Telford and Wrekin · England
Toilet & ceramic chip repair in Longford, Telford and Wrekin
Toilet chip repair in Longford without the cost of replacing. Send us photos for a fixed quote, then we come to you.
- Repairs from £95
- Damage from dropped items
- Marks on the outside of the pan

Should I try a DIY kit first?
It’s natural to want to try a repair yourself. The risk is that a kit repair hides the damage for a while, then fails, and the old filler has to come out before a proper repair.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair will not last.
About our toilet chip repair in Longford
Leaking cracks need the toilet replacing, and we will tell you if that is what we find. Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. We are frequently asked to fix chips on the pan or rim and chips on the cistern lid, on pedestals, toilet pans and cisterns & lids.
Every repair is covered by our one-year guarantee, wherever you are in Telford and Wrekin. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

- Where
- Longford (TF10)
- Area hub
- Telford and Wrekin
- Guarantee
- One year on every repair
- Price
- From £95. Free and fixed, from your pictures
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
What we do, step by step
Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, then carry out the work, which normally takes an hour or two. If anything looks different from your pictures, we will talk to you before going ahead.
- We clean and dry the damaged area.
- Missing material is filled and rebuilt to the original shape.
- We sand it flush.
- The glaze is colour matched and finished.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Tell us if there are stairs or a lift
- Open a window if you can
- Have somewhere for us to park nearby if possible
Ask for a price
There is no need for us to visit first. Photos are enough for us to price nearly every job: we need a close-up, a wider picture and your postcode, and we will reply with a fixed quote.
Read more
Also in Longford
Common questions in Longford
Can a chipped toilet be fixed?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
Is there a guarantee?
Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.
I rent my home. Can I book you?
Yes. Ask your landlord first, and we can send them the quote if that helps.
What happens if you find more damage?
It’s rare, but if it happens we talk to you first. You decide whether to go ahead.
Is it worth repairing rather than replacing?
Normally, when the rest is in good condition. A repair avoids removal and making good. If replacing would be better, we will say so.
Do you work for landlords and businesses?
Yes. We work for landlords, agents, builders and businesses as well as householders.
Can you quote from pictures?
Nearly always. If pictures do not show enough, we will ask for another angle.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Common problems we fix in Longford
Toilets and cisterns normally get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
Customers typically contact us about:
- Chips on the pan or rim
- Chips on the cistern lid
- Damage from dropped items
- Marks on the outside of the pan
Questions to ask before booking
- How to look after the finish
- A fixed quote, and whether VAT is included
- If travel is included in the price
- The length of the guarantee and what it covers
How we price toilet chip repair
Prices start from £95. Prices are worked out job by job. What matters most is:
- How much damage there is
- Whether we combine several jobs
- The material and finish
- Whether it’s a chip, crack, burn or wear
Every job is a little different, so we price each one individually. What’s damaged, how badly and how easy it is to reach all play a part, and combining jobs on one visit brings the cost down.
Getting a price from photos
Photographing the damage takes a minute, and it saves a visit. Please include:
- A coin or ruler next to the damage for scale
- What it’s made of, if you know
- One sharp close-up of the damage
- A photo taken from further back
Send us pictures of the damage and one of the whole item, with your TF10 postcode, and we will come back with a fixed quote.
Landlords, agents and businesses in Longford
Landlords, letting agents and housing providers in Longford use us as well as homeowners. Repairing between tenancies keeps void periods short, and it costs much less than replacing.
For developers and builders, we fix damage before handover, so there’s no need to replace a damaged item at the last minute. We can visit several plots in one trip.
Repair or replace in Longford?
Replacing a toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it, and combining items on one visit brings it down.
Why choose Surface Doctor in Longford
- Honest advice, even when it means no job
- Generally one visit, start to finish
- Rooms protected and left tidy
- A fixed quote before booking
See our pricing.
Longford and the surrounding area
Longford is about 1 mile west of Newport, in Telford and Wrekin. Our work suits any type of property, from flats and terraces to detached houses and new builds, as well as offices, shops and holiday lets. Our repair technicians cover 79 places in Telford and Wrekin. Our nearest city page is Birmingham, about 29 miles away.
Postcode districts we cover here: TF10. Neighbouring places we cover include Edgmond (1 mile north-west), Adeney (1 mile west), Muxton (2 miles south), Honnington (2 miles south) and Lane End (2 miles north). Further out, we also cover Telford (6 miles south-west), Wellington (6 miles south-west), Dawley (7 miles south), Oakengates (5 miles south-west), The Rock (6 miles south-west) and Newdale (6 miles south-west).
Landmarks near Longford
Around Longford, we work in homes near St Peter's Church of England Controlled Primary School, Newport Girls' High School and Church of St Mary. Other landmarks nearby include Princess Royal Hospital (5.7 miles south-west) and Aqualate Castle (2.5 miles east). Open spaces near Longford include Aqualate Mere.
- Other local spots include Lilleshall (2.7 miles south)
What a repair can’t fix
Honesty matters more than a booking, so here’s what a repair cannot fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we’ll say what we think before booking.
What we work on
- Toilet pans
- Cisterns & lids
- Vitreous china
- Porcelain
- Pedestals
About our accreditations · Every repair comes with a one-year guarantee.

