Newport · Wales

uPVC Repair for Bassaleg homes

We travel to Bassaleg for scratch, chip, burn and hole repairs to uPVC windows, doors and sills. Everything is done in place, with a one-year guarantee.

  • Repairs from £95
  • Damage during building work
  • Scratches from ladders and furniture
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair in Bassaleg

uPVC repair in Bassaleg, done in place

We also do snagging repairs for builders. We fill and refinish the damage to match the frame, including woodgrain finishes. Typical jobs include scratches from ladders and furniture and chips and dents, on coloured and woodgrain uPVC, white uPVC and window frames & sills.

We stand behind the work with a one-year guarantee. Warm soapy water and a soft cloth are all it needs. Don’t use solvents or scourers.

White panel with a damaged edge, shown before and after repair
Where
Bassaleg (NP10, NP20)
County
Newport
Guarantee
One year on every repair
Quote
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Last updated
23 October 2026

What uPVC repair costs

Prices start from £95. Every quote is fixed and free. What we look at:

  • The size and number of damaged areas
  • Where the damage is and how we get to it
  • What the surface is made of
  • Whether old repairs or coatings need taking off

A few things move the price: access, material, the extent of the damage and whether we can do several items together. Send pictures and you will get a fixed figure.

Quotes from your photos

You can take the pictures on your phone. Just make sure we can see:

  • A close-up of the damage, in focus
  • Your postcode, so we can check dates
  • What it’s made of, if you know
  • One picture of the entire window, door or sill

You don’t need a survey visit. Nearly every job can be priced from photos: we need a close-up, a wider picture and your postcode, and we will reply with a fixed quote.

Common problems we fix in Bassaleg

uPVC is hard-wearing, but it does get damaged: ladders, tools and building work scratch and chip it, candles and cigarettes mark sills, and old fittings leave holes.

Contact us if you’ve noticed any of these:

  • Scratches from ladders and furniture
  • Burns on sills
  • Chips and dents
  • Holes from removed fittings and alarms

Before you book anyone

  • A fixed price, and whether VAT is included
  • What aftercare is recommended
  • How the room is protected while they work
  • Whether the price covers travel

How to compare quotes

DIY repairs versus a professional job

DIY kits are sold for most surfaces, and they can tidy up a tiny mark. The trouble is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

If you are set on a kit, follow its instructions closely, make sure the area is clean and completely dry, and don’t use it until it has fully cured. If it does not work out, we can still repair it properly.

Our work in Bassaleg

Bassaleg is about 2 miles west of Stow Hill, in Newport. We travel to clients in Bassaleg, so there is no workshop to go to. Bassaleg is one of 69 towns and villages in Newport we cover. Our nearest city page is Birmingham, about 79 miles away.

Here we cover the NP10 and NP20 postcode area. You’ll find streets such as Forge Lane, Laurel Road and Berkley Road, and we cover them all. Main roads around Bassaleg include the A467 and A468, so getting to you is simple. We also travel to Garth (1 mile west), Pentrepoeth (1 mile west), Graig (1 mile west), High Cross (1 mile north-east) and Rhiwderin (1 mile west). We also work in nearby towns such as Victoria (3 miles east), Maindee (3 miles east), Summer Hill (3 miles east), Barnardtown (3 miles east), Pillgwenlly (3 miles east) and Shaftesbury (3 miles north-east).

Around Bassaleg

Locally, our jobs take us to homes close to Church of Saint Basil, Rhiwderin Congregational Chapel and Pentrepoeth C.P. School, among other places. Other local landmarks include Bassaleg School (under half a mile south-east) and Ruperra Arms (within half a mile south-west). Bassaleg’s nearest station is Pye Corner station, about 0.5 miles north-east of the centre. A little further out are Tredegar House Museum (1.5 miles south-east) and Rogerstone Castle (0.5 miles north). Green spaces nearby include Pen Ffynnon-oer and Somerton.

Map of Bassaleg © OpenStreetMap contributors

Should you replace it?

A new window, door or sill costs far more, and it may not match the rest after years of weathering. Repairing the damage leaves the unit in place. Prices start from £95. What it costs depends on the type and amount of damage, the material and how many items we do on one visit. We give a fixed quote from your photos, so there are no surprises on the day.

Why choose Surface Doctor in Bassaleg

  • We leave the room as we found it
  • Accredited with CHAS, Constructionline and SafeContractor
  • Straight answers about what a repair can do
  • No need to remove anything

Read our full price list.

What we do, step by step

We agree an arrival time beforehand. Once we’re there, the work takes a morning or an afternoon in most cases. We leave the room clean and you will know when it can be used.

  1. We start by cleaning the frame.
  2. Next we fill the damage.
  3. The repair is sanded smooth.
  4. We match the colour, including woodgrain finishes.
  5. We blend the repair into the surrounding surface.

Preparing for the visit

  • Tell us about parking, stairs or access
  • Have a window or extractor fan available
  • Mention if the room is upstairs or in a flat

Ask for a price

The quickest way to a price is to send a couple of pictures using our quote form or call us. We will tell you honestly if a repair is the right fix.

Send photos for a quote

Read more

When a repair isn’t the answer

We will not take on work that will not last, so here’s what a repair cannot put right:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Send us photos and we’ll tell you honestly before booking.

Surfaces we repair

  • Doors & door panels
  • Coloured and woodgrain uPVC
  • Conservatory frames
  • White uPVC
  • Window frames & sills

Work for landlords and builders

If you manage property in Bassaleg, we’ll quote for several properties at once. Send photos for each one and we’ll come back with a combined price.

Builders use us to fix snagging damage before handover. We can visit several plots in one trip to keep costs down.

Bassaleg questions

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

Is it OK to have pets in the house?

Yes, as long as they stay out of the room we’re working in. We’ll tell you when the room can be used again.

Do you repair coloured uPVC?

Yes. We recreate the colour and grain by hand.

Can I add another job to the visit?

Yes. Combining jobs on one visit brings the cost down. Include pictures of each item.

When can you do it?

That depends on our diary for your area. We will offer you dates when we send your quote.

Will the price change on the day?

We stop, show you and agree any change before carrying on. You will not be charged for anything you haven’t agreed.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.