Gateshead · England

uPVC window & door repair in Follingsby, Gateshead

We travel to Follingsby for scratch, chip, burn and hole repairs to uPVC windows, doors and sills. Nothing is taken out, with a one-year guarantee.

  • Repairs from £95
  • Burns on sills
  • Chips and dents
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair near Follingsby

uPVC repair in Follingsby without replacing anything

Builders and developers use us for snagging repairs too. The damage is filled and refinished to match the frame, including woodgrain finishes. If you’re dealing with holes from removed fittings and alarms and chips and dents, we can typically put it right.

All of our repairs are guaranteed for twelve months, and the guarantee is the same wherever you live. If something goes wrong with the work, we come back. Warm soapy water and a soft cloth are all it needs. Do not use solvents or scourers.

White panel with a damaged edge, shown before and after repair
Area
Follingsby (NE10)
Area hub
Gateshead
Cover
A year, on every repair
Quote
From £95. Fixed and free, based on photos
Telephone
0345 017 0787
Updated
23 October 2026

How the visit works

The work is clean and fairly quiet. Protection goes down first, then the job itself takes a few hours. At the end we talk you through how soon it can be used and how to care for it.

  1. We start by cleaning the frame.
  2. Next we fill the damage.
  3. We sand the repair smooth.
  4. We colour-match the finish, including woodgrain effects.
  5. We blend the repair into the surrounding surface.

Getting ready for the visit

  • Have somewhere for us to park nearby if possible
  • Let the surface dry out before the visit
  • Clear toiletries, mats and anything else from around the area

Getting a price

A quote takes minutes to ask for: take one close-up and one wider shot of the window, door or sill, add your postcode and send them over. You’ll get a fixed price, not an estimate.

Get a free quote

Read more

DIY kit or professional repair?

The difference between a kit and a professional repair is mostly in the preparation and colour. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.

If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.

For landlords and businesses

For anyone letting property in or around Follingsby, we will quote for several properties at once. Send pictures for each one and we will price them together.

Landlords, letting agents and housing providers in Follingsby use us as well as homeowners. A repair between tenants keeps the property empty for less time, and it costs much less than replacing.

Common problems we fix in Follingsby

uPVC is tough but not indestructible: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and removed fittings leave holes.

Most people get in touch when they notice something like this:

  • Burns on sills
  • Holes from removed fittings and alarms
  • Scratches from ladders and furniture
  • Damage during building work

Before you book anyone

  • What happens if the damage is worse than the pictures show
  • The length of the guarantee and what it covers
  • Who turns up on the day
  • How soon you can use it again

Choosing a repair company

Our work in Follingsby

Follingsby is about 2 miles south of Hebburn, in Gateshead. Whether you’re in the middle of Follingsby or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. Follingsby is one of 49 towns and villages in Gateshead where we work. Our jobs stretch from Follingsby to Newcastle upon Tyne (6 miles away).

Here we cover the NE10 postcode area. Jobs here include addresses on Follingsby Avenue, Follingsby Close and White Rose Way and the roads around them. We also cover the places around Follingsby: Leam Lane Estate (1 mile west), Usworth (1 mile south-west), Pelaw (1 mile north-west), Bill Quay (1 mile north-west) and Heworth (2 miles north-west). Larger places within reach include Gateshead (3 miles west), Blaydon (8 miles west), Dunston (5 miles west), Whickham (7 miles west), Ryton (10 miles west) and Winlaton (8 miles west).

Near you in Follingsby

In Follingsby, that means homes near Heworth Grange School, White Mere Community Primary School and Saint Andrew's Church. The nearest railway station is Heworth station, about 1.8 miles north-west of the centre. Nearby you’ll also find North East Bus Museum (1.1 miles north-west) and Galleries Shopping Centre (2.7 miles south). Open spaces near Follingsby include WWT Washington.

Map of Follingsby © OpenStreetMap contributors

Repair or replace in Follingsby?

Replacing the frame or sill is a much bigger job, and new uPVC may not match the weathered frames around it. Repairing the damage keeps the original. Prices start from £95. The price reflects the work involved, not where you live. You’ll see the full price before booking, with nothing added on the day.

Why choose Surface Doctor in Follingsby

  • CHAS, Constructionline and SafeContractor accredited
  • Rooms protected and left tidy
  • Straight answers about what a repair can do
  • Same prices wherever you are

Take a look at our full price list.

Prices and what affects them

Prices start from £95. You won’t pay by the hour. The price depends on:

  • What kind of damage it is
  • How hard the colour is to match
  • What the surface is made of
  • Where the damage is and how we get to it

A repair usually costs much less than people expect, especially compared with replacing and refitting. Send photos and we’ll give you the exact figure.

Quotes from your pictures

Photographing the damage takes a minute. Please include:

  • The postcode, so we can plan the visit
  • Good light, ideally daylight, without flash glare
  • A picture taken from further back
  • A clear, close picture of the problem area

Ring 0345 017 0787, or send us photos through the quote form. With a clear picture of the damage and one of the whole window, door or sill, we can give you a fixed price.

Common questions in Follingsby

How quickly can you book me in?

We’ll give you dates with your quote. If it’s urgent, say so and we will do what we can.

Is there a guarantee?

All our work carries a one-year guarantee. Ask us what it covers when you get your quote.

Are you accredited?

Yes, including CHAS, Constructionline and SafeContractor. See our accreditations page for the full list.

Do you work for landlords and businesses?

Yes. We work for landlords, agents, builders and businesses as well as householders across Gateshead.

Does someone need to be in?

Someone needs to let us in and show us the job. You do not need to watch us work.

Is it messy?

No. The work area is masked and covered, and we take our waste away with us.

What happens once I’ve sent pictures?

We check the damage, the material and your postcode, then reply with a quote.

Can you match woodgrain uPVC?

Yes. We recreate the colour and grain by hand.

When we’d advise against a repair

A repair is not right for every job, for example:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Send us pictures and we will tell you honestly.

Materials we work on in Follingsby

  • Coloured and woodgrain uPVC
  • Window frames & sills
  • Doors & door panels
  • Conservatory frames
  • White uPVC
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.