Dorset · England

uPVC window & door repair in New Town, Dorset

Fixed-price uPVC repair in New Town and the surrounding area, done in a single visit in most cases and guaranteed for a year.

  • Repairs from £95
  • Holes from removed fittings and alarms
  • Burns on sills
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair in New Town

What we are called out for in New Town

uPVC is tough but not indestructible: ladders and building work leave scratches and chips, candles and cigarettes burn sills, and removed fittings leave holes.

These are the problems we are asked about most:

  • Burns on sills
  • Damage during building work
  • Chips and dents
  • Scratches from ladders and furniture

Comparing quotes

  • Whether the colour is mixed to match
  • How changes to the job are handled
  • Aftercare advice
  • Whether the price is fixed and includes VAT

Our hiring checklist

uPVC repair at your home in New Town

We also do snagging repairs for builders. We fill and refinish the damage so it blends into the frame, including woodgrain finishes. If you’re dealing with holes from removed fittings and alarms and scratches from ladders and furniture, we can usually put it right, on conservatory frames, coloured and woodgrain uPVC and white uPVC alike.

You’re covered for a year from the day of the repair. If anything isn’t right, ring us and we’ll sort it. Clean with warm soapy water and a soft cloth. Avoid solvents and abrasive cleaners.

Before and after: a chipped white edge filled and refinished
Where
New Town (BH21)
Region
Dorset
Cover
A year, on every repair
Quote
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Updated
23 October 2026

DIY kit or professional repair?

Kits are cheap and easy to find, but many of the jobs we do start with putting right a DIY repair. Getting it right first time is normally cheaper.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler frequently lifts.

How we price uPVC repair

Repairs from £95. There are no hourly rates or hidden extras. The price is based on:

  • The type of damage
  • The colour and finish to match
  • How easy the damage is to reach
  • How much damage there is

It helps to know what pushes a price up or down: access, material, the extent of the damage and whether we can do several items together. Photos let us give you a fixed figure.

Send pictures for a quote

It only takes a minute to photograph the damage. Try to send:

  • Your postcode, so we can check dates
  • Daylight if possible, and no flash reflection
  • Details of any past repairs
  • One sharp close-up of the damage

Most clients in New Town get their price from pictures. Add a line about what happened and your postcode, and we’ll reply with a fixed quote and the earliest dates we have.

New Town: your questions answered

What happens next?

We come back with a fixed quote, normally with dates to choose from. There is no obligation to book.

Can a burnt window sill be fixed?

Yes. We fill and refinish the burnt area to match.

I’m a tenant. Can you help?

We’re happy to deal with the tenant, landlord or agent. Get your landlord’s agreement first.

Are there extra charges for New Town?

No. Our quotes include travel, with the same prices everywhere we work.

Can I add another job to the visit?

Yes. Doing several items on one visit usually costs less than separate visits. Send photos of everything you’d like done.

What do you need from me?

Photos of the damage, a photo of the entire window, door or sill and your postcode. Then we’ll agree a date.

Do the materials smell?

Some materials have a smell while they’re applied, which is why we ventilate. It clears as the materials cure.

Do I need to be at home?

Yes. We need access to the room while we work, at a time we agree with you.

Landlords, agents and businesses in New Town

Landlords, letting agents and housing providers in New Town use us as well as householders. Repairing between tenancies keeps void periods short, and it usually costs far less than a refit.

For developers and builders, we fix damage before handover. We can visit several plots in one trip to keep costs down.

What we can’t put right

We’d rather lose a job than do one that won’t last, so these are the limits:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send pictures and we will say what we think.

What we work on

  • Conservatory frames
  • Doors & door panels
  • Coloured and woodgrain uPVC
  • Window frames & sills
  • White uPVC

How the visit works

Nothing needs to be moved out of the room. We bring everything we need with us, put protection down and get going once we’ve agreed what we are doing. It generally takes a morning or an afternoon, and you can get on with other things while we’re there.

  1. We start by cleaning the frame.
  2. Next we fill the damage.
  3. The repair is sanded smooth.
  4. The finish is colour-matched, woodgrain included.
  5. The repair is blended into the surface around it.

Getting ready for the visit

  • Let the surface dry out before the visit
  • Clear toiletries, mats and anything else from around the area
  • Let us know which floor the room is on

Ask for a price

Send us pictures of the damage and a wider shot of the entire item, and tell us you’re in New Town, and we’ll come back with a fixed quote.

Get a fixed quote

Advice

New Town and nearby

New Town is about 4 miles north of Wimborne Minster, in Dorset. Whether you’re in the middle of New Town or on the outskirts, the service is the same: fixed prices, tidy work and a one-year guarantee. New Town is one of 462 towns and villages in Dorset where we work.

Our visits in BH21 are booked in the same way as anywhere else. Jobs here include addresses on Witchampton Mill and Lawrence Lane. Nearby, we also work in Witchampton (1 mile south-west), Gussage All Saints (2 miles north), Tarrant Monkton (3 miles west), Hillbutts (4 miles south) and Abbott Street (4 miles south). Within a short drive, we also cover Christchurch (14 miles south-east), Wimborne Minster (4 miles south), Blandford Forum (7 miles west), Verwood (6 miles east), Shaftesbury (13 miles north-west) and Ferndown (6 miles south-east).

Landmarks near New Town

Around New Town, we work in homes near Witchampton Church of England First School and Church of St Mary.

Map of New Town © OpenStreetMap contributors

Should you replace it?

A new window, door or sill costs far more, and it may not match the rest after years of weathering. A repair keeps the original. Our uPVC repair starts from £95. A repair typically costs much less than people expect, especially compared with replacing and refitting. Photos let us give you the exact figure.

Why choose Surface Doctor in New Town

  • Rooms protected and left tidy
  • Every repair guaranteed for a year
  • CHAS, Constructionline and SafeContractor accredited
  • Colours mixed by hand to suit your surface

Take a look at our full price list.

CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

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