Dundee · Scotland
Toilet & ceramic chip repair in West End, Dundee
We travel to West End for chip and break repairs to toilets, cisterns and other ceramics. Nothing is taken out, and the work is guaranteed.
- Repairs from £95
- Damage from dropped items
- Chips on the cistern lid
Prices and what affects them
Prices start from £95. There are no hourly rates or hidden extras. The price depends on:
- The material
- The type of damage
- Where the damage is and how we get to it
- How many areas need work
Rather than charging by the hour, we price the entire job up front. Damage, material and access decide it, and doing several items at once reduces it.
Getting a price from photos
Almost every job we do is priced from pictures. This is what to send:
- A photo taken from further back
- A close-up of the damage, in focus
- Where you are, by postcode
- Good light, ideally daylight, without flash glare
Call 0345 017 0787 or use the quote form. With one close-up and one wider picture, we can price the job the same day in most cases.
How we handle toilet chip repair in West End
Chips are rebuilt and colour matched to the glaze, so the toilet stays in place. A crack that leaks cannot be fixed with a cosmetic repair, and we’ll tell you if that is what we find. We regularly repair cisterns & lids, pedestals and porcelain, and the jobs we see most are damage from dropped items and chips on the pan or rim.
A one-year guarantee comes as standard, so you are not left on your own once we have gone. Avoid dropping heavy items and use non-abrasive cleaners on the outside of the pan and cistern.
- Area
- West End (DD2, DD1)
- County
- Dundee
- Guarantee
- One year on every repair
- Quotes
- From £95. Free, fixed price from pictures
- Call
- 0345 017 0787
- Updated
- 23 October 2026
Other services in West End
West End questions
Do you work for landlords and businesses?
We do, regularly. We quote for multiple addresses and fit around tenancy changeovers.
Will the price change on the day?
We will show you and explain before doing anything extra. You will not be charged for anything you haven’t agreed.
Will it make a mess?
No. The work area is masked and covered, and we take our waste away with us.
Can pets and children be at home?
Yes, as long as they stay out of the room we are working in. We’ll let you know when it’s safe to use again.
Can you price it without visiting?
In nearly every case. We only ask to see it in person if the photos cannot show what we need.
Can you repair a chipped toilet?
Yes. Chips to the pan, rim, cistern and lid are the most common jobs.
It’s been repaired before. Can you still fix it?
Usually, yes. We remove the old repair before doing a new one, so let us know about it.
Do you hold any accreditations?
We’re accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
DIY kit or professional repair?
For a hairline mark somewhere you’ll never see, a kit may be enough. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.
If you do try a kit, read the instructions carefully, and give it the full curing time. If it does not work out, we can still repair it properly.
The process
Visits start with a quick look at the job together. Then the area is sheeted and masked and we start. It normally takes an hour or two, and we’ll tell you if anything changes.
- We start by cleaning and drying the damage.
- We fill and rebuild missing material to the original shape.
- We sand the repair level.
- The glaze is colour matched and finished.
- The repair is polished so it blends in.
Getting ready for the visit
- Move bottles, mats and clutter away from the area
- Tell us if there are stairs or a lift
- Let us know if it has been repaired before
How to get a price
Pricing is simple: take a close-up of the damage and a picture from further back, send them over with your postcode, and we will reply with a fixed price. Quotes are free and no obligation.
Read more
Do you need toilet chip repair in West End?
Most toilet chips happen while the bathroom is being fitted, or from a dropped lid or bottle. Cistern lids get chipped surprisingly frequently.
People usually call us when they notice something like this:
- Chips on the pan or rim
- Pieces knocked off during fitting
- Marks on the outside of the pan
- Damage from dropped items
What to look for in a quote
- Who will actually do the work
- If travel is included in the price
- The length of the guarantee and what it covers
- How your room will be protected
West End and the surrounding area
West End is about 1 mile south-west of Dundee, in Dundee. Anywhere in DD2, a technician comes to you. We work in 50 places in Dundee. Our jobs stretch from West End to Edinburgh (36 miles away).
Our visits in DD2 and DD1 are booked in the same way as anywhere else. From Tait's Lane, Ashbank Road and Ryehill Lane or a nearby road, a technician can come to you. If you are just outside West End, we cover Blackness (1 mile north), Dundee (1 mile north-east), Stobswell (2 miles north-east), Woodside (2 miles north-east) and Downfield (2 miles north). Further out, we also cover Broughty Ferry (5 miles east), Monifieth (7 miles east), Barnhill (6 miles east), St Marys (3 miles north), Pitkerro (3 miles north-east) and Whitfield (3 miles north-east).
Near you in West End
Locally, our jobs take us to homes close to Cox Branch Library, St Peter's Mccheyne Church and Harris Academy and the streets around them. Other local landmarks include The Hawkhill Tavern (under half a mile east), Dundee School of Architecture (0.5 miles east) and Dudhope Park (0.8 miles north-east). The closest station to West End is Dundee station, roughly 1 mile east. Well-known places in the area include Dundee Dental Hospital (0.6 miles east) and Tayside Medical History Museum (less than half a mile north-east). The countryside around West End includes Trottick Mill Ponds and Balgay Hill.
Repair or replace in West End?
Replacing a toilet means a plumber and sometimes new flooring around the pan, and the matching cistern may be discontinued. Repairing the chip leaves it in place. Repairs from £95, with every job priced individually. A repair is priced on what needs doing, not where you live. You will see the full price before booking, with no extras added later.
Why West End customers choose us
- Repair technicians who travel to you, UK-wide
- Colour mixed on the day to match
- Rooms protected and left tidy
- CHAS, Constructionline and SafeContractor accredited
Take a look at our prices page.
Work for landlords and builders
Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We will fit around changeovers where we can.
Rented homes see more wear and tear, and replacing things at every changeover adds up. A repair between tenancies is a cheaper way to keep the property in good order.
When a repair isn’t the answer
We’ll always be straight with you, so here’s what a repair can’t fix:
- A crack that leaks water
- A crack through the bowl or trap
- A loose pan or leaking seal (that’s a plumbing job)
Not sure? Send photos and we will give you a straight answer before you book.
Materials we repair
- Toilet pans
- Cisterns & lids
- Pedestals
- Vitreous china
- Porcelain
About our accreditations · Every repair comes with a one-year guarantee.
