Middlesbrough · England
Toilet & ceramic chip repair in Newby, Middlesbrough
Chip and break repairs to toilets, cisterns and other ceramics for householders, landlords and businesses in Newby. Send pictures for a free, fixed quote.
- Repairs from £95
- Chips on the cistern lid
- Pieces knocked off during fitting
How we handle toilet chip repair in Newby
A crack that leaks can’t be fixed with a cosmetic repair, and we’ll tell you if that is what we find. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Whether it’s chips on the pan or rim and pieces knocked off during fitting, we can normally put it right, whatever the material.
All of our repairs are guaranteed for twelve months in Newby and everywhere else. If something goes wrong with the work, we come back. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Where
- Newby (TS8)
- Region
- Middlesbrough
- Warranty
- A year, on every repair
- Quotes
- From £95. Fixed and free, based on photos
- Phone
- 0345 017 0787
- Updated
- 23 October 2026
DIY repairs versus a professional job
If you’re set on a kit, follow its instructions closely, and give it the full curing time. If it doesn’t work out, we can still repair it properly.
You can buy a DIY kit for most repairs, and they can make a small mark look better. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
Covering Newby
Newby is about 3 miles south of Middlesbrough, in Middlesbrough. Our work suits any type of property, old or new, large or small, plus businesses and rented homes. We cover 33 places across Middlesbrough. Our jobs stretch from Newby to Newcastle upon Tyne (38 miles away).
All of TS8 is covered. Whether you live on Sneck Gate Lane, The Barkery and Bromley Lane or a nearby road, we can come to you. We also cover the places around Newby: Coulby Newham (1 mile north), Hemlington (2 miles north-west), Thornton (2 miles north-west), Tollesby (2 miles north) and Stainton (2 miles north-west). We also work in nearby towns such as Middlesbrough (3 miles north), Park End (4 miles north), Berwick Hills (4 miles north), Whale Hill (5 miles north-east), Normanby (4 miles north-east) and Marton Grove (4 miles north).
Near you in Newby
Locally, our jobs take us to homes close to The King's Academy and Rose Wood Academy and the streets around them. For rail, the closest station is Nunthorpe station, about 2.6 miles north-east. Other landmarks nearby include Newham Grange Farm Museum (2 miles north) and Castle Hill (2.5 miles south-east). Open spaces near Newby include Roseberry Topping.
- Other local spots include Cleveland (1.9 miles north-east)
Should you replace it?
A new toilet means a plumber and possibly new flooring, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Prices start from £95. Most people are surprised how affordable a repair is, particularly next to the cost of replacement. Photos let us give you the exact figure.
Why book with us
- Work done at your home or business
- A fixed quote before booking
- Most jobs done in one visit
- CHAS and Constructionline accredited
See our full price list.
FAQs for Newby
Do I have to be there?
Someone needs to let us in and show us the job. You don’t need to watch us work.
I’m a tenant. Can you help?
We can work for tenants, landlords or agents. Just ensure the landlord agrees.
Is it messy?
Dust sheets and masking go down before we start, and tidy up before we leave.
Is there a call-out fee?
No. Our quotes include travel, with the same prices everywhere we work.
Can you fix a cracked toilet that leaks?
No. A leaking crack needs the toilet replacing. We repair cosmetic chips and breaks.
Do you come to Newby?
Yes, we do. We send a technician to Newby for every job, with no extra charge for travel.
Is there a guarantee?
All our work carries our one-year guarantee. We will explain what it covers when we quote.
Is it worth repairing rather than replacing?
Normally, if the item is otherwise sound. Repairing avoids the cost and disruption of replacing. We will tell you honestly if replacement makes more sense.
Nearby places to Newby
More services for Newby
What we are called out for in Newby
Toilets and cisterns usually get chipped during fitting, or when something heavy is dropped. Cistern lids get chipped surprisingly frequently.
Typical reasons for a call-out include:
- Chips on the cistern lid
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Chips on the pan or rim
Comparing quotes
- Aftercare advice
- How the colour is matched
- Whether a trained technician does the job
- What happens if the damage is worse than the photos show
Honest limits
Honesty matters more than a booking, so here’s what a repair will not do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
If in doubt, send pictures and we will say what we think.
What we work on
- Vitreous china
- Cisterns & lids
- Pedestals
- Porcelain
- Toilet pans
For landlords and businesses
Landlords, letting agents and housing providers in Newby use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
We are used to working with agents and managing companies. Just send photos, the address and how to get access and we will handle the rest.
How it works
We work cleanly and quietly, so you can stay at home while we’re there. Protection goes down first, then the work takes one to two hours. At the end we talk you through how soon it can be used and how to look after it.
- First the damaged area is cleaned and dried.
- Next we rebuild the missing piece to its original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Tell us about any previous repairs or coatings
- Let the surface dry out before the visit
- Mention if the room is upstairs or in a flat
Get a quote
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can give you a fixed price without visiting.
Related advice
Prices and what affects them
Repairs from £95. You will not pay by the hour. The price is based on:
- The material and finish
- Whether old repairs or coatings need taking off
- The colour and finish to match
- Whether we combine several jobs
The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before booking.
How to get a fixed price
Good photos mean an accurate price. Here’s what helps:
- Natural light rather than flash
- A wider photo showing the entire toilet
- One sharp close-up of the damage
- The postcode, so we can plan the visit
For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
About our accreditations · Every repair comes with a one-year guarantee.
