Herefordshire · England
Toilet & ceramic chip repair in Newtown, Herefordshire
Chip and break repairs to toilets, cisterns and other ceramics in Newtown, carried out at your home and guaranteed for a year.
- Repairs from £95
- Marks on the outside of the pan
- Chips on the pan or rim

Newtown: your questions answered
Can pets and children be at home?
Just keep them out of the work area. We’ll tell you when the room can be used again.
Is there any odour?
It depends on the job, but frequently a little. Ventilation keeps it to a minimum.
Can you do more than one item on the same visit?
Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.
Does someone need to be in?
Someone needs to let us in and show us the job. After that, you can carry on with your day.
What areas do you cover?
We work UK-wide. Our prices are the same everywhere.
I’m a tenant. Can you help?
We can work for tenants, landlords or agents. Get your landlord’s agreement first.
What happens after I send pictures?
We come back with a fixed price, plus dates. There’s no obligation to book.
Can you repair a chipped toilet?
Yes. We repair chips on pans, rims, cisterns and lids.
About our toilet chip repair in Newtown
We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. Common call-outs are for marks on the outside of the pan and chips on the cistern lid, across vitreous china, cisterns & lids and pedestals.
Every job is backed for twelve months, and the guarantee is the same wherever you live. We return to put right any problem with the work. Take care with heavy items and clean the outside of the pan gently.

- Location
- Newtown (HR6)
- Region
- Herefordshire
- Cover
- A year, on every repair
- Price
- From £95. Fixed and free, based on photos
- Call
- 0345 017 0787
- Last updated
- 23 October 2026
Other services in Newtown
Should you replace it?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair keeps the toilet you have. Our toilet chip repair starts from £95. Set against the cost of replacement, repairing generally costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Why book with us
- Everything repaired in place
- A year’s guarantee on all work
- We will tell you if it’s not worth repairing
- Free fixed quotes from pictures
See our prices page.
Work for landlords and builders
Builders use us to fix snagging damage before handover, so there is no need to replace a damaged item at the last minute. We can visit several plots in one trip to keep costs down.
Landlords, letting agents and housing providers in Newtown use us as well as householders. Repairing between tenancies keeps void periods short, and it typically costs far less than a refit.
How we price toilet chip repair
Repairs from £95. We give every job a fixed price from photos. This is what makes a difference:
- Previous DIY repairs that have to come out
- How many areas need work
- How many items we do on one visit
- Whether it’s a chip, crack, burn or wear
There are no surprise extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.
Quotes from your photos
A couple of clear pictures is all it takes. Try to include:
- A clear, close picture of the problem area
- Details of any past repairs
- Where you are, by postcode
- One picture of the entire toilet
Send us pictures of the damage and one of the whole item, and tell us you are in Newtown, and we will come back with a fixed quote.
Common problems we fix in Newtown
Toilets and cisterns generally get chipped during fitting, or when something heavy is dropped. Cistern lids are a common casualty.
The things customers typically mention when they call are:
- Chips on the cistern lid
- Marks on the outside of the pan
- Pieces knocked off during fitting
- Damage from dropped items
What your quote should include
- What preparation is included
- A fixed price, and whether VAT is included
- What the guarantee covers, and for how long
- Whether the price covers travel
Honest limits
Some problems need a builder, plumber or fitter rather than us:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Send us pictures and we’ll tell you honestly.
Materials we repair
- Cisterns & lids
- Vitreous china
- Porcelain
- Toilet pans
- Pedestals
Should I try a DIY kit first?
A DIY attempt is not a disaster. We remove the old filler and start again, so it won’t stop us repairing it. Just mention it when you send pictures, as it can add time.
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is typically cheaper.
The process
Expect a friendly, tidy visit. We agree the arrival time in advance, cover and mask the work area, and get on with the job, which normally takes an hour or two. If we find something your pictures didn’t show, we will explain it before carrying on.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- It’s sanded flush.
- The glaze is colour matched and finished.
- Finally we polish it into the surrounding glaze.
Getting ready for the visit
- Keep children and pets away from the room on the day
- Point us to the nearest place to park
- Open a window if you can
Getting a price
Most clients in Newtown get their price from pictures. Add a line about what happened and your postcode, and we will reply with a fixed quote and the earliest dates we have.
Advice
Our work in Newtown
Newtown is about 11 miles north of Hereford, in Herefordshire. Our repair technicians come to homes and businesses in Newtown, so you do not need to take anything anywhere. We work in all 255 towns and villages in Herefordshire. We work right across the region, from Newtown to Birmingham (41 miles away).
Jobs in HR6 work the same way as everywhere else we cover. We also travel to Ivington (1 mile south-west), Ebnall (1 mile north), Leominster (1 mile north-east), Monkland (1 mile west) and Eaton (2 miles east). Larger places within reach include Hereford (11 miles south), Redhill (12 miles south), Newton Farm (12 miles south), Whitecross (11 miles south), Eign Hill (11 miles south) and Widemarsh (11 miles south).
Local landmarks in Newtown
We visit homes around St John, Barons Cross Inn and Earl Mortimer College and Sixth Form Centre, among other places. Newtown’s nearest station is Leominster station, about 1.6 miles north-east. A little further out are Comfort Castle (2 miles north-east) and Leominster (1 mile east). For a walk, there is Dinmore Hill.
About our accreditations · Every repair comes with a one-year guarantee.

