Norfolk · England

uPVC window & door repair in Norwich Lanes, Norfolk

Problem with your window, door or sill in Norwich Lanes? We put it right where it is, mix the colour on the day and guarantee the work for a year.

  • Repairs from £95
  • Burns on sills
  • Chips and dents
Surface Doctor technician repairing a wooden kitchen worktop

UPVC repair for Norwich Lanes homes

uPVC repair in Norwich Lanes, done in place

We also do snagging repairs for builders. The damage is filled and refinished to match the frame, including woodgrain finishes. Our repair technicians work on window frames & sills, coloured and woodgrain uPVC and doors & door panels, and people most often call us about holes from removed fittings and alarms and burns on sills.

A one-year guarantee comes as standard. Warm soapy water and a soft cloth are all it needs. Avoid solvents and abrasive cleaners.

Area
Norwich Lanes (NR2, NR1, NR3)
Area hub
Norfolk
Guarantee
One year on every repair
Price
From £95. Free and fixed, from your pictures
Phone
0345 017 0787
Last updated
23 October 2026
White panel with a damaged edge, shown before and after repair

About Norwich Lanes

Norwich Lanes is about 1 mile south of Norwich, in Norfolk. From the centre of Norwich Lanes to the outlying streets, we offer exactly the same service: fixed prices, tidy work and a one-year guarantee. Norwich Lanes is one of 797 places in Norfolk we cover.

We cover every part of the NR2, NR1 and NR3 postcode area. Whether you live on Barn Road, Alms Lane and Rose Lane or anywhere nearby, a technician can come to you. Nearby, we also work in Golden Triangle (1 mile west), Norwich (1 mile north), Heigham (1 mile west), Lakenham (1 mile south) and Eaton (2 miles south-west). Within a short drive, we also cover Dereham (15 miles west), Wymondham (8 miles south-west), Attleborough (14 miles south-west), North Walsham (14 miles north), Hethersett (5 miles west) and Cringleford (3 miles south-west).

What’s near Norwich Lanes

Locally, our jobs take us to homes close to The Free School Norwich, The Belgian Monk pub and Town Close House Preparatory School, among other places. You’ll also find Church of St John Maddermarket (under half a mile north-west), Sir Isaac Newton Sixth Form (within half a mile south-west) and Chapelfield Gardens (less than half a mile south-west). Norwich Lanes’s nearest station is Norwich station, about 0.7 miles east. Well-known places in the area include Costessey Hall (4.4 miles north-west) and Royal Arcade (under half a mile south). The countryside around Norwich Lanes includes Wensum Local Nature Reserve.

Map of Norwich Lanes © OpenStreetMap contributors

Your questions about uPVC repair in Norwich Lanes

Is a repair better than a new one?

Generally, if the item is otherwise sound. A repair avoids removal and making good. If replacing would be better, we’ll say so.

Can you repair a burn on a uPVC sill?

Yes. We fill and refinish the burnt area to match.

Is it OK to have pets in the house?

On the day, the room should be kept clear of pets and children.

Are you accredited?

Yes. Our accreditations include CHAS, Constructionline and SafeContractor. The full list is on our accreditations page.

What if the damage is worse than the photos show?

If we find something the photos didn’t show, we explain it first. The price only changes if you agree.

Can you repair something that is been repaired before?

Generally, yes. Let us know what was used before.

Can landlords book you?

Yes. We carry out repairs for householders, landlords, letting agents, builders and businesses.

Do you cover the entire of Norfolk?

Across the UK, and that includes Norwich Lanes. Our prices are the same everywhere.

Common problems we fix in Norwich Lanes

uPVC is tough but not indestructible: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and removed fittings leave holes.

It’s worth getting a quote if you see:

  • Damage during building work
  • Holes from removed fittings and alarms
  • Chips and dents
  • Scratches from ladders and furniture

What your quote should include

  • When it can be used again
  • The length of the guarantee and what it covers
  • What protection goes down before work starts
  • How to look after the finish

Choosing a repair company

How it works

We agree an arrival time beforehand, so you’re not left guessing. On site, it takes a morning or an afternoon. We leave the room clean and you will know when it can be used.

  1. We start by cleaning the frame.
  2. Next we fill the damage.
  3. The repair is sanded smooth.
  4. We match the colour, including woodgrain finishes.
  5. The repair is blended into the surface around it.

How to prepare

  • Let the surface dry out before the visit
  • Let us know which floor the room is on
  • Open a window if you can

How to get a price

We price from photos so you don’t have to wait in for a survey. Send them through the quote form, or call 0345 017 0787 if you’d rather talk it through, and we will come back with a fixed figure.

Get a free quote

Read more

Repairing versus replacing in Norwich Lanes

A new window, door or sill is a much bigger job, and it may not match the rest after years of weathering. Repairing the damage keeps the original. Repairs from £95, with every job priced individually. A repair typically costs much less than people expect, especially compared with replacing and refitting. Send photos and we will give you the exact figure.

Why choose Surface Doctor in Norwich Lanes

  • One visit for most repairs
  • CHAS and Constructionline accredited
  • We leave the room as we found it
  • No extra charge for your area

Take a look at our full price list.

DIY kit or professional repair?

A kit can be fine for a tiny mark out of sight. For damage in plain view, cracks, holes or rust, or coloured finishes, it’s worth having it done properly.

If you do try a kit, read the instructions carefully and work on a clean, dry surface, and give it the full curing time. If it does not work out, we can still repair it properly.

Landlords, agents and businesses in Norwich Lanes

We regularly work with letting and managing agents. Send the address, photos and access details.

We carry out planned and one-off repairs for housing associations and facilities teams. A repair avoids taking out and refitting, which matters when someone is living in the home.

Prices and what affects them

Prices start from £95. Prices are worked out job by job. The main factors are:

  • How easy the damage is to reach
  • Doing more than one item at once
  • The type of damage
  • How hard the colour is to match

A repair is priced on what needs doing, not where you live. You will see the full price before you book, with no extras added later.

Quotes from your photos

Photographing the damage takes a minute. Try to send:

  • Something in shot to show the size
  • Daylight if possible, and no flash reflection
  • One sharp close-up of the damage
  • A wider photo showing the entire window, door or sill

If you are in Norwich Lanes and want a price, photos are the quickest way: a close-up, a wider shot and your postcode. We reply with a fixed quote and our next available dates.

When we’d advise against a repair

We won’t take on work that won’t last, so these are the limits:

  • Failed or misted double glazing units
  • Broken locks, hinges or mechanisms
  • Frames that are warped or out of square

If in doubt, send pictures and we will say what we think before you book.

Materials we work on in Norwich Lanes

  • Coloured and woodgrain uPVC
  • Window frames & sills
  • Conservatory frames
  • White uPVC
  • Doors & door panels
CHAS accredited contractor and Constructionline logos SafeContractor, SMAS Worksafe and Builder’s Profile logos

About our accreditations · Every repair comes with a one-year guarantee.

Read what customers say about us on Trustpilot.