Scottish Borders · Scotland

uPVC window & door repair in Newstead, Scottish Borders

Problem with your window, door or sill in Newstead? We repair it in place, match it on site and guarantee the work for a year.

  • Repairs from £95
  • Scratches from ladders and furniture
  • Damage during building work
Surface Doctor technician repairing a wooden kitchen worktop

Trusted uPVC repair in Newstead

Can I fix it myself?

For a hairline mark somewhere you’ll never see, a kit may be enough. For anything you look at every day, anything that has rusted, cracked or holed, or anything on a coloured surface, a professional repair is worth it.

You can buy a DIY kit for most repairs, and they can tidy up a tiny mark. Where they fall down is colour and preparation: kits come in a few standard shades, and without proper cleaning and keying the filler often lifts.

How we handle uPVC repair in Newstead

We also do snagging repairs for builders. The damage is filled and refinished so it blends into the frame, woodgrain finishes included. Our repair technicians work on window frames & sills, coloured and woodgrain uPVC and white uPVC, and people most frequently call us about burns on sills and chips and dents.

Peace of mind is built in: our one-year guarantee applies to every job, and we will explain exactly what it covers when we quote. Clean with warm soapy water and a soft cloth. Do not use solvents or scourers.

White panel with a damaged edge, shown before and after repair
Where
Newstead (TD6)
Region
Scottish Borders
Cover
One year on every repair
Quotes
From £95. Free, fixed price from pictures
Telephone
0345 017 0787
Page updated
23 October 2026

Landlords, agents and businesses in Newstead

Hotels, guest houses and holiday lets can’t afford rooms out of action for long, so most of our work is done in a single visit. We’ll fit around changeovers where we can.

If you manage property in Newstead, we can repair and quote for several addresses together. Send pictures for each one and we’ll come back with a combined price.

Repairing versus replacing in Newstead

A new window, door or sill is a much bigger job, and new uPVC may not match the weathered frames around it. A repair keeps the original. Prices start from £95. We charge the same wherever you are, with no extra for Newstead. What changes the price is the job itself: how much damage, what it’s made of and how many items.

Why book with us

  • Everything repaired in place
  • Colour-matched on site
  • Honest advice, even when it means no job
  • One visit for most repairs

Take a look at our prices page.

Common problems we fix in Newstead

uPVC is tough but not indestructible: ladders and building work leave scratches and chips, candles and cigarettes mark sills, and old fittings leave holes.

These are the problems we are asked about most:

  • Scratches from ladders and furniture
  • Burns on sills
  • Damage during building work
  • Holes from removed fittings and alarms

Comparing quotes

  • When it can be used again
  • What happens if they find more damage
  • What the guarantee covers, and for how long
  • How your room will be protected

Choosing a repair company

Where we work around Newstead

Newstead is about 4 miles east of Galashiels, in the Scottish Borders. Book a date that suits you, and you will know when to expect us, so there’s no waiting around. Our technicians cover 89 places in the Scottish Borders. You can also see our page for Edinburgh, about 31 miles away.

Our visits in TD6 are booked in the same way as anywhere else. Whether you live on Main Street, Claymires Lane and Back Road or a nearby road, a technician can come to you. Close by, we cover Melrose (1 mile west), Gattonside (1 mile north-west), Newtown St Boswells (2 miles south-east), Darnick (2 miles west) and Bowden (2 miles south). Further out, we also cover Galashiels (4 miles west), Hawick (13 miles south), Kelso (10 miles east), Selkirk (7 miles south-west), Jedburgh (10 miles south-east) and Wilton (13 miles south).

Near you in Newstead

The nearest railway station is Tweedbank station, roughly 2.5 miles west. A little further out are Commendators House Museum (0.9 miles west) and Castle Holydean (2.9 miles south-west). Open spaces near Newstead include Eildon Hill North and Bemersyde Moss.

Map of Newstead © OpenStreetMap contributors

The process

On the day, we arrive at the time we have agreed, cover the area with dust sheets and masking, and set to work. Expect it to take a morning or an afternoon. We clean up when we’re done and let you know when you can use it again.

  1. First the frame or panel is cleaned.
  2. Next we fill the damage.
  3. We smooth the repair.
  4. We match the colour, including woodgrain finishes.
  5. The repair is blended into the surface around it.

Getting ready for the visit

  • Let the surface dry out before the visit
  • Open a window if you can
  • Mention if the room is upstairs or in a flat

Getting a price

If you are in Newstead and want a price, the easiest route is pictures: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

Send photos for a quote

Advice

Prices and what affects them

Prices start from £95. There’s no charge for travel to Newstead. The price comes down to:

  • The material
  • How many items we do on one visit
  • The type of damage
  • The colour and finish to match

What it costs depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your photos, so you know the cost before booking.

Send pictures for a quote

A couple of clear pictures is all it takes. It helps if you send:

  • One picture of the whole window, door or sill
  • Whether it’s been repaired or coated before
  • Daylight if possible, and no flash reflection
  • A coin or ruler next to the damage for scale

A quote takes minutes to ask for: photograph the damage, then the whole window, door or sill, include your postcode and send them over. What comes back is a fixed price, not a guess.

What we can’t put right

It helps to know what we can’t do:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

Send us pictures and we’ll tell you honestly.

What we work on

  • Coloured and woodgrain uPVC
  • Doors & door panels
  • Window frames & sills
  • White uPVC
  • Conservatory frames

Common questions in Newstead

Do you work in Newstead?

Yes. We work across the UK and come to Newstead. Send pictures and we’ll quote, or call 0345 017 0787.

Do the materials smell?

A little, depending on the job. Open windows and an extractor fan help.

It’s been repaired before. Can you still fix it?

Yes, we often do. Removing the old work can add time, and that is in the quote.

How do I book?

Photos of the damage, a picture of the whole window, door or sill and your postcode. Then we’ll agree a date.

Will you leave a mess?

We protect the room with dust sheets and masking first, and tidy up before we leave.

Is a repair better than a new one?

In most cases, yes. Replacement brings removal, refitting and making good, which a repair avoids. We’ll be honest if it’s not worth it.

Can you quote from photos?

Nearly always. We only ask to see it in person if the pictures can’t show what we need.

Is my repair covered?

Yes, for a year. If anything goes wrong with the repair within the year, we return to fix it.

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About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.