the colour is matched

Our hiring checklist

Landlords, agents and businesses in Frankley

We regularly price jobs from inventory or check-out photos. You can have a price before you arrange access, and we can arrange access with the tenant directly if that helps.

We regularly work with letting and managing agents. Send the address, pictures and access details and we will arrange it.

Prices and what affects them

Repairs from £95. We price every job individually. The main factors are:

  • Unusual colours or finishes
  • Whether old repairs or coatings need taking off
  • The type of damage
  • How easy the damage is to reach

Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Send pictures and we’ll give you the exact figure.

How to get a fixed price

Phone pictures are fine, there is no need for anything special. Ensure they show:

  • Whether it’s been repaired or coated before
  • One picture of the entire toilet
  • A coin beside the damage so we can judge size
  • The postcode, so we can plan the visit

Upload a photo of the damage and one of the whole item, and tell us you’re in Frankley, and we’ll come back with a fixed quote.

How the visit works

On the day itself, there is little for you to do. Let us in and show us the room, and we will take it from there. The job generally runs to one to two hours, tidy-up included.

  1. First the damaged area is cleaned and dried.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. The glaze is colour-matched and finished.
  5. We polish the repair to blend it in.

How to prepare

  • Have a window or extractor fan available
  • Tell us if there are stairs or a lift
  • Have somewhere for us to park nearby if possible

Ask for a price

If you are in Frankley and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. You will get a fixed quote with dates to choose from.

Send photos for a quote

Read more

When a repair isn’t the answer

Honesty matters more than a booking, so here’s what a repair will not do:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Not sure? Send photos and we will give you a straight answer before you book.

Materials we work on in Frankley

  • Porcelain
  • Toilet pans
  • Pedestals
  • Cisterns & lids
  • Vitreous china

Repair or replace in Frankley?

A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Our toilet chip repair starts from £95. There are no surprise extras on the day. The price we quote from your photos is the price you pay, unless the damage turns out to be different, in which case we talk to you first.

What you get with us

  • Accredited with CHAS, Constructionline and SafeContractor
  • Rooms protected and left tidy
  • Work done at your home or business
  • No extra charge for your area

Read our full price list.

Should I try a DIY kit first?

If you do try a kit, read the instructions carefully, make sure the area is clean and completely dry, and give it the full curing time. If it does not work out, we can still repair it properly.

If you’ve already tried a DIY fix, that is fine. We take the old repair out and do it properly, so it doesn’t stop a professional repair. Just mention it when you send photos, as it can add time.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.