Somerset · England
Toilet & ceramic chip repair in Old Way, Somerset
We travel to Old Way for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Chips on the pan or rim
- Chips on the cistern lid
Toilet chip repair in Old Way, done in place
Leaking cracks need the toilet replacing, and we will say so if we find one. We rebuild the damaged area and match it to the glaze, so you don’t need a plumber or a new toilet. Common call-outs are for chips on the pan or rim and marks on the outside of the pan, across vitreous china, pedestals and toilet pans.
You are covered for a year from the day of the repair. If anything isn’t right, ring us and we’ll sort it. Take care with heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- Old Way (TA19)
- Area hub
- Somerset
- Cover
- A year, on every repair
- Quotes
- From £95. Free and fixed, from your pictures
- Phone
- 0345 017 0787
- Last updated
- 23 October 2026
DIY kit or professional repair?
Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, and the work is guaranteed.
What toilet chip repair costs
Prices start from £95. Every quote is fixed and free. What we look at:
- Previous DIY repairs that have to come out
- The colour and finish to match
- Where the damage is and how we get to it
- The size and number of damaged areas
A repair typically costs much less than people expect, especially compared with replacing and refitting. Send pictures and we will give you the exact figure.
Getting a price from pictures
Two or three clear pictures are usually enough. Try to include:
- Daylight if possible, and no flash reflection
- The material, if you know it
- A close-up of the damage, in focus
- A coin beside the damage so we can judge size
Getting a quote takes a couple of minutes: photograph the damage, then the entire toilet, include your postcode and send them over. What comes back is a fixed quote, not a guess.
What we do, step by step
There is not much you need to do on the day. Let us in and show us the room, and we’ll take it from there. The job generally runs to an hour or two, tidy-up included.
- We clean and dry the damaged area.
- Next we rebuild the missing piece to its original shape.
- We sand it flush.
- The glaze is colour-matched and finished.
- We polish the repair to blend it in.
Before we arrive
- Let the surface dry out before the visit
- Mention any earlier repairs or resurfacing
- Have a window or extractor fan available
How to get a price
Upload photos of the damage and a wider shot of the entire item, with your TA19 postcode, and we will reply with a fixed price.
Read more
Repair or replace in Old Way?
A new toilet needs a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. A repair leaves it in place. Our toilet chip repair starts from £95. Instead of hourly rates, we fix the price before we start. It depends on the damage, the material and access.
Why Old Way customers choose us
- Everything repaired in place
- A fixed quote before you book
- Colours mixed by hand to suit your surface
- Dust sheets down, tidy finish
Read our prices page.
Where we work around Old Way
Old Way is about 6 miles north-east of Chard, in Somerset. We travel to homes and businesses in Old Way and the surrounding area, so you do not need to take anything anywhere. We cover all 640 towns and villages across Somerset.
Here we cover the TA19 postcode area. If you are just outside Old Way, we cover Ilton (1 mile west), Rapps (2 miles west), Ilminster (2 miles south), Dowlish Ford (2 miles south) and Moolham (2 miles south). Larger places within reach include Taunton (10 miles north-west), Bridgwater (13 miles north), Yeovil (11 miles east), Chard (6 miles south-west), Wellington (14 miles west) and Street (14 miles north-east).
Landmarks near Old Way
In Old Way, that means homes near St Mary and St Peter's Church of England Primary School, The Wyndham Arms and Church of St Peter. A little further out are Chard Community Hospital (5.6 miles south). Not far away are Swell Wood RSPB Nature Reserve.
For landlords and businesses
We regularly work with letting and managing agents. Send the address, photos and access details and we will arrange it.
We also carry out snagging repairs for builders and developers, putting right damage done during fitting. We are CHAS, Constructionline and SafeContractor accredited.
What a repair can’t fix
A few problems are outside what a surface repair can do:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send pictures and we’ll give you a straight answer before you book.
Surfaces we repair
- Cisterns & lids
- Porcelain
- Pedestals
- Vitreous china
- Toilet pans
Also in Old Way
FAQs for Old Way
Are there extra charges for Old Way?
No. Our quotes include travel, and we charge the same wherever you are.
Is my repair covered?
Every repair comes with our one-year guarantee. We’ll explain what it covers when we quote.
What do you need from me?
A close-up, a wider photo and your postcode. After that, we just agree a date.
Will there be a smell?
There can be some smell while we work, so we ventilate the room. It fades as everything cures.
It’s been repaired before. Can you still fix it?
Generally, yes. Let us know what was used before and we will plan for it.
What happens once I’ve sent pictures?
You will get a fixed quote back, plus dates. You’re under no obligation.
Do I have to be there?
Someone needs to let us in and show us the job. You don’t need to watch us work.
What areas do you cover?
The whole UK, including all of Somerset. Just include your postcode and we’ll confirm dates.
Signs you need toilet chip repair in Old Way
Toilets and cisterns generally get chipped during fitting, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
Typical reasons for a call-out include:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Damage from dropped items
- Chips on the cistern lid
Comparing quotes
- What protection goes down before work starts
- The length of the guarantee and what it covers
- How the colour is matched
- How soon you can use it again
About our accreditations · Every repair comes with a one-year guarantee.
