County Durham · England
uPVC window & door repair in South Side, County Durham
uPVC repair in South Side without the cost of replacing. Send us pictures for a fixed price, then we come to you.
- Repairs from £95
- Chips and dents
- Holes from removed fittings and alarms

Should I try a DIY kit first?
If you’ve already tried a DIY fix, that’s fine. We remove the old filler and start again, so it doesn’t stop a professional repair. Just mention it when you send pictures, as it can add time.
What a professional repair adds is preparation, colour matching and finishing. We prepare the area properly, mix the colour on site and polish the finish to match, then guarantee it for a year.
uPVC repair at your home in South Side
We also do snagging repairs for builders. The damage is filled and refinished to match the frame, including woodgrain finishes. If you are dealing with chips and dents and scratches from ladders and furniture, we can help.
Every repair is covered by our one-year guarantee, wherever you are in County Durham. Clean with warm soapy water and a soft cloth. Avoid solvents and abrasive cleaners.

- Where
- South Side (DL13)
- Area hub
- County Durham
- Cover
- One year on every repair
- Quote
- From £95. Free, fixed quote from pictures
- Telephone
- 0345 017 0787
- Last updated
- 23 October 2026
What we’re called out for in South Side
uPVC is tough but not indestructible: ladders, tools and building work scratch and chip it, candles and cigarettes burn sills, and removed fittings leave holes.
Clients generally contact us about:
- Chips and dents
- Damage during building work
- Burns on sills
- Holes from removed fittings and alarms
Questions to ask before you book
- Is the price fixed, and does it include VAT?
- How long the guarantee is and what it covers
- Whether there are any call-out or travel charges
- Whether they match the colour on site
About South Side
South Side is about 6 miles west of Bishop Auckland, in County Durham. Book a date that suits you, and we will give you an arrival time in advance, so you’re not left waiting in all day. South Side is one of 329 towns and villages in County Durham where we work. We work right across the region, from South Side to Newcastle upon Tyne (about 26 miles away).
Postcode districts we cover here: DL13. Nearby, we also work in Butterknowle (1 mile south), The Slack (1 mile south-east), Lynesack (1 mile south-west), Copley (1 mile south-west) and Morley (2 miles east). Larger places within reach include Durham (15 miles north-east), Consett (15 miles north), Newton Aycliffe (11 miles east), Bishop Auckland (6 miles east), Spennymoor (10 miles north-east) and Shildon (8 miles east).
Near you in South Side
Around South Side, we work in homes near Church of St John Evangelist and Butterknowle Primary School. Further afield, we also cover the area around Raby Castle (3.4 miles south-east).
What uPVC repair costs
Repairs from £95. You will not pay by the hour. The price depends on:
- Any earlier repairs that need removing first
- How much damage there is
- The type of damage
- What the surface is made of
Compared with replacing, repairing typically costs far less, because nothing has to be taken out, refitted or made good. Your fixed quote shows exactly what’s included.
Getting a price from pictures
Most quotes are done from photos alone. To make it quick:
- Your postcode, so we can check dates
- A picture taken from further back
- Natural light rather than flash
- Whether it’s been repaired or coated before
Send us a photo of the damage and one of the entire item, with your DL13 postcode, and we’ll come back with a fixed quote.
Towns and villages near South Side
Other services in South Side
What we can’t put right
A few problems are outside what a surface repair can do:
- Failed or misted double glazing units
- Broken locks, hinges or mechanisms
- Frames that are warped or out of square
Send us pictures and we will tell you honestly before you book.
Surfaces we repair
- Coloured and woodgrain uPVC
- White uPVC
- Window frames & sills
- Doors & door panels
- Conservatory frames
What happens on the day
You don’t need to empty the room beforehand. Everything we use comes in the van with us, lay protective sheets and get going once we’ve agreed what we’re doing. It usually takes a few hours, and you are welcome to carry on with your day while we work.
- First the frame or panel is cleaned.
- Next we fill the damage.
- We sand the repair smooth.
- We colour-match the finish, including woodgrain effects.
- We blend the repair into the surrounding surface.
Before we arrive
- Mention any parking restrictions or tricky access
- Have somewhere for us to park nearby if possible
- Ensure the room can be ventilated
Get a quote
Call 0345 017 0787 or use the quote form. With a clear picture of the damage and one of the whole window, door or sill, we can price the job without visiting.
Advice
For landlords and businesses
We regularly price jobs from inventory or check-out pictures. That means we can quote before you even visit the property, and we can arrange access with the tenant directly if that helps.
Hotels, guest houses and holiday lets need rooms back in use quickly, so we keep visits short and tidy. We will fit around changeovers where we can.
Questions from South Side
Do you repair coloured uPVC?
Yes. We recreate the colour and grain by hand.
Can you repair something that’s been repaired before?
Yes, regularly. Removing the old work can add time, and that is in the quote.
Is it safe with children and pets around?
Just keep them out of the work area. We will tell you when the room can be used again.
Are you a vetted contractor?
We are accredited with CHAS, Constructionline, SafeContractor, SMAS Worksafe and Builder’s Profile.
What information do you need?
Just pictures, your postcode and a contact number. On the day, access to the room.
Is there a guarantee?
Yes: twelve months. If there’s a problem with the work in that time, we come back and put it right.
Do you cover the entire of County Durham?
Everywhere in the UK, South Side included. Travel is included in the price.
Does someone need to be in?
Yes. We need access to the room while we work, at a time that suits you.
Repair or replace in South Side?
A new window, door or sill is a much bigger job, and new uPVC may not match the weathered frames around it. A repair leaves the unit in place. Prices start from £95. The price depends on the type and amount of damage, what it’s made of and how many jobs we combine into one visit. You get a fixed quote from your pictures, so there are no surprises on the day.
Why South Side customers choose us
- Accredited with CHAS, Constructionline and SafeContractor
- Every repair guaranteed for a year
- We leave the room as we found it
- We’ll tell you if it’s not worth repairing
Take a look at our pricing.
About our accreditations · Every repair comes with a one-year guarantee.

