Kent · England

Toilet & ceramic chip repair in Shipbourne, Kent

We travel to Shipbourne for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Chips on the cistern lid
  • Damage from dropped items
Surface Doctor technician refinishing the outside of a roll-top bath

Toilet chip repair for Shipbourne homes

About our toilet chip repair in Shipbourne

A crack that leaks cannot be fixed with a cosmetic repair, and we will tell you if that’s what we find. Chips are rebuilt and colour matched to the glaze, so you don’t need a plumber or a new toilet. We’re frequently asked to fix chips on the pan or rim and pieces knocked off during fitting, across toilet pans, porcelain and cisterns & lids.

All of our repairs are guaranteed for twelve months. If something goes wrong with the work, we come back. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.

Ceramic basin shown before and after repair
Where
Shipbourne (TN11)
Area hub
Kent
Warranty
A year, on every repair
Price
From £95. Fixed and free, based on pictures
Call
0345 017 0787
Page updated
23 October 2026

Common questions in Shipbourne

What if the damage is worse than the pictures show?

It’s rare, but if it happens we talk to you first. The price only changes if you agree.

Will it make a mess?

Very little mess: we sheet and mask everything nearby, and we leave the room clean.

Do the materials smell?

It depends on the job, but often a little. Ventilation keeps it to a minimum.

Is the work guaranteed?

Yes, for a year. If there’s a problem with the work in that time, we come back and put it right.

Can you quote from photos?

Usually, yes. Clear photos let us give you a fixed price without visiting.

Can you fix a cracked toilet that leaks?

No. A leaking crack needs the toilet replacing. We fix chips and broken pieces.

How soon can you come?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Are you accredited?

We hold CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile accreditations.

Should I try a DIY kit first?

A kit can be fine for a tiny mark out of sight. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. Where they fall down is colour and preparation: they come in a handful of shades, and if the surface isn’t prepared the repair won’t last.

Our work in Shipbourne

Shipbourne is about 3 miles north of Tonbridge, in Kent. We agree a date that works for you, and you’ll know when to expect us, so you are not left waiting in all day. Shipbourne is one of 922 places in Kent where we work. Our nearest city page is London, about 24 miles away.

Our repair technicians cover all of the TN11 postcode area. Streets in the area include Upper Green Road, Upper Green Lane and Back Lane, and we cover them all. We also cover the places around Shipbourne: Budds (1 mile west), Yopps Green (1 mile north), Sheet Hill (2 miles north), Ivy Hatch (2 miles north) and Coldharbour (2 miles south-west). Within a short drive, we also cover Maidstone (11 miles east), Dartford (14 miles north), Sevenoaks (5 miles north-west), Royal Tunbridge Wells (8 miles south), Gravesend (13 miles north) and Tonbridge (3 miles south).

What’s near Shipbourne

Typical jobs here are in homes near Church of St Giles, Shipbourne School and Ivy Hatch Nature Reserve, among other places. You will also find Hugh Christie Technology College (2.3 miles south) and The Chaser Public House (under half a mile west). The nearest railway station is Borough Green & Wrotham station, about 3.3 miles north. Other landmarks nearby include Ightham Court (3.3 miles north) and Hadlow Tower museum (2.8 miles south-east). Green spaces nearby include Barden Lake.

Map of Shipbourne © OpenStreetMap contributors

How we price toilet chip repair

Repairs from £95. There is no charge for travel to Shipbourne. The price comes down to:

  • Doing more than one item at once
  • Whether it’s a chip, crack, burn or wear
  • Any earlier repairs that need removing first
  • The size and number of damaged areas

Set against the cost of replacement, a repair is normally a fraction of the price, because there’s no removal, plumbing or making good. The quote lists exactly what you are paying for.

Send photos for a quote

Photographing the damage takes a minute. Please include:

  • One picture of the whole toilet
  • Something in shot to show the size
  • A clear, close picture of the problem area
  • Your postcode, so we can check dates

A quote takes minutes to ask for: photograph the damage, then the whole toilet, include your postcode and send them over. What comes back is a fixed price, not a guess.

For landlords and businesses

Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.

Builders, developers and site managers book us for snagging repairs, putting right damage done during fitting so nothing needs replacing. We hold CHAS, Constructionline and SafeContractor accreditations.

What we are called out for in Shipbourne

Most toilet chips happen while the bathroom is being fitted, or when something heavy is dropped. Cistern lids get chipped surprisingly often.

Send us a photo if you notice any of these:

  • Damage from dropped items
  • Chips on the pan or rim
  • Marks on the outside of the pan
  • Pieces knocked off during fitting

What your quote should include

  • When it can be used again
  • If travel is included in the price
  • Whether the price is fixed and includes VAT
  • Aftercare advice

10 questions to ask before booking

How it works

From the moment we arrive, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the work takes one to two hours, and we finish with a tidy-up and a look at the finished work together.

  1. We clean and dry the damaged area.
  2. We fill and rebuild missing material to the original shape.
  3. We sand the repair level.
  4. The glaze is colour matched and finished.
  5. The repair is polished so it blends in.

Getting ready for the visit

  • Make sure the room can be ventilated
  • Let us know if it has been repaired before
  • Move bottles, mats and clutter away from the area

How to get a price

Most clients in Shipbourne get their price from photos. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Get a fixed quote

Advice

What we cannot put right

We would rather lose a job than do one that will not last, so here’s what a repair can’t put right:

  • A crack that leaks water
  • A crack through the bowl or trap
  • A loose pan or leaking seal (that’s a plumbing job)

Send us pictures and we’ll tell you honestly.

Materials we work on in Shipbourne

  • Porcelain
  • Toilet pans
  • Cisterns & lids
  • Pedestals
  • Vitreous china

Why repair rather than replace?

A new toilet needs a plumber and sometimes new flooring around the pan, and a matching cistern may no longer be made. Repairing the chip keeps the toilet you have. Repairs from £95, with every job priced individually. Rather than charging by the hour, we fix the price before we start. Damage, material and access decide it, and doing several items at once reduces it.

What you get with us

  • Work done at your home or business
  • One visit for most repairs
  • Straight answers about what a repair can do
  • Every repair guaranteed for a year

See our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.