Norfolk · England

uPVC window & door repair in Horning, Norfolk

Scratch, chip, burn and hole repairs to uPVC windows, doors and sills in Horning, carried out at your home and guaranteed for a year.

  • Repairs from £95
  • Burns on sills
  • Damage during building work
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair in Horning

uPVC repair in Horning without replacing anything

We also do snagging repairs for builders. We fill and refinish the damage to match the frame, woodgrain finishes included. Our repair technicians work on window frames & sills, white uPVC and conservatory frames, and the jobs we see most are scratches from ladders and furniture and damage during building work.

Every repair comes with our one-year guarantee, wherever you are in Norfolk. Clean with warm soapy water and a soft cloth. Don’t use solvents or scourers.

Area
Horning (NR12)
Area hub
Norfolk
Cover
One year on every repair
Quotes
From £95. Fixed and free, based on photos
Call
0345 017 0787
Updated
23 October 2026
Before and after: a chipped white edge filled and refinished

Repair or replace: which is better?

Replacing the frame or sill is a much bigger job, and new uPVC may not match the weathered frames around it. Repairing the damage leaves the unit in place. Our uPVC repair starts from £95. What it costs depends on how much damage there is and what kind, what it’s made of and how many jobs we combine into one visit. You get a fixed price from your photos, so you know the cost before you book.

What you get with us

  • We come to you, anywhere in the UK
  • Everything repaired in place
  • Normally one visit, start to finish
  • Rooms protected and left tidy

Read our prices page.

What we do, step by step

Once we’re through the door, the aim is to do the job without disturbing the rest of your home. We mask off everything nearby, the job takes a morning or an afternoon, depending on what we find, and we finish by cleaning up and talking you through the result.

  1. We clean the frame or panel.
  2. Scratches, chips and holes are filled.
  3. The repair is sanded smooth.
  4. We colour-match the finish, including woodgrain effects.
  5. We blend the repair into the surrounding surface.

How to prepare

  • Mention if the room is upstairs or in a flat
  • Avoid using the area for a few hours before we arrive
  • Keep pets and children out of the room while we work

Get a quote

For most jobs, photos are all we need to give you a price. Add a line about what happened and your postcode, and we’ll send back a fixed quote and some dates.

Get a free quote

Read more

When a repair isn’t the answer

In fairness, some problems need a different fix:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send photos and we’ll say what we think before booking.

Surfaces we repair

  • Conservatory frames
  • White uPVC
  • Window frames & sills
  • Coloured and woodgrain uPVC
  • Doors & door panels

Common questions in Horning

Will it make a mess?

No. The work area is masked and covered, and we take our waste away with us.

Can you match woodgrain uPVC?

Yes. Colour and grain are matched by hand.

Is there a call-out fee?

There is no separate call-out charge. Your fixed quote includes everything.

Do I need to be at home?

Yes. We need access to the room while we work, at a time that suits you.

Do you cover the whole of Norfolk?

All of Norfolk, and the rest of the UK. There’s no extra charge for travel.

Are you a vetted contractor?

We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.

What happens after I send pictures?

We look at the pictures and reply with a fixed quote and some dates. If we need another angle, we’ll ask.

Is a repair better than a new one?

Usually, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.

Should I try a DIY kit first?

It’s tempting to reach for a kit, but many of the jobs we do start with putting right a DIY repair. Doing it properly first is usually the cheaper route.

For a hairline mark somewhere you will never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

Our work in Horning

Horning is about 9 miles north-east of Norwich, in Norfolk. We travel to homes and businesses in Horning and the surrounding area, so there’s no workshop to go to. Horning is one of 797 towns and villages in Norfolk where we work.

Our technicians cover all of the NR12 postcode area and the streets around it. From Abbot Road, The Avenue and Norwich Road or anywhere nearby, a technician can come to you. Close by, we cover Threehammer Common (2 miles north), Workhouse Common (2 miles north), Butcher's Common (2 miles north), Neatishead (2 miles north) and Hoveton (2 miles north-west). We also work in nearby towns such as Norwich (9 miles south-west), Great Yarmouth (13 miles south-east), Gorleston-on-Sea (14 miles south-east), Sprowston (7 miles south-west), Thorpe St Andrew (7 miles south-west) and North Walsham (9 miles north-west).

What’s near Horning

Locally, our jobs take us to homes close to Broadland High School, Church of St Benedict and The New Inn, among other places. Horning’s nearest station is Hoveton & Wroxham station, about 2.7 miles west. Not far away are Ranworth Broad and Cockshoot Broad.

Map of Horning © OpenStreetMap contributors

For landlords and businesses

Rented homes see more wear and tear, and replacing items every time a tenant leaves is expensive. A repair between tenancies is a cheaper way to keep the property in good order.

Hospitality businesses need rooms back in use quickly, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

What we are called out for in Horning

uPVC is tough but not indestructible: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and removed fittings leave holes.

Typical reasons for a call-out include:

  • Holes from removed fittings and alarms
  • Chips and dents
  • Scratches from ladders and furniture
  • Burns on sills

Questions to ask before booking

  • How your room will be protected
  • If travel is included in the price
  • How to care for the finish
  • Whether the price is fixed and includes VAT

Choosing a repair company

What uPVC repair costs

Repairs from £95. There is no area surcharge for Horning. What changes the price is:

  • Unusual colours or finishes
  • How many areas need work
  • Where the damage is and how we get to it
  • The type of damage

We do not add extras on the day. What we quote from your pictures is what you pay, and if the damage turns out to be different, we discuss it before starting.

Quotes from your pictures

Two or three clear pictures are normally enough. Try to include:

  • One sharp close-up of the damage
  • Your postcode, so we can check dates
  • Something in shot to show the size
  • A wider photo showing the entire window, door or sill

Getting a price is easy: snap the damage close up and then the entire item, send them over with your postcode, and we’ll reply with a fixed price. Quotes are free and you’re under no obligation.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.