Birmingham · England

Toilet & ceramic chip repair in Londonderry, Birmingham

Chip and break repairs to toilets, cisterns and other ceramics at your home in Londonderry, with a one-year guarantee on every repair.

  • Repairs from £95
  • Chips on the pan or rim
  • Chips on the cistern lid
Surface Doctor technician refinishing the outside of a roll-top bath

Need toilet chip repair in Londonderry?

Toilet chip repair at your home in Londonderry

A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that’s what we find. Chips are rebuilt and colour-matched to the glaze, so you don’t need a plumber or a new toilet. Whether it’s damage from dropped items and chips on the cistern lid, we can help, whatever the material.

The work is covered for a year after we finish. If anything isn’t right, ring us and we’ll come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Chunk missing from a toilet pan, shown before and after repair
Location
Londonderry (B68, B67, B69)
County
Birmingham
Cover
12 months on all our work
Price
From £95. Free, fixed quote from pictures
Call
0345 017 0787
Page updated
23 October 2026

What we are called out for in Londonderry

Toilets and cisterns typically get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Typical reasons for a call-out include:

  • Chips on the cistern lid
  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Damage from dropped items

Comparing quotes

  • Whether the colour is mixed to match
  • Whether the price covers travel
  • What the guarantee covers, and for how long
  • What happens if the damage is worse than the photos show

How to compare quotes

Questions from Londonderry

Do you cover Londonderry?

Yes. We work across the UK and travel to Londonderry. Send photos and we’ll quote, or call 0345 017 0787.

Do I have to be there?

Yes. The technician needs access to the room for the visit, at a time that suits you.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You won’t be charged for anything you haven’t agreed.

What about a leaking crack?

No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.

How do I book?

Send photos through the quote form or call 0345 017 0787, and we’ll do the rest.

Is the work guaranteed?

Yes: twelve months. If there is a problem with the work in that time, we come back and put it right.

Is there any odour?

There may be a mild smell during the work, which fades afterwards.

What happens next?

You get a fixed quote and available dates. If anything’s unclear, we will ask for another photo.

Should you replace it?

Replacing a toilet needs a plumber and possibly new flooring, and a matching cistern may no longer be made. Repairing the chip leaves it in place. Prices start from £95. A repair normally costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

What you get with us

  • We’ll tell you if it’s not worth repairing
  • CHAS, Constructionline and SafeContractor accredited
  • A fixed quote before booking
  • Every repair guaranteed for a year

See our prices page.

Can I fix it myself?

A DIY attempt isn’t a disaster. We take the old repair out and do it properly, so it does not stop a professional repair. Just mention it when you send pictures, as it can add time.

You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.

Prices and what affects them

Repairs from £95. A fixed quote means you know the cost before booking. We look at:

  • The material
  • How easy the damage is to reach
  • How many areas need work
  • The type of damage

There are no surprise extras on the day. What we quote from your pictures is what you pay, unless the damage turns out to be different, in which case we talk to you first.

Getting a price from photos

We price nearly every job from pictures. This is what we need:

  • Where you are, by postcode
  • Something in shot to show the size
  • What it’s made of, if you know
  • A photo taken from further back

Send us pictures of the damage and one of the whole item, with your B68 postcode, and we’ll reply with a fixed quote.

Covering Londonderry

Londonderry is about 1 mile east of Oldbury, in Birmingham. Book a date that suits you, and we will give you an arrival time in advance, so there is no waiting around. Londonderry is one of 140 towns and villages in Birmingham we cover.

Postcode districts we cover here: B68, B67 and B69. We regularly work on streets such as Eva Road, Moat Road and Clee Road and the roads around them. Close by, we cover Smethwick (1 mile east), Bearwood (1 mile south-east), Cape Hill (1 mile east), Beech Lanes (2 miles south-east) and Summerfield (2 miles east). Larger places within reach include Birmingham (4 miles east), Royal Sutton Coldfield (9 miles north-east), Erdington (7 miles east), Lee Bank (4 miles east), Streetly (8 miles north-east) and Paradise (4 miles east).

Near you in Londonderry

In Londonderry, that means homes near Bristnall Hall Academy, Royal Oak pub and Moat Farm Infant School. You will also find Lightwoods Park (1.4 miles south-east) and St Marks Church (under half a mile south-east). The closest station to Londonderry is Langley Green station, roughly 0.7 miles north-west. A little further out are All Saints' Hospital (2.4 miles east) and New Square (2.2 miles north). The countryside around Londonderry includes Portway Hill and Forge Mill Lake.

Map of Londonderry © OpenStreetMap contributors

What we do, step by step

Visits start with a quick look at the job together, so there are no surprises. Next, we cover and mask everything nearby and we start. It normally takes an hour or two.

  1. First the damaged area is cleaned and dried.
  2. Missing material is filled and rebuilt to the original shape.
  3. We sand the repair level.
  4. We colour-match and finish the glaze.
  5. Finally we polish it into the surrounding glaze.

How to prepare

  • Clear the area around the damage
  • Have somewhere for us to park nearby if possible
  • Mention if the room is upstairs or in a flat

Ask for a price

You don’t need a survey visit. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we’ll come back to you with a fixed figure.

Get a free quote

Advice

When we’d advise against a repair

To be straight with you, there are a few things a repair won’t fix:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

If in doubt, send photos and we’ll say what we think.

Surfaces we repair

  • Porcelain
  • Pedestals
  • Toilet pans
  • Cisterns & lids
  • Vitreous china

Work for landlords and builders

Housing associations and facilities teams use us for planned and reactive repairs. A repair avoids taking out and refitting, which is easier on the people living there.

For anyone letting property in or around Londonderry, we can repair and quote for several addresses together. Just send pictures for each address and we’ll come back with a combined price.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.