County Durham · England
uPVC Repair in Neville's Cross
Scratch, chip, burn and hole repairs to uPVC windows, doors and sills at your home in Neville's Cross, with a one-year guarantee on every repair.
- Repairs from £95
- Damage during building work
- Burns on sills

Work for landlords and builders
Rental properties take more wear, and replacing things at every changeover adds up. Repairing between tenants keeps the property presentable for less.
We work for landlords, letting agents and housing providers in Neville's Cross as well as homeowners. A repair between tenants keeps the property empty for less time, and it generally costs far less than a refit.
How we handle uPVC repair in Neville's Cross
Builders and developers use us for snagging repairs too. We fill and refinish the damage to match the frame, woodgrain finishes included. We regularly repair white uPVC, conservatory frames and doors & door panels, and people most often call us about holes from removed fittings and alarms and chips and dents.
Whatever the size of the job, it’s backed by a one-year guarantee. Clean with warm soapy water and a soft cloth. Avoid solvents and abrasive cleaners.
- Where
- Neville's Cross (DH1, DH7)
- County
- County Durham
- Cover
- 12 months on all our work
- Price
- From £95. Fixed and free, based on pictures
- Phone
- 0345 017 0787
- Page updated
- 23 October 2026

Repair or replace: which is better?
A new window, door or sill is a much bigger job, and it may not match the rest after years of weathering. A repair leaves the unit in place. Prices start from £95. There are no surprise extras on the day. What we quote from your photos is what you pay, and if the damage turns out to be different, we discuss it before starting.
Why book with us
- We’ll tell you if it’s not worth repairing
- We leave the room as we found it
- CHAS and Constructionline accredited
- Everything repaired in place
Read our prices page.
Neville's Cross and nearby
Neville's Cross is about 1 mile south-west of Durham, in County Durham. Book a date that suits you, and you will know when to expect us, so you are not left waiting in all day. We cover all 329 towns and villages across County Durham, from the larger towns to small villages. Our nearest city page is Newcastle upon Tyne, about 15 miles away.
Postcode districts we cover here: DH1 and DH7. You’ll find streets such as Clay Lane, The Avenue and Blind Lane. Nearby, we also work in Lowes Barn (1 mile south), Crossgate (1 mile north-east), Elvet (1 mile east), Durham (1 mile north-east) and Houghall (1 mile south-east). We also work in nearby towns such as Consett (11 miles north-west), Newton Aycliffe (10 miles south), Bishop Auckland (9 miles south), Spennymoor (5 miles south), Seaham (11 miles north-east) and Chester-le-Street (6 miles north).
What’s near Neville's Cross
Around Neville's Cross, we work in homes near Chorister School, Old Durham Gardens and Neville's Cross Primary School and the streets around them. Also close by are Durham University Library and Collections (0.9 miles east), Michelangelo pub (under half a mile south), St John's Neville's Cross (under half a mile east) and Durham Johnston Comprehensive School (0.5 miles north). The nearest railway station is Durham station, about 0.8 miles north-east. Other landmarks nearby include Durham Castle (0.8 miles east) and Durham Cathedral Museum (0.7 miles east).
- Parks and local facilities nearby include Durham (0.9 miles north-east)
Signs you need uPVC repair in Neville's Cross
uPVC is hard-wearing, but it does get damaged: ladders and building work leave scratches and chips, candles and cigarettes mark sills, and old fittings leave holes.
Look out for these signs:
- Holes from removed fittings and alarms
- Scratches from ladders and furniture
- Burns on sills
- Chips and dents
Comparing quotes
- What happens if the damage is worse than the photos show
- How the colour is matched
- The length of the guarantee and what it covers
- Whether the price is fixed and includes VAT
When a repair is not the answer
We won’t take on work that won’t last, so these are the limits:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
If in doubt, send pictures and we’ll say what we think before you book.
Surfaces we repair
- Coloured and woodgrain uPVC
- White uPVC
- Conservatory frames
- Window frames & sills
- Doors & door panels
FAQs for Neville's Cross
What do you need from me?
Use the quote form or ring 0345 017 0787, and we’ll take it from there.
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
Is it OK to have pets in the house?
Yes, as long as they stay out of the room we’re working in. We will let you know when it’s safe to use again.
Can you repair something that is been repaired before?
In most cases. We remove the old repair before doing a new one, so let us know about it.
Which areas do you work in?
The entire UK, including all of County Durham. Just include your postcode and we’ll confirm dates.
Do you repair coloured uPVC?
Yes. Colour and grain are matched by hand.
Is it worth repairing rather than replacing?
Generally, yes. A repair skips the removal, fitting and redecorating. We’ll be honest if it’s not worth it.
What does uPVC repair cost?
Repairs from £95. We give a fixed price from your photos. Send a close-up and a picture of the whole item with your DH1 postcode.
How the visit works
On the day itself, there’s little for you to do. Show us the job, point us to the room, and we will take it from there. The job generally runs to a few hours, tidy-up included.
- First the frame or panel is cleaned.
- We fill scratches, chips and holes.
- We sand the repair smooth.
- We colour-match the finish, including woodgrain effects.
- We blend the repair into the surrounding surface.
Getting ready for the visit
- Let us know about parking or access
- Avoid using the area for a few hours before we arrive
- Let us know which floor the room is on
How to get a price
Pricing is simple: snap the damage close up and then the entire item, send them over with your postcode, and we’ll reply with a fixed quote. Quotes are free and you are under no obligation.
Advice
DIY repairs versus a professional job
What a professional repair adds is preparation, colour matching and finishing. We clean and key the area properly, mix the colour to your surface and finish it to the same sheen, and the work is guaranteed.
You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. The trouble is colour and preparation: they come in a handful of shades, and if the surface is not prepared the repair will not last.
Prices and what affects them
Prices start from £95. We give every job a fixed price from photos. These are the things that affect it:
- Whether it’s a chip, crack, burn or wear
- How hard the colour is to match
- How many items we do on one visit
- Any earlier repairs that need removing first
It helps to know what pushes a price up or down: the amount of damage, the material, access to the area, and how many jobs we do in one trip. Send photos and you’ll get a fixed figure.
How to get a fixed price
You can take the photos on your phone, there is no need for anything special. Make sure they show:
- Natural light rather than flash
- Where you are, by postcode
- A wider photo showing the whole window, door or sill
- One sharp close-up of the damage
We price from photos so you do not have to wait in for a survey. Use the quote form, or ring 0345 017 0787 to talk it through, and you’ll get a fixed figure back.
More services for Neville's Cross
About our accreditations · Every repair comes with a one-year guarantee.

